Operations Associate for Democracy

Operations Associate for Democracy

MapLight, an innovative, award-winning nonprofit that builds software to improve democracy, is seeking an Operations Associate to join our mission-driven team. This position will play a key role in supporting the Director of Operations with managing the day-to-day operations of our organization, with primary responsibilities focused on operations, development, and systems processes.

As MapLight is a small team, we are seeking someone who is highly organized who is willing to be flexible, adaptive, and collaborative. An ideal candidate should have strong interpersonal skills and a generalist skill set, and be open to learning new skills. This position is full-time and can be remote within the U.S., although a preference will be given to candidates who reside in the SF Bay Area in California.

In this role you will provide:

Operations Support

• Monitor general inbox and respond to external inquiries as a representative of MapLight
• Maintain and update internal documentation of processes and workflows
• Assist Director of Operations with hiring, onboarding, and offboarding processes
• Identify opportunities for process improvements and implement best practices to enhance operations efficiency

Accounting Support

• Support our accounting firm’s needs, including route incoming invoices for approval, maintaining deposit logs, and appropriately coding credit card and reimbursement expenses

Development Support

• Maintain electronic files of donations
• Generate donor acknowledgment letters on a rolling basis and annual year-end mailing
• Assist with sales pipeline tracking

General Support

• Assist with projects as needed

Ideal candidates will possess many of the following qualifications:

• Minimum 2 years experience in an operations or project management role
• Strong organizational skills that reflect an ability to perform and prioritize multiple tasks with a high level of attention to detail
• Excellent oral and written communication skills
• Strong interpersonal skills with a desire to work collaboratively
• Demonstrated proactive approaches to problem-solving
• The ability to execute projects independently while exercising good judgment and discretion
• Strong computer proficiency with experience in database or project management programs
• The ability to pivot and adjust priorities responsive to short- and long-term needs
• Forward looking thinker, who actively seeks opportunities and proposes solutions
• Willingness to learn new technologies and skills

About MapLight

MapLight designs, builds, and operates software and data systems to improve democracy and advance policies in the public interest. We specialize in transparency for campaign finance, lobbying, and other forms of political influence. We serve governments, nonprofits, and other organizations seeking transparency, accountability, and other positive social impacts.

We believe that everyone deserves an equal voice in our democracy. We support reducing the influence of special interests on government, protecting and strengthening the institutions of democracy, and providing a just society, economy, and environment for everyone. We are nonprofit and nonpartisan.

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MapLight is proud to be an equal opportunity employer. We welcome and value a diversity of lived experiences and perspectives that will help further the democracy-oriented work we do. As such, MapLight is committed to an inclusive workplace in all aspects of employment operations; from recruiting, hiring, promoting, training and professional development, compensation, benefits, to discipline, and terms of employment. We know that research shows some applicants – more often underrepresented applicants – downplay their skills. If your experience doesn’t exactly match the qualifications listed but you can shine in this role, we want to hear from you. Please apply and tell us why you’re the right person for the job!

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MapLight does not discriminate on the basis of race, color, religion, creed, age, sexual orientation, gender identity or expression, marital status, country of origin, citizenship, ancestry, genetic information, physical or mental disability, military or veteran status, political affiliation, exercising one’s right to family care and medical leave, medical condition, including pregnancy, childbirth, breastfeeding and related medical conditions, or any other category protected by local, state, or federal laws. We are not offering U.S. visa sponsorship at this time. To comply with state requirements, we use E-Verify to confirm the identity and employment eligibility of all new staff hires. All job offers are contingent upon applicants successfully completing a criminal background check as required by project contracts.