Development Coordinator

About the Greater DC Diaper Bank

The Greater DC Diaper Bank (GDCDB) supports economically vulnerable families in the greater Washington, DC area by collaborating with partners to distribute essential baby and hygiene products and expand access to critical services.

Founded in 2010, GDCDB meets an ongoing need for families, as diapers and other common necessities remain uncovered by social assistance programs like SNAP or WIC. Guided by core principles of dignity, care, learning, and service, GDCDB collects and distributes the supplies and products that families need to be safe, happy, and healthy through four programs:

• The Diaper Bank, which provides diaper products of all sizes by leveraging an extensive network to secure diapers through in-kind donations from families and corporations, as well as discounted wholesale purchases;
• The Baby Pantry, which secures, stocks, and supplies formula, wipes, baby food, hygiene, and nursing essentials;
• The Nursery Project, which promotes safe sleep, play, and travel with cribs, car seats, and new baby gear; and
• The Monthly, which distributes often overlooked period products and hygiene supplies not covered by public assistance.

Diapers and other health essentials provided by GDCDB augment the services and ability of community partners to respond to a family's range of needs. GDCDB’s simple but powerful model pairs essential goods with service agencies’ proven interventions to increase engagement and build trust with the families they serve. Products are distributed to a partner network of 75+ local nonprofits, government agencies, and faith-based organizations. GDCDB has a significant presence in the District of Columbia and Montgomery County, with a growing footprint in Prince George’s County and across Northern Virginia.

GDCDB is now one of the nation’s largest diaper banks and distributes 11+ million diapers and nearly $1 million worth of other items annually to organizations serving tens of thousands of families throughout the region, filling the current gap in available assistance for families in need. Learn more at greaterdcdiaperbank.org.

Job Overview

Reporting to the Sr. Director of Development (DOD), the Development Coordinator (Coordinator) is vital to GDCDB’s Development Department and is integral to all aspects of the donor cycle. In addition to providing administrative support to both the DOD and department, the Coordinator is responsible for all fundraising data entry and reporting, acknowledgement letters, and other departmental communication including drafting correspondence and providing donor customer service.

This opportunity is ideal for someone interested in gaining fundraising experience and strengthening their data-management skills. The ideal candidate will be able to manage multiple priorities simultaneously, enjoy outreach and relationship building, and have the ambition to grow and thrive within the organization. They will be a strong team player who communicates professionally and effectively with peers, volunteers, donors, and other community stakeholders.

Key Responsibilities:

• In partnership with the DOD, support relationship-building efforts for annual, mid-level and major donors including administrative management of the Baby Benefactors program. Support development team fundraising targets through exceptional follow-up, stewardship strategies, and customer service.
• Coordinate and maintain the development calendar to ensure that the department meets key deadlines and cultivation touchpoints for all donor levels.
• Assist with producing and implementing appeals and other fundraising communications. Assist with writing and proofing outreach materials. Maintain departmental email accounts by responding and forwarding as appropriate.
• Function as point staff for all gift processing and tracking. Generate and track acknowledgment and tribute letters for all gifts. Maintain donor records in the database to ensure overall donor data integrity.
• Run reports, synthesize information, and share frequent updates about current and prospective donors with the DOD. Maintain all mailing lists and department’s electronic filing systems ensuring that both are organized and up-to-date.
• Provide administrative support to the grants process, including assisting in grant research as needed. Manage all database functions to ensure proper grant management, including tracking payments, uploading documents, generating deliverable deadlines, updating and maintaining notes, etc.
• Provide support in preparing for donor meetings, including preparing briefing documents, talking point templates, and research profiles. Conduct additional donor research to identify potential prospects and upgrades.
• Serve as primary logistics staff for all virtual and in-person fundraising events, briefings, and other fundraising-related gatherings. Provide support to volunteer events, as requested.
• Provide administrative support to the DOD as assigned.
• Other duties as assigned.

Qualifications

• 1+ years relevant work experience in fundraising, sales, or working at a nonprofit.
• Prior experience working with a database. Knowledge of Salesforce is a plus.
• Strong communicator who reaches out and follows-up with professional persistence.
• Solid critical-thinking and project management skills with an ability to follow directions and meet deadlines.
• Strong organizational and time management skills.
• Positive, flexible attitude, and a keen attention to detail.
• Excels working independently and within a team on special nonrecurring and ongoing projects.
• Embraces curiosity and learning. Coachable and able to utilize constructive feedback for growth and development.
• Able to model and work with integrity, collaboration, and stewardship.
• Enthusiasm for GDCDB’s mission, vision and programs.

Working Location and Times: GDCDB serves the Washington, DC region, with a network of partners spanning DC, Montgomery, Prince George’s Counties in Maryland, and Northern Virginia. During the first 90-days in the role, the Development Coordinator is required to work five days a week from offices in Silver Spring, MD. Following the probationary period, and in coordination with the DOD, the Coordinator will be offered the option to work remotely up to two days per week. On occasion, this role will require evening and/or weekend hours.