Donor Relations & Events Assistant

Organizational Overview

Diversity is a core value at Hope CommUnity Center. We are passionate about building and sustaining a diverse, equitable, and inclusive working and learning environment for all staff, Board, community members and volunteers. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges and to discover, design and deliver creative solutions. Our goal is not only to improve the diversity, equity, and inclusion at Hope CommUnity Center but to advance equity and justice on a global scale.

Mission Statement

Hope CommUnity Center fosters diverse and empowered learning communities engaged in personal and societal transformation.Through service and advocacy, we stand together with immigrants and others who are tenacious and courageous in the face of all systems of oppression.

Position Overview:

The Development Assistant provides support to the Development Team in pursuit of fundraising goals by maintaining gift and donor data, researching grant opportunities, assisting with grant reports, and supporting donor stewardship. This role requires organization, collaboration with internal and external partners, good communication skills, and a desire to learn and grow.

Primary Job Functions

• Supports the management of the CRM/donor database, gift entry and data clean up.
• Manages check date entry in deposit spreadsheet & CRM/donor database for accurate record keeping.
• Manages communications and updates with monthly sustaining donors
• Manages timely and tailored gift acknowledgment process including generating acknowledgement letters/cards and providing information to support phone calls.
• Supports communications to new and existing donors and communications for special campaigns and stewardship initiatives
• Manages donor inquiries and communication as needed
  • Runs regular donation reports
• Manage registration, communication with participants and vendors, and other logistics to support events related to fundraising, stewardship, and donor and volunteer appreciation
• Supports the Development team with day-to-day duties (calls, print/copy, send/receive documents, assist with special projects, etc.).
• Other duties as assigned

Skills/Abilities:

• Agility and experience with Microsoft 356 including Outlook, Excel, Word, PowerPoint, experience with CRM/databases is a plus.
• Strong attention to detail.
• Strong project management and organizational skills.
• Strong time management and an ability to prioritize.
• Creativity
• Active listening skills
• Communicates with others effectively, in person and in writing.
• Ability to relate to people of different age, cultures, and traditions.
• Teamwork with the Development team as well as other HCC departments
• Accountability skills: asking for opinions, using feedback to improve, offering feedback to others, taking risks, and fulfilling promises.
• Ability to work with minimal supervision.
• Ability to work independently and as part of a team.
• Ability to maintain confidentiality.
• Patient, resourceful, compassionate, flexible
• Good decision-making skills
• Must have strong English communication skills.
• Bi or multi-lingual in Spanish, Portuguese, or Haitian Creole is a plus.

Values/attitudes

• Passion for social, racial, gender, worker justice and HCC’s mission and vision.
• Make everyone feel welcomed that come through the doors of Hope CommUnity Center, whether they are a major donor or a community member needing assistance.
• Credibility, ethical conduct and a capacity for discretion.
• Personal alignment with the values and mission of Hope CommUnity Center, including a commitment to social justice, belief in education, love of people, and vision for equality.
• Sense of responsibility and commitment to punctual, consistent attendance.
• Strong work ethics to handle confidential and sensitive documents, materials and situations. Contributes to office operations and organization success by welcoming related, different, and new requests; helping others accomplish job results.
• Problem solving attitude.
• Timely/consistency (in regard to meetings)
• Attention to details (to maintain a clear and steady workflow for the organization)

Structure

• This is a Full-time position.
• Schedule will include 40 hours a week with some evening and weekend work required occasionally.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.