Housing Retention Associate

About Us

Anthos|Home is a mission-driven startup dedicated to securing housing for vulnerable New Yorkers. Our STEHP Eviction Prevention Program focuses on providing holistic services to stabilize housing for individuals and families at risk of homelessness. With a commitment to community and innovation, we foster partnerships that create lasting housing solutions.

The Role

Anthos|Home is seeking a compassionate and detail-oriented Housing Retention Associate to join our STEHP Eviction Prevention Program. Reporting to the Housing Retention Supervisor, the Associate will play a critical role in delivering services to at-risk households, fostering positive landlord-tenant relationships, and ensuring compliance with program standards. The Housing Retention Associate will engage directly with participants, offering tailored support to enhance housing stability and prevent homelessness.

Key Responsibilities

• Conduct intake assessments to determine participant eligibility and needs based on STEHP guidelines.
• Develop strengths-based service plans focusing on budgeting, employment, and housing stability.
• Provide monthly check-ins through in person visits, phone calls, or virtual meetings to monitor progress.
• Facilitate tenant education sessions covering rights, responsibilities, and housing retention strategies.
• Act as a liaison between participants and landlords to mediate disputes and address housing concerns.
• Collaborate with landlords to resolve issues related to lease compliance or rental arrears.
• Maintain thorough and confidential participant files, documenting progress and case notes.
• Assist in compiling data for required reports and compliance with HMIS (Homeless Management Information System) standards.
• Coordinate with external agencies to connect participants to resources such as mental health, legal, and employment services.
• Participate in the on-call rotation to address urgent participant needs after hours as needed.

Qualifications and Skills

• Passion for the mission of Anthos|Home and the ability to work in a diverse environment.
• 2+ years of experience in an administrative role, preferably in housing or human services.
• Exceptional organizational and record-keeping abilities, coupled with strong problem-solving skills.
• Strong verbal and written communication skills.
• Proficiency in MS Word, Excel, PowerPoint, and Salesforce.
• Ability to use public transportation or meet travel requirements with reasonable accommodation.
• Ability to ascend/descend stairs at locations without elevator access.

Compensation and Benefits

• Competitive salary: $55,000-$57,000 annually.
• Hybrid work environment (3-5 days in the field/office per week).
• Comprehensive benefits package including:
  • Health, dental, and vision insurance.
  • 401(k) with a 4% employer match.
  • Generous paid time off.
  • Summer Fridays in August.
  • Professional development opportunities.
• Current wellness perks: Weekly yoga classes, Peloton and meditation app subscriptions.

JOIN OUR TEAM

Be part of a mission-driven organization making a real difference in New York City. Apply now to join the Anthos|Home family and help create stable homes for those who need them most.

HOW TO APPLY

Please send your resume and cover letter here.

Anthos|Home is committed to creating a diverse, inclusive, and equitable workplace. We are an Equal Opportunity Employer and welcome individuals of all backgrounds, experiences, abilities, and lived experiences to apply. Lived experiences is defined to include, but is not limited to, homelessness and/or housing instability. We believe that diverse perspectives strengthen our team and enhance our ability to serve our communities effectively. Any applicant who requires an accommodation during the application process should contact Anthos|Home to request such an accommodation.