Director, Individual Giving and Donor Engagement

Big Brothers Big Sisters Independence

Position: Director, Individual Giving and Donor Engagement

Location: Philadelphia, PA (hybrid, 3 days office/field)

Job Status: Full-time, exempt

Reports To: VP, Advancement

Salary Range: $85,000-$95,000

AGENCY OVERVIEW

JOIN A FORWARD-THINKING ORGANIZATION THAT [EB1] SEEKS TO ENSURE THAT ALL YOUTH ACHIEVE THEIR FULL POTENTIAL. Big Brothers Big Sisters Independence (BBBSI) is one of the largest BBBS affiliates in the nation. Our mission is to ignite the power and promise of youth and close the mentoring gap, by creating and supporting one-to-one mentoring relationships and strengthening the quality of the mentoring field.

You will love it here if you are committed to the BBBSI mission and 1) set the bar high 2) are intentional and thoughtful about their choices 3) collaborate as a means to community solutions 4) are positive, can-do, and solution-oriented 5) embrace diversity, equity, and inclusion, and 6) are accountable and get it done.

JOB DESCRIPTION

Reporting to the Vice President of Advancement, the Director of Individual Giving and Donor Engagement is responsible for maintaining and growing a development portfolio that is currently $1.5 million, including major gifts (=$25K) and developing talented team members focused toward the goal of significantly increasing donor engagement and fundraising outcomes. BBBSI is seeking a seasoned professional to lead sustainable growth, and work with senior leadership as well as the Governing and Regional Advisory Boards to drive new revenue, maintain and elevate current donors, and expand development capabilities.

Individuals with a strong connection to the community that BBBSI serves and the Southeastern Pennsylvania/ Southern New Jersey area are given preferential consideration. Work may be in office/field and remote, depending on the needs of the program. Moderate travel to branch offices, community and mission partners may be required, along with some non-traditional work hours to include evenings and weekends.

JOB RESPONSIBILITIES

Leadership, Management, Accountability

• May lead, manage, and inspire 1-2 direct reports (i.e. Annual Giving Coordinator) toward accountable, goal-oriented outcomes within larger Advancement team
• Oversee the growth, strategy, cultivation, and stewardship of the Department’s Individual Giving portfolio consisting of four (4) revenue streams: Annual Fund, Major Giving, Leadership Giving, and Planned Giving in partnership with the Vice President, Advancement
• Develop and manage the Individual Giving program annual plan and budgets, and ensure consistent tracking, reconciliation, and projections
• Advance the mission and vision of the organization, ensuring integration through data collection, reporting and forecasting compliance through Salesforce (aka Indyforce), and donor campaigns and events through collaboration with relevant departments (Programs, MENTOR IR, Finance and Marketing & Communications) to ensure a One Organization focus on donor recruitment and fundraising
• Collaborate with Manager, Data Analytics & Development Operations to ensure timely and effective use of the donor database/CRM (Salesforce) and 3rd party tools, to provide accurate record-keeping/reconciliation, and effective reporting on donor portfolios

Fundraising

• Maintain and grow a dynamic portfolio of high-net-worth individuals, secure an individual pipeline of $750,000 annually through effective donor management (identification, qualification, cultivation, solicitation, and stewardship)
• Develop a moves management strategy and individual pipeline to increase the donor base and revenue
• Meet annual fundraising goals to ensure organizational sustainability and growth
• Maintain donor portfolio and pipeline and ensure that all information is entered and accurate in a timely manner
• Other duties, as assigned

Pipeline Development and Management

• Create, implement, and grow a Planned Giving Program in partnership with the Vice President, Advancement
• Build depth in Agency alumni and volunteer giving
• Coordinate and oversee of weekly Pipeline meetings with a focus on Moves Management and Donor experience

JOB QUALIFICATIONS

Academic Requirements: Bachelor (preferred) or comparable experience

Skills and Professional Requirements:

• Minimum of 5 years of successful experience meeting fundraising goals with responsibilities for individual donor giving, ideally in human services environment
• Demonstrated success in cultivating and soliciting numerous major gifts with a preference for those with experience with planned giving and campaign planning/execution
• Self-starter, independent worker who can complete tasks in a timely manner and juggle multiple projects, while having a collaborative mindset to engage multiple stakeholders
• Ability to prioritize and monitor work to ensure objectives and deadlines are met, flexibility, attention to detail
• Exceptional written and verbal communication skills, and adept at relationship building and customer service, internally and externally.
• Comfortable taking initiative and promoter of operational agility to meet changing donor needs/environmental changes
• Understanding of trends in philanthropy and individual giving as well as preference given to candidates with knowledge of Philadelphia and greater metro area fundraising landscape
• Advanced knowledge of Microsoft Office (including Excel and PowerPoint) and Customer Relationship Management packages (e.g., Salesforce) required along with being comfortable with new technology, and adept with virtual meeting platforms and scheduling systems
• Daily and dependable access to a car, valid driver's license, and meet State-required automobile insurance minimums.

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing work in an office environment and include the essential functions of this job. The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: the ability to work independently; remain sedentary for extended periods of time (6+ hours per day); lift 10-25lbs; push, pull, bend, kneel, as needed for normal operations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

APPLICATION INSTRUCTIONS

If interested, please apply with resume and cover letter. Only those applicants believed to be viable candidates for this opportunity will be contacted. No phone calls or 3rd party solicitation please.

WHO SHOULD APPLY

At BBBSI, we serve many children annually in Chester, Montgomery, and Philadelphia Counties in Pennsylvania, as well as Burlington, Camden, and Gloucester Counties in New Jersey.

Our aspiration is to develop an organization that reflects our constituent base. We embrace justice, equity, diversity, and inclusion (JEDI). We recognize, affirm, and celebrate the diverse backgrounds, lives, and experiences of all of our stakeholders, including youth, families, donors, volunteers, and staff.

BBBSI is an equal opportunity employer and does not discriminate on the basis of race, color, sex, sexual orientation, gender identity, religion, national or ethnic origin, age, disability, veteran status, first and second-generation immigrants, and people from low-income families, or any legally protected factor. Please review our DEI Intentionality Statement.

• Ability to commute to the office /field 3 days a week is required.

COVID-19 vaccinations or medical/religious exemptions are required. ***

BENEFITS

BBBSI offers a robust benefits package including but not limited to paid vacation and PTO, 403(b) retirement plan, medical/dental/vision options, telemedicine, employee assistance program (EAP), life insurance, AD&D, short-term disability, flexible spending accounts (medical, dependent day care, commuter benefits-parking & transit). Please note that some of these offerings may require full-time employment.