Community Support Specialist

Job Title: Community Support Specialist

Reports to: Manager of Support Services

This role is an excellent opportunity to start a career dedicated to helping and serving others, strengthening the community, and supporting those transitioning out of chronic homelessness.

Join a strength-based, inclusive, and empathetic team that fosters a culture of innovation and creative thinking with an improvement mindset to empower Goodness Village’s neighbors. We are a team who looks for the best in our neighbors and each other.

Learn more about Goodness Village at:

Goodness Village - Changing the Perspective

Goodness Village - It Takes A Village

Typical functions include but are not limited to the following:

• Coordinating events and activities for community building - “permission to play”
• Understanding and enforcement of policy for safety, health, and stability of the Village
• Understanding and upholding compliance as it relates to confidentiality and HIPAA regulations
• Assist with conflict resolution between neighbors to build trust and foster a safe and supportive environment
• Coaching neighbors on health & wellness goals such as activities of daily living (i.e cleaning, showering, cooking, as necessary)
• Responding to emergencies (CPR), crisis intervention, and applying de-escalation techniques to increase neighbors safety and well-being
• Performing miscellaneous administrative duties, such as delivering mail/packages, office organizing, light cleaning, etc.
• Following support plans created by the Case Manager, for enhancing the well-being and long term goals of neighbors
• Documenting incidents and effectively communicating pertinent information daily with team members to ensure continuity of care for neighbors

Required Qualifications:

• Strong passion for aiding individuals facing homelessness and supporting them in their wellness and recovery journey
• High levels of empathy and understanding for those with urgent case management needs
• Must be flexible and oriented towards harm reduction principles (this is a behavioral program, NOT a sober-living environment)
• Interest and/or understanding in working with harm reduction, substance use/addiction recovery

Preferred Qualifications:

• Lived experience and/or work experience with current and/or formerly unhoused community
• Bachelor's degree in Social Work, Psychology, Human Services or other social service field

Compensation

• $20-22/hr
• Employee Assistance Program (EAP)
• Sick PTO
• Vacation PTO for Full Time
• Medical, Dental, and Vision for Full Time