Advocate & Volunteer Coordinator

SUMMARY

The position of Advocate & Volunteer Coordinator may assist in directing the agency but does not carry the full powers, duties, and responsibilities of the Executive Director or Assistant Director. The Advocate & Volunteer Coordinator may act in the absence of the Executive Director or Assistant Director. If either the Executive Director or Assistant Director is incapacitated and/or unable to be reached, the Advocate & Volunteer Coordinator, with Board of Trustees approval, may be given full authority to act in the Executive Director role.

ESSENTIAL FUNCTIONS

• Provides advocacy services for Winter Sanctuary guests and oversees policy and programs related to the health and safety of guests, staff, and volunteers.
• Documents in HMIS.
• Covers on call as needed in shelter season.
• Recruits, trains, and schedules volunteers.
• Coordinates three group volunteer opportunities per year.
• Attends Board meetings; staff meetings; and other educational/training sessions as needed or required.
• Ensures shelter locations are stocked with food, cleaning supplies, hygiene items, intake clothing, etc.
• Answers the phone; checks messages; returns calls.
• Assists with clerical activities such as document organization and filing; photocopying; scanning; etc…
• Performs other related duties as assigned.

COMPETENCY REQUIREMENTS

• Excellent written, verbal, and electronic communication skills.
• Excellent planning and organizational skills.
• Ability to work effectively with people with diverse educational, cultural, and socio-economic backgrounds.
• Results oriented.
• Ability to respond to crisis in a calm and collected manner.
• Knowledge and understanding of the importance of confidentiality as it relates to guests, staff, and volunteers.
• A willingness to step in and help when needed.

JOB SPECIFICATIONS AND QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform the essential functions.
• Ability to legally operate a motor vehicle.
• Must provide own transportation.
• Ability to work evenings and weekends as needed.
• Completes goal setting and annual performance review.

DESIRED KNOWLEDGE AND SKILL LEVEL OR EQUIVALENCY

• Two year degree or higher in Social Services or other related field is preferred.
• Three to five years experience in a non-profit organization preferred.
• Volunteer management experience a plus.
• Demonstrated involvement in local community a plus.
• Experience working independently and as part of a team.
• Excellent interpersonal skills/ability to work with a diverse population.