PRIMARY FUNCTIONS: As part of an interdisciplinary team this position is responsible for oversight and coordination of the substance use disorder (SUD) program. The SUD Program Manager (PM) is responsible for contributing to the development and implementation of policies and procedures for the SUD program; development and maintenance of community partnerships including facilitating and reviewing community referrals, supporting patient transfers of care, obtaining and maintaining all needed clinical documentation in accordance with regulatory guidance and participating in regular meetings with community partners to ensure strong collaboration. The SUD PM actively reviews all clinical schedules to ensure timely access to care; updates and maintains clinical templates; and serves as a liaison between patients and operations staff to ensure communication of behavioral health SUD procedures and workflows. The SUD PM will serve as the lead on SUD QA/QI subcommittee and work with the rest of the Quality team to monitor evaluation measures and program outcomes. The SUD PM will monitor, identify and address areas for improvement in quality. In collaboration with the Director of Behavioral health, the SUD PM will participate in hiring, onboarding and orientation of new SUD program staff and participate in performance reviews for related staff.
DUTIES/ RESPONSIBILITIES: (Essential Functions: Duties and responsibilities noted with bullets are considered to be the essential functions of the job)
OTHER DUTIES:
QUALIFICATION/EDUCATION and/or EXPERIENCE REQUIREMENTS:
PRIMARY FUNCTIONS: As part of an interdisciplinary team this position is responsible for oversight and coordination of the substance use disorder (SUD) program. The SUD Program Manager (PM) is responsible for contributing to the development and implementation of policies and procedures for the SUD program; development and maintenance of community partnerships including facilitating and reviewing community referrals, supporting patient transfers of care, obtaining and maintaining all needed clinical documentation in accordance with regulatory guidance and participating in regular meetings with community partners to ensure strong collaboration. The SUD PM actively reviews all clinical schedules to ensure timely access to care; updates and maintains clinical templates; and serves as a liaison between patients and operations staff to ensure communication of behavioral health SUD procedures and workflows. The SUD PM will serve as the…
Bilingual fluency in Spanish strongly preferred
Bilingual fluency in Spanish strongly preferred