Chief Technology Officer

Chief Technology Officer (CTO)

Mercy Corps

We work alongside communities to build a more resilient, inclusive future for everyone to share. We are powered by the belief that a better world is possible.

At Mercy Corps, we seek solutions to the world's toughest challenges. To take on the consequences of conflict and climate change, we bring together bold ideas and the lived experience of people who know their communities best—scaling what works to achieve lasting, transformational change.

We connect people across the globe to clean water, nutritious food, better economic opportunities, and more peaceful tomorrows—all critical to unlocking the power of human potential and strengthening communities to better cope during crises, adapt to evolving challenges, and thrive into the future.

We are seeking an experienced and innovative leader for this newly created Chief Technology Officer (CTO) position. As the highest-ranking technology executive, the CTO leads the technology vision and digital transformation for the organization worldwide. Partnering with executive leadership, the CTO will focus on leveraging technology and data to enhance health program capabilities, productivity, and impact.

This forward-thinking leader manages the IT operations, infrastructure, applications, security, program support, and innovation. The CTO champions a cybersecurity-conscious culture and implements state-of-the-art systems and policies to mitigate risks across the agency. With strong technical acumen, knowledge of emerging trends in the technology space, and consideration of the deep experience of Mercy Corps' staff, the CTO ensures that Mercy Corps is positioned to evolve its systems and processes to keep pace with the industry. As part of this, the CTO attracts and retains top tech talent to support Mercy Corps' programmatic work.

To apply, please submit a CV and covering letter, detailing how you fulfill the role description and personal specification to Perrett Laver's Vacancies page quoting reference. The deadline for applications is Sunday, December 1, 2024.

Living Conditions / Environment Conditions

The position will be in a Mercy Corps corporate headquarters (United States, United Kingdom, or the Netherlands) or regional office (Nairobi, Senegal, Colombia, or Jordan). The position requires up to 25% travel and may include travel to insecure locations with limited freedom of movement and areas with limited amenities. Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/short-term assignment to a field posting. Staff are expected to conduct themselves professionally and respect local laws, customs, and MC's policies, procedures, and values at all times and in all in-country venues.

Salary Range

The salary for the role will vary based on location and experience and the range will start at $225,000 to $250,000 USD. The salary will be benchmarked across our different regions of operation and paid in the regional currency.

Safeguarding Responsibilities

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work;
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members;
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

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