Administrative & Operations Senior Associate

Position: Administrative & Operations Senior Associate

Reports to: Executive Director, Managing Director, Federal Advocacy & Operations Manager

Status: Full-time Non-Exempt

Start Date: January 2, 2025, or when filled

Location: Hybrid-Remote:

Staff member can work from home most days, however, they will need to meet in person on some occasions in order to perform the essential duties of their job. They do not need to live proximate to an office because their job responsibilities extend to multiple NHeLP offices.

THE ORGANIZATION

The National Health Law Program (NHeLP) protects and advances the health rights of low-income and underserved individuals. NHeLP engages in national, state, and local advocacy efforts, including analyses of federal and state laws, policy advocacy, litigation, continuing legal education, and individual technical support. We work with lawyers and advocates, community-based entities, federal and state policymakers, health care providers, and clients.

NHeLP is committed to health equity—ensuring that everyone has access to the resources they need to be healthy—and to cultivating an internal environment that empowers an exceptional and diverse staff. For more information, see our Equity Stance. To promote social justice and best achieve our mission, NHeLP is committed to creating and maintaining a diverse, equitable, and inclusive workplace in which differences are acknowledged and valued. NHeLP particularly encourages applications from people of color, women, the LGBTQI+ community, people with disabilities, and others whose backgrounds may contribute to the effective representation of people with low incomes and underserved communities.

THE TEAM

As part of the Mission Coordination Team, the Administrative & Operations Senior Associate will work with the Executive Director and the Managing Director, Federal Advocacy out of our DC office. The DC office houses both policy and non-policy staff, including the Executive Director, Chief Operating Officer, and most of NHeLP’s Development and Communications teams. The Administrative & Operations Senior Associate will also participate in Federal Advocacy Strategy Area (FASA) meetings, run by the Managing Director, Federal Advocacy to assist with project coordination.

NHeLP's Mission Coordination Team (MCT) provides essential support to those implementing NHeLP's mission, vision, and equity stance. The MCT manages the organization's day-to-day business operations, including financial and budgeting management, legal compliance, risk management, technology, office administration, and logistics for Los Angeles, CA, Washington, DC, and Chapel Hill, NC offices.

The Administrative & Operations Senior Associate will report to MCT’s Operations Manager for all operational duties at-large. The Administrative & Operations Senior Associate will be invited and encouraged to participate in other departmental and organizational opportunities and initiatives, such as our Diversity, Equity, and Inclusion affinity groups, committees, and task forces. That work would be considered part of and not in addition to the person’s job responsibilities.

THE POSITION

NHeLP is looking for a driven and highly motivated Administrative & Operations Senior Associate to perform a range of high-level administrative responsibilities to maximize the Executive Director’s and the Managing Director, Federal Advocacy’s time and effectiveness with a sense of urgency for and passionate commitment to health care and civil rights. The ideal candidate will possess the ability to interact with staff at all levels as well as board members in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism. The position requires strong organizational and time management skills, as well as the ability to drive numerous projects and deliverables, and must be able to properly prioritize tasks. Further, the position also requires initiative, inquiry, and sound decision-making while working with the Executive Director, Managing Director, Federal Advocacy, and other stakeholders.

RESPONSIBILITIES

Administrative Support (70%)

• Handle scheduling of meetings (internal and external), including sending reminders of appointments, managing the Executive Director's and Managing Director’s calendars, managing Zoom accounts and creating and coordinating schedules with external partners
• Assist with special projects as needed and as directed by the Executive Director or Managing Director, e.g., editing speeches, drafting communication materials, providing research required for presentations or meetings, and creating PowerPoints and presentations
• Manage credit card expense logs, and reimbursements for the Executive Director and Managing Director; provide support with the Executive Director’s timesheet
• Enter reports of the Managing Director’s technical assistance request responses into NHeLP’s internal database
• Assist the Executive Director in timely communications with existing or potential funders or donors
• Assist the Executive Director in timely communications with existing or potential board members.
• Assist the Executive Director in using NHeLP’s project management tool to manage multiple responsibilities and ensure timely responses to requests, invitations, and need for review of documents.

Operational Support (30%)

• Work to increase operational efficiencies and enhance engagement and cooperation across offices and teams as part of the Operations Team
• Provide logistical support for in-person and virtual board meetings, including assembling materials and issuing materials in advance; arrange board member travel and coordinating with staff at board meeting venues
• Manage Board of Directors contact list and other board materials
• Coordinate monthly all-staff meeting agenda
• Serve as back-up for Operations’ responsibilities
• Screen voicemails and determine appropriate response (or referral to other staff).
• Respond to other administrative duties as assigned
• Provide occasional operational support for the Federal Policy strategy area which includes travel, meeting, calendar, listserv, webinar coordination and other tasks as assigned by the Operations Team.

QUALIFICATIONS:

• Associate’s degree or higher from a U.S. accredited college/university
• A minimum of two years of administrative support functions

MUST-HAVE SKILLS & EXPERIENCES

• Exceptional editing and writing skills, with a keen attention to detail in document formatting and content clarity
• Demonstrated skill set in project management
• Proficient in Microsoft Office Suite or related software
• Basic understanding of business operating procedures and systems such as recordkeeping and filing
• Ability to handle sensitive situations and confidential information with maturity and discretion
• A demonstrated interest in expanding one’s knowledge about the role that racial and other inequities play in our society, and a desire to build and/or deepen one’s commitment to equity work.

NICE TO HAVE SKILLS & EXPERIENCES

• Previous experience with health rights/health equity organizations
• Proficient in Project Management (Asana), or related software.

COMPENSATION

The compensation range for this position is between $64,103.00 – $68,110.00 annually depending on years of experience. Compensation is competitive, commensurate with experience, and in alignment with internal equity. Candidates, either newly hired or new to the role, can typically expect a salary between the range minimum and maximum depending on qualifications, internal equity, and the budgeted amount for the role.

Generous benefits are available, including employer-paid medical, dental, life, and disability insurance, as well as pre-tax savings plans and retirement savings opportunities (up to 3% employer matching after one year of employment). NHeLP also offers generous paid time off, including holidays, sick time, personal time, Family and Medical Leave, 150 hours (20 days) of vacation per year, and more.

Hybrid-Remote:

Staff member can work from home most days, however, they will need to meet in person on some occasions in order to perform the essential duties of their job. They do not need to live proximate to an office because their job responsibilities extend to multiple NHeLP offices.

LOCATION

All NHeLP offices are fully remote, subject to job requirements and team-based determination of meeting needs. This position is largely remote, but may require in-person attendance at meetings in Washington D.C. with NHeLP teams, external partners, at coalition meetings, and possibly with members of the federal administration or their staff. Some travel outside of Washington, D.C. will be required. There is also an expectation that all NHeLP staff will gather in-person at least once and possibly twice a year.

HOW TO APPLY:

Qualified applicants should submit an application with a cover letter and resume on our careers page.

No phone calls please, except for reasonable

accommodation requests. If a reasonable accommodation is needed to participate

in the job application or interview process, please contact us at:

jobs@healthlaw.org or at 202-289-7661.

DEADLINE:

November 22, 2024 (applications will be reviewed on a rolling basis if received later).

NHeLP advocates to advance the health rights of many populations that have traditionally lacked legal protection, such as people of color, LGBTQI+ individuals, people with disabilities, people with limited English proficiency, and women. To promote social justice and best achieve our mission, NHeLP is committed to creating a diverse and inclusive workplace in which differences are acknowledged and valued. NHeLP is committed to maintaining a diverse, equitable, and inclusive work environment and is committed to the full inclusion of all qualified applicants.

COMPENSATION

The compensation range for this position is between $64,103.00 – $68,110.00 annually depending on years of experience. Compensation is competitive, commensurate with experience, and in alignment with internal equity. Candidates, either newly hired or new to the role, can typically expect a salary between the range minimum and maximum depending on qualifications, internal equity, and the budgeted amount for the role.

Generous benefits are available, including employer-paid medical, dental, life, and disability insurance, as well as pre-tax savings plans and retirement savings opportunities (up to 3% employer matching after one year of employment). NHeLP also offers generous paid time off, including holidays, sick time, personal time, Family and Medical Leave, 150 hours (20 days) of vacation per year, and more.

Hybrid-Remote:

Staff member can work from home most days, however, they will need to meet in person on some occasions in order to perform the essential duties of their job. They do not need to live proximate to an office because their job responsibilities extend to multiple NHeLP offices.