Membership Specialist (Washington & Frederick Counties, MD)

About Girl Scouts

Girl Scouts Nation’s Capital is the largest Girl Scout council in the country. It provides Girl Scouts in grades K-12 with opportunities to learn new skills, make friends, and discover the power of youth leadership together.

An Excellent Opportunity

We are seeking staff who excel at building lasting relationships in communities with families, parents, volunteers, and community partners to grow the Girl Scout movement through increasing membership. Membership Specialists recruit, engage, and support adults who volunteer with our youth members in their communities.

We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won’t just be promoting a program. Their work will impact and change future generations!

What Success in this Role Looks Like

• Using your relationship-building skills to support youth, their parents, other caring adults, and community partner organizations to join, volunteer, promote, and give of their time and resources.
• Finding and nurturing interested parties into adult volunteers and youth members.
• Leveraging membership development techniques to reach volunteer and youth member goals.
• Making frequent, unsolicited contacts, through phone, email, and in-person, as well as follow up with warm leads.
• Maintaining strong relationships with adult volunteers through phone calls, emails, video calls, and in-person meetings, including assisting with conflict resolution as the need arises.
• Recruiting for and working with administrative teams of volunteers to serve Girl Scout families.
• Training and being a cheerleader for volunteers on youth and volunteer recruitment.
• Supporting recruitment efforts through Girl Scout program, including day camps and start-up troops.

Skills Needed for Success

• Passionate about the Girl Scout mission and leadership
• Love for relationship-building, customer service, and motivating others to act
• Ability to positively influence others to join and volunteer
• Drive to achieve individual and team goals
• Aptitude to hear the word “no” as an opportunity
• A tenacious and resilient demeanor
• Creativity, flexibility, and problem-solving abilities to work in new and changing environments
• Self-motivated and efficient with strong time-management skills
• Great written and oral communication skills, including public presentations (primarily, in-person; occasionally, virtually)
• Ability to relate well to both adults and children
• Skilled with Microsoft Office, major social media platforms, and various video conferencing software; familiarity with Salesforce, a plus
• Ability to work 1–9 PM weekdays on a regular basis, with occasional 9AM – 5PM schedule during the week and frequent weekend events.
• Have access to automobile for daily travel
• Girl Scout experience, especially as adult volunteer, is very helpful (but not critical)
• Comfortable and able to converse in Spanish would be useful (but not a must)

Some of Our Benefits

• 100% employer-paid HMO health insurance for employees (dependent coverage, POS, dental/vision available).
• 3% employer contribution to 403(b), plus additional 2% match.
• Generous paid leave benefits.
• Paid holidays/office closures include: New Year’s Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, day after Thanksgiving, Christmas Day, and December 26-31. The Presidential Inauguration Day is also an observed holiday on January 20th every four years. One floating holiday, annually.
• A vibrant workplace with a diverse staff who are dedicated to a common mission to make a difference in our community through Girl Scouting. Click here to read our bi-monthly staff newsletter to take a closer look.

Find out more about our commitment to Diversity, Equity, Inclusion, and Accessibility at this link.

The salary for this position is $52,000.

When joining Girl Scouts Nation’s Capital in a benefit-eligible position, you will enjoy the following generous package:

• 3 health insurance options (The Council pays the full monthly premium for individual coverage in the HMO or HMO/HSA and contributes $84.73 per pay period to the HSA for employees on that plan.)
• Dental and vision plan
• 100% employer-paid life and AD&D insurance
• 100% employer-paid long-term disability insurance
• Voluntary employee-paid short-term disability insurance
• Immediate, 100% vested, employer contribution of 3% to 403(b) plan
• 403(b) match of 2% available after 12 months of employment (3 year vesting)
• A generous paid vacation policy (0-1 year = 15 days; 1-3 years = 18 days; >3 years = 24 days)
• 11 paid holidays, annually – PLUS office closure December 26-31
• 12 paid sick days, annually
• 10 paid New Child Leave days for qualifying staff
• Flexible spending plans for certain medical and dependent care expenses
• Employee assistance program
• Metro SmartBenefits® (pretax transportation program)
• Garage parking at our main office, conveniently paid through pretax payroll deduction