Program Manager for Campus Visit Experience

Lakeside School, an independent, coeducational day school of 876 students in grades 5-12 in North Seattle, is actively recruiting a Program Manager for Campus Visit Experience. This is an in-person, full-time, school-year, non-exempt position beginning as soon as possible and reports to the Director of Admissions and Financial Aid.

About the Position

The Program Manager for Campus Visit Experience is an essential member of the admissions and financial aid team and is responsible for prospective students and families having a positive visit experience during the application process. The Program Manager for Campus Visit Experience directly builds and manages the Upper School Tour Program, Upper School Interviewer Program, and Upper School Admitted Student and Family Visit Day and Reception.

About the Position’s Duties and Responsibilities

Upper School Tour Program:

• Successfully manage the Upper School Tour Program, including annually updating the tour script, building and maintaining relationships with faculty and staff to support the tour program, attending school events and divisional meetings to inform authentic storytelling, building a data-informed annual tour schedule, and monitoring online tour registration and regularly connecting with applicant families to ensure application completion
• Successfully manage the Upper School Student Ambassador Program by annually recruiting and training Upper School student ambassadors to support the admission and financial aid office and Upper School application experience as tour guides, contribute to the monthly admissions and financial aid newsletter, and participate in prospective and admitted student and family admission events.

Upper School Interview Program

• Successfully manage the Upper School Interview Program by building the online and in-person interview schedules for all interviewers, co-leading annual Upper School interviewer training, proactively working with prospective students and families to schedule their interviews once the application is submitted, and providing support as necessary
• Taking the lead in designing and launching an alum interview program

Upper School Admitted Student Visit Day

• Successfully manage Upper School Admitted Student Visit Day by planning a student-centered visit day program and schedule that shows the best and most authentic Lakeside so students are well-informed about the promise of the Upper School, and proactively working with faculty and staff so the appropriate people are involved in the visit day

Upper School Admitted Student and Family Reception

• Successfully plan the Upper School Admitted Student and Family Reception to celebrate and welcome newly-admitted families and show the best and most authentic Lakeside so families are well-informed about the offerings in the Upper School

General Admission and Financial Aid Team Duties and Responsibilities

• Welcome visitors and families upon arrival to the admission and financial aid office
• Help respond to phone and email messages
• Contribute 1-2 short articles to the monthly admission and financial aid newsletter
• Participate in all admissions and financial aid events
• Compile and share information with the student support team about newly-enrolled students
• Participate as a member of the Puget Sound Independent School (PSIS) committee or task force as appropriate
• Contributing to the process of completing application files by maintaining accurate applicants’ status in Ravenna as families schedule and admission tours and interviews
• Maintain industry knowledge by participating in school, consortium, association professional development opportunities
• Participate in life at Lakeside beyond the admissions and financial aid department

Deeply Desired Skills

The ideal candidate embodies these abilities, skills, and ways of interacting with colleagues and their work:

• Willingness to be helpful for the good of the team and proactively assist all colleagues
• Maintain confidentiality
• Superior project management skills and the ability to forecast, track, and complete multiple projects and tasks simultaneously
• Experience with the application system Ravenna Solutions
• Ability to work independently and as part of a team
• Appreciation for different perspectives, respectfully and sincerely interacting with and cultivating meaningful relationships with all people and in particular those who have different cultural frameworks from their own
• Exceptional organization, detailed, steady, and solution-oriented with impeccable interpersonal, phone, verbal, written, and computer skills
• Creative, collaborative, take initiative, demonstrate successful and steady in fast-paced, high-volume, use good judgment, high-accountability environment.

Desired Qualifications

1. A bachelor’s degree in liberal arts, business, or communications is preferred
2. Two to four years of experience in a similar position is preferred, ideally in education though backgrounds in corporate or nonprofit will be acceptable
3. Computer (PC/Windows) proficiency is required, including all Microsoft Office programs and Google applications
4. The ability to stand and sit for long periods, walk up and down stairs, lift approximately 20 pounds, and regularly walk between the Middle and Upper School campuses, a distance of 0.3 miles that includes a gentle hill
5. Demonstrated cultural awareness, including knowledge of themselves and the cultural lenses they bring to interactions. The candidate will understand different perspectives; interact respectfully with cultures other than their own; and cultivate meaningful relationships with people that have different cultural frameworks
6. Candidates must satisfactorily complete three criminal history background checks

About Lakeside’s Admission and Financial Aid Team

Lakeside’s eight-person admissions and financial aid team comprises individuals committed to Lakeside and the work of strategic enrollment. The team values clear communication, respect, trust, collaboration, listening, excellence, and creating good vibes for prospective students and families and within the department. The team uses data to inform decision-making, intentionally and regularly solicits feedback from prospective students and families about their admissions experience at Lakeside, maintains an understanding of trends in admission and enrollment through regular professional development opportunities, and is part of the life of the school beyond the department. The team is committed to each other and the work and looks forward to welcoming a new member.

Salary and Benefits

Salary Range:$60,000 - $65,000

Pay is based on several factors and may vary depending on job-related knowledge, skills, and experience.

Lakeside School is committed to attracting and retaining outstanding candidates and provides a competitive compensation package. Benefits include:

1. Employer-paid medical, dental, and vision insurance (based on FTE)
2. Dependent medical and vision subsidy
3. Retirement with generous employer contribution
4. Life/disability insurance
5. Employee Assistance Program
6. Flexible spending accounts
7. Free lunch
8. Free parking
9. Bus/bike benefits
10. Housing assistance program
11. Reduced facility rentals
12. Passport Corporate membership
13. Computer loan program
14. Paid holidays and vacation
15. Use of school library and gymnasium

Working At Lakeside

At Lakeside we are committed to sustaining a school in which individuals representing diverse cultures and experiences instruct one another in the meaning and value of community. To learn more about our professional development and mentoring programs, benefits, diversity and inclusion, and opportunities for involvement in non-academic programs, please visit our Careers page on the Lakeside School website.

Equity in hiring: According to various studies, women and people of color are more likely to not apply for a job if they see themselves as not meeting every requirement of the posting, which means employers miss meeting potentially ideal candidates. Lakeside School is committed to building a diverse and inclusive community where employees from diverse cultures are affirmed and equipped to lead an inclusive learning environment for our students. Please apply even if you don’t meet every single requirement.