Program Associate, Community Support

What are we looking for?

YSC seeks a highly motivated, bi-lingual English/Spanish, mission-inspired professional to administer and implement aspects of YSC initiatives aimed at supporting the young adult breast cancer community of survivors, metastatic breast cancer (MBC) thrivers and co-survivors (caregivers.) The candidate will be detail-oriented, excel at multitasking and can take on significant responsibilities – working both independently and as part of our team. The candidate must be willing to travel, as occasional travel is required to meet the responsibilities of the position.

What will you be doing?

Supporting YSC’s primary constituents. This includes specific tasks such as:

• Serve as a compassionate and knowledgeable point of contact for young adult breast cancer patients, survivors, MBC thrivers, and co-survivors (caregivers), offering psychosocial support, information, resources, clinical trial opportunities, and referrals.
• Provide personalized 1:1 support and resource navigation through telephone, email, direct messages, and in-person interactions at YSC and related events, while also serving as a liaison with partners and collaborators of Peer Matching.
• Administer YSC’s Virtual Hangout series, ensuring a meaningful and well-coordinated experience by maintaining relationships with designated peer facilitators and licensed clinical social workers.
• Strengthen existing resources dataset to enhance access to Social Determinants of Health (SDOH) referrals, such as transportation, food security, financial assistance, and legal services.
• Empower young Black, Latinx, Asian, and LGBTQ+ breast cancer survivors, thrivers, and co-survivors by connecting them with YSC programs, resources, and events. Help improve their medical and digital health literacy, enhance patient-provider communication, and navigate complex healthcare systems.
• Administer YSC’s private Facebook groups, fostering community engagement and emotional support.
• Contribute to the development of evaluation metrics and methods to ensure YSC’s support initiatives effectively meet the diverse needs of constituents and programmatic goals.
• Develop expertise in the unique concerns of young, diverse survivors and MBC thrivers, serving as a trusted resource and advocate.
• Maintain referral pathways with healthcare providers, ensuring seamless access to YSC’s support programs.
• Identify opportunities for program innovation and operational efficiencies by cultivating strategic relationships, engaging collaborators, and leveraging volunteer support.

Play an active role on YSC’s Mission Team and contribute to the meaningful work:

• Collaborating with all YSC Directors and others on the team to move planned projects through implementation and evaluation including:
  • YSC’s in-person and virtual conferences
  • Volunteer engagement
  • Department communications and data input
  • Program evaluation
  • Assessment of constituent needs
• Work on special projects as needed and assigned.

Qualifications: What are we looking for?

3+ years of relative experience in a patient-facing nonprofit or healthcare setting

• Bilingual English/Spanish
• Bachelor’s degree in Social Work or similar degree
• Knowledge of best practices in the areas of understanding and meeting support needs of the young, diverse cancer community
• Experience working with various stakeholders
• Communicates clearly and concisely in both verbal and written communications
• Commitment to excellent customer/constituent service
• High level of professionalism and verbal/written communication

The person in this position will excel with the following traits:

• Grit You have the ability to keep working toward a goal, overcoming challenges and sticking with it even when it’s hard
• Resourceful You know how and where to get answers and you are solutions-oriented
• Organized & Productive - You are adept at planning your day and not letting distractions keep you from meeting your goals. You are detail-oriented and deadline-driven
• Reliable You can work effectively with minimal supervision, but you also know when to ask for help
• Communication You have excellent verbal and written communication skills
• Collaborative You believe that creative work reaches its fullest potential with the collaboration of a smart and dedicated team
• Flexible You are comfortable working with competing priorities; you understand that event priorities change rapidly and often involve multiple parties; you can pivot and adapt while also meeting event goals and timelines
• Inclusive You can work effectively with people regardless of their age, gender, race, sexual orientation, ethnicity, political affinity or job type–or any other factor that makes us unique!
• Sense of Humor You don’t take yourself too seriously, and you enjoy a good laugh with coworkers
• Committed You believe in YSC’s mission and will keep that in the forefront of your work

The salary for this position is $45,000-$50,000/year, taking into account geographic location and years of experience. Young Survival Coalition is an equal-opportunity employer. This full-time remote role is open to candidates across the United States. While physical presence within the Eastern Time Zone is not required, alignment with Eastern Time Zone hours may be necessary on occasion, accommodating the majority of YSC employees who follow this schedule. Occasional travel to YSC events is required.

Please send your resume and a thoughtful cover letter, including salary requirements, outlining how your skills and experience meet the qualifications for this position and stating how you heard about this opportunity to: HR@youngsurvival.org with “Program Associate, Community” in the subject line.

No phone calls please. Applications will be accepted until the position is filled. Due to the high volume of submissions, YSC will contact only candidates invited to interview. Applications without salary requirements in their cover letter will not be considered. Thank you for your interest.