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Director of Operations
Descripción
Descripción
Organization Mission: Serving low-income individuals and families in the Shively area of Louisville, KY, by providing food, rental assistance, utility bill support, emergency assistance, and financial education classes.
The Director of Operations will efficiently deliver programs and services to the Shively community, ensuring that food assistance, rental/mortgage assistance, utility support, and financial education programs are accessible and impactful. This leadership role requires strategic planning, operational expertise, and a strong commitment to improving the lives of low-income residents.
Manage daily program operations to ensure smooth service delivery and responsiveness to the client's needs. Managing day-to-day processing of program accounts
Program Oversight
Oversee food distribution, rental assistance, utility payment support, and financial education initiatives, ensuring program goals are met. Monitor service delivery metrics and community impact, making data-driven adjustments to improve outcomes.
Financial and Resource Management
Collaborate with the Executive Director on budgeting and resource allocation to ensure financial sustainability. Oversee Food Center staff to ensure procurement, inventory, and resource distribution for food assistance and other programs. Maintain accurate records and reports for funding agencies, stakeholders, and auditors.
Job Requirements
Education and Experience
Bachelor's degree in Nonprofit Management, Social Work, or a related field. Minimum of 3 years of leadership experience in nonprofit operations, social services, or nonprofit management. Familiarity with the challenges and needs of low-income communities
Skills and Competencies
Strong organizational, problem-solving, and decision-making abilities. Proficient in QuickBooks and Microsoft Office, especially Excel, with Proven experience managing community-focused programs and operational budgets. Excellent interpersonal, communication, and leadership skills. Proficiency in program evaluation and data-driven decision-making. Bi-lingual (Spanish) a plus.
Organization Mission: Serving low-income individuals and families in the Shively area of Louisville, KY, by providing food, rental assistance, utility bill support, emergency assistance, and financial education classes.
The Director of Operations will efficiently deliver programs and services to the Shively community, ensuring that food assistance, rental/mortgage assistance, utility support, and financial education programs are accessible and impactful. This leadership role requires strategic planning, operational expertise, and a strong commitment to improving the lives of low-income residents.
Manage daily program operations to ensure smooth service delivery and responsiveness to the client's needs. Managing day-to-day processing of program accounts
Program Oversight
Oversee food distribution, rental assistance, utility payment support, and financial education initiatives, ensuring program goals are met. Monitor service…
Compensación
Great work-life balance with 2 weeks paid time off, vacation days, sick days, ten paid federal holidays, and a hybrid work schedule. 403(b) retirement after 1 year with match.
Great work-life balance with 2 weeks paid time off, vacation days, sick days, ten paid federal holidays, and a hybrid work schedule. 403(b) retirement after 1 year with match.
Ubicación
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Shively Area Ministries is an equal opportunity employer and encourages applications from people of color, differently-abled people, women, veterans, and LGBTQIA+ applicants. NSCF also celebrates diversity and is committed to creating an inclusive environment for all employees.
For a full job description and application, candidates should send their resume
