Digital Equity Coordinator

About Kinston Teens:

Kinston Teens is a nonprofit organization with a mission of empowering young people through service, leadership and civic engagement. Founded in 2014, Kinston Teens has been at the forefront of disaster response, community development, and addressing social and structural issues including poverty, health disparities, climate resilience in Kinston and the surrounding areas. Through the East Kinston Neighborhood Hub, Kinston Teens hosts a central location for community engagement, resources, and programming in East Kinston. It aims to address systemic issues, promote equity, and foster community resilience.

Position Overview:

Kinston Teens is seeking a dedicated and dynamic Digital Equity Coordinator to lead the Digital Equity Corp initiative. This program is designed to bridge the digital divide in East Kinston and Lenoir County by equipping youth and marginalized community members with digital skills, access to internet-enabled devices, and the resources needed to thrive in an increasingly digital world. The Digital Equity Coordinator will be responsible for overseeing program activities, managing youth participants, and building partnerships to ensure the initiative's success.

Key Responsibilities:

• Program Management:
  • Develop, implement, and oversee the Digital Equity Corp initiative, including the planning and execution of training programs, workshops, and community events.
  • Coordinate the curriculum development process in collaboration with digital education experts to ensure that all training materials are effective, culturally relevant, and accessible.
  • Work with the Operations Manager and Executive Director to implement program budgets, track expenses, and ensure that financial reporting is accurate and submitted on time.
• Youth Engagement and Support:
  • Recruit, select, and onboard youth participants (ages 16-24) as Digital Equity Ambassadors, providing them with ongoing support, mentorship, and skill-building opportunities.
  • Monitor the progress of youth participants throughout their training and provide additional coaching or resources as needed to ensure successful program completion.
  • Design and implement strategies for youth to engage with the community through digital literacy outreach, including group sessions, one-on-one support, and technical assistance.
• Community Outreach and Training:
  • Plan and execute outreach events, workshops, and trainings to engage older adults, individuals with disabilities, and other vulnerable groups in digital literacy activities.
  • Partner with local faith-based organizations, nonprofits, and community centers to deliver targeted digital inclusion programming.
  • Facilitate the distribution of internet-enabled devices to eligible community members, ensuring that recipients are equipped with the knowledge and skills to use these tools effectively.
• Digital Resource Lab Management:
  • Oversee the day-to-day operations of the Digital Resource Lab at the East Kinston Neighborhood Hub, ensuring it is a welcoming and fully functional space for community use.
  • Maintain and manage Kinston Teens’s technology equipment, including computers, printers, and video conferencing tools, and ensure that all technology is up-to-date and accessible to users.
• Partnership and Collaboration:
  • Develop and maintain relationships with key partners, including the City of Kinston, Kinston Housing Authority, Lenoir Community College, and other community organizations to enhance the reach and impact of the Digital Equity Corp.
  • Work closely with the Digital Equity Organizer and other staff to identify additional digital equity gaps and advocate for solutions that address the needs of East Kinston residents.
• Monitoring, Evaluation, and Reporting:
  • Track key metrics and outcomes related to program activities, such as the number of individuals trained, devices distributed, and technical support provided.
  • Prepare and present reports on program impact, challenges, and successes to internal and external stakeholders, including grant funders and community partners.
  • Utilize data collection tools, including surveys and feedback forms, to assess program effectiveness and make data-driven adjustments as needed.
• Communications and Awareness:
  • Develop and implement marketing strategies to promote the Digital Equity Corp, including managing social media outreach, creating promotional materials, and engaging with local media.
  • Increase community awareness of digital equity issues and advocate for the creation of a Digital Equity Plan in partnership with local government entities.

Desired Qualifications:

• Bachelor’s degree in Education, Information Technology, Public Administration, Social Work, or related field preferred; equivalent work experience will be considered.
• At least two years of experience in education, program management, community outreach, or digital literacy initiatives, especially within marginalized communities.
• Strong commitment to equity, inclusion, and advancing digital access for underserved populations.
• Excellent interpersonal, communication, and organizational skills, with the ability to work independently and as part of a team.
• Proficiency with digital tools, software applications, and technology troubleshooting.
• Experience working with youth and diverse community groups is highly preferred.
• Other Requirements:
  • Passion for community development and commitment to the mission of Kinston Teens and the East Kinston Neighborhood Hub.
  • Ability to work flexible hours, including evenings and weekends, as needed.
  • Valid driver’s license and reliable transportation.

Work Environment:

This position will primarily work indoors at the Kinston Teens Office or the East Kinston Neighborhood Hub. Occasional outdoor events and field work, such as event tabling or canvassing, during which sufficient mobility is required to navigate uneven terrain. We believe in fostering a healthy work-life balance and provide a flexible work environment that aligns with our mission of serving the community on days and times most accessible to those most impacted by our programs. Kinston Teens occasionally hosts evening or weekend meetings or events, in which this position will be required to lead or supervise.

Compensation & Benefits:

• Compensation: $47,000 annually dependent on experience and qualifications, based on 40 hours/week.
• Scheduling & Flexibility: This role entails four in-person workdays per week, with the flexibility to work remotely on Fridays. While we expect this position to have a typical office work schedule, we prioritize accommodating our team members' needs and encourage open communication about scheduling preferences.
• Cell Phone & Internet Reimbursement: We acknowledge that working from home requires using your own internet and phone for work purposes so we offer a set reimbursement amount for cell phone and internet usage.
• We offer a health & wellness stipend in lieu of health insurance, but are working to provide healthcare, vision, and dental plans to employees in 2025 as we continue to grow our staff.
• We offer a professional development fund, to be used for books, training, or certifications to bolster your skills, knowledge, and capabilities.
• 12 paid holidays, 7.5 paid vacation days, 7.5 paid sick days, and 3 paid wellness days each year.
• Annual office holiday closure from December 21 to January 3.