Nonprofit
Intake Reviewer
Details
Description
Job Title: Intake Reviewer
Department: Childcare Services Reports to Resource & Referral Coordinator
Job Summary: As an Intake Reviewer at the Urban League of Hudson County (ULOHC), you play a pivotal role in the Childcare Assistance process. You are responsible for ensuring the accurate and timely processing of client applications for financial assistance to support childcare costs. Your role involves meticulously reviewing applications for completeness, communicating with clients regarding missing documents, providing technical assistance and resources, and entering data into designated systems. You will work closely with eligibility specialists to facilitate the creation of childcare agreements and maintain comprehensive documentation by established policies and procedures.
Intake Reviewer Responsibilities
Review and screen all applications for completeness within 10-days of receipt
Send incomplete letter/email with list of missing documents within the 10-day review period ---
Incomplete notice must contain DUE date
log with date application is forwarded to Application Processor
Maintain open lines of communication with applicant regarding application status
Provide Technical assistance as needed
Provided Resources as needed
Respond to all applicant calls or emails and provide general program information
Responsible for updating Work Life Systems with new applicant information
Responsible for updating Initial Application Log
Forward Complete application to Application Processor for a Final Review of Eligibility and Processing
Update log with date application is forwarded to Application Processor
- Attending training and professional development as needed.
Providing quality customer services to clients and providers.
- Coordinating, preparing, and distributing appropriate communications to parents and providers.
- Maintaining, securing, and safeguarding confidential information.
- Providing other related duties as requested, assigned, or directed.
Skills Required:
Ability to enter data with a high degree of speed and accuracy.
Strong Attention to detail
Strong organizational skills
Ability to multi-task in a fast-paced environment
Ability to meet productivity standards within established timelines.
Knowledge of Microsoft Office Suite: Word, Excel, and Outlook
Ability to lift to 25 pounds
Education Requirements: High School Diploma, Certifications, or higher degree welcome
2 years of clerical experience
Hours of operation: Monday -Friday 8:30 a.m. - 4:30 p.m.English
Job Title: Intake Reviewer
Department: Childcare Services Reports to Resource & Referral Coordinator
Job Summary: As an Intake Reviewer at the Urban League of Hudson County (ULOHC), you play a pivotal role in the Childcare Assistance process. You are responsible for ensuring the accurate and timely processing of client applications for financial assistance to support childcare costs. Your role involves meticulously reviewing applications for completeness, communicating with clients regarding missing documents, providing technical assistance and resources, and entering data into designated systems. You will work closely with eligibility specialists to facilitate the creation of childcare agreements and maintain comprehensive documentation by established policies and procedures.
Intake Reviewer Responsibilities
Review and screen all applications for completeness within 10-days of receipt
Send incomplete letter/email…
Benefits
The Urban League of Hudson County Inc. offers a comprehensive benefits program, which includes medical, dental, vision, loss of your life insurance, 401(k) and 3% match to your pension, paid time off, and 12 paid holidays.
The Urban League of Hudson County Inc. offers a comprehensive benefits program, which includes medical, dental, vision, loss of your life insurance, 401(k) and 3% match to your pension, paid time off, and 12 paid holidays.
Level of Language Proficiency
Bi-Lingual (English and Spanish)
Bi-Lingual (English and Spanish)
Location
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