Manager Program Administration

Manager Program Administration

Summary:

The Manager Program Administration supports the Chief Program Officer and Director Program Operations & Administration in oversight of the administrative and fiscal operations for Safe Horizon’s program activities.

Responsibilities:

• Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches.
• Assist Program Leadership, and the Director Program Operations & Administration in the describing of program goals and objectives for funding requests;
• Review and monitor programmatic activities in the Client Management System (CMS) for internal and external reporting, invoicing and quality assurance.
• Collaborates on developing annual budgets with Finance team and program leadership to maximize revenue collection and manage expenses
• Coordinate audits conducted by internal and external auditors and prepare audit responses, as required;
• Assist in the development of administrative program procedures and practices based upon current concepts, findings from financial and program audits;
• Act as liaison with related agency operating units – Human Resources, Finance, Facilities, Legal, IT, etc.;
• Collaborate with the Director Program Operations & Administration in managing, approving, and controlling program purchases and expenditures including vendor payment requests, purchase requisition, service purchase orders, consultant agreements, expense reports and fee for service invoices, reconciliations;
• Manage grant and contract-related administrative tasks and activities, including but not limited to budget modifications, narratives, and justifications;
• Develop workflows to describe business processes for special projects;
• Supervise Program Assistant to support with daily administrative tasks for Program Administration.
• Train and provide technical support to programmatic Contract Managers and Administrative Directors
• Communicate policies and procedures to department staff and provide training as necessary;
• Maintain a comprehensive working knowledge of federal, state, city, and private funding sources in all programs’ portfolios;

Interacts with:

• All levels of internal management and staff.
• All level of organization operations units.
• External contractors, funders and consultants.

Qualifications:

Knowledge and Skills:

• Demonstrated commitment to criminal justice, victim services, social justice issues in New York City
• Bachelor’s degree in relevant field or equivalent relevant experience.
• 3+ years of experience handling government and private contracts and grants; or other equivalent experience.
• Demonstrated experience developing proposals for public and private donors
• Knowledge of New York State and City grants and contracts.
• Excellent budget management skills including experience tracking expenses and developing spending plans.
• Excellent time-management and organizational skills: the ability to multi-task, learn quickly, and work independently and productively in a fast-paced and detail-oriented environment.
• Excellent interpersonal and communication skills: the ability to effectively liaise with and motivate a variety of people in a multi-cultural environment.
• Excellent digital literacy: MS Word, Excel, Powerpoint, and Outlook.
• Working knowledge of and experience with NYC and NYS grant databases is a plus.
• Prior managerial or supervisory experience required

If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Technology Statement:

Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.

Please follow this link to view complete EEO Law and complaint filing information:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf