Government
Senior Information Technology Specialist
Details
Description
Position Summary:
ARC seeks a highly organized and collaborative team player to join our Information Technology Division as a Senior Information Technology Specialist to provide full-cycle reactive and proactive IT technical support for ARC and its employees. The IT operation includes endpoints such as desktops, laptops and mobile devices, printers and conferencing peripherals. This position also assists in supporting network connectivity (including VPN), stand-alone software packages and a wide variety of IaaS, PaaS and SaaS systems, including MS 365 and Azure technologies. This position reports the Director, Information Technology.
Required Qualifications:
- Solid knowledge of technical support operations to include printers, desktops, laptops, servers, video conferencing, Exchange Online and SharePoint.
- Strong service orientation with superior time management and communication abilities.
- Strong understanding of the principles of computer security.
- Knowledge and understanding of the interrelationships of the IT components involved in computer systems, networks, web services, etc.
- Understanding of system automation, including scripting.
- Proficiency in Microsoft tools, including Outlook, Word, Excel, PowerPoint, SharePoint and Visio.
- Core competencies: accountability, adaptability, collaboration, communication, critical analysis.
- Ability to thrive in a collaborative environment and to bring an energetic and innovative approach to work.
- Ability to bring patience and understanding to interactions with staff.
- Bachelor's degree is strongly preferred and/or certification(s) in a technical discipline related to IT is preferred.
- 4 solid years of user support and administration.
- Successful completion (prior to hire) and maintenance of background security review.
Position Summary:
ARC seeks a highly organized and collaborative team player to join our Information Technology Division as a Senior Information Technology Specialist to provide full-cycle reactive and proactive IT technical support for ARC and its employees. The IT operation includes endpoints such as desktops, laptops and mobile devices, printers and conferencing peripherals. This position also assists in supporting network connectivity (including VPN), stand-alone software packages and a wide variety of IaaS, PaaS and SaaS systems, including MS 365 and Azure technologies. This position reports the Director, Information Technology.
Required Qualifications:
- Solid knowledge of technical support operations to include printers, desktops, laptops, servers, video conferencing, Exchange Online and SharePoint.
- Strong service orientation with superior time management and communication abilities.
- Strong understanding of the principles of…
Benefits
ARC offers a collaborative work environment and a competitive benefits package which includes health insurance, 401(k), paid time off, commuting subsidy, professional development, etc. This is not a federal position; however, if a federal employee is selected for this position and transfers without a break in service of more than three calendar days, he or she may be able to continue his or her retirement and life/health insurance benefits.
ARC offers a collaborative work environment and a competitive benefits package which includes health insurance, 401(k), paid time off, commuting subsidy, professional development, etc. This is not a federal position; however, if a federal employee is selected for this position and transfers without a break in service of more than three calendar days, he or she may be able to continue his or her retirement and life/health insurance benefits.
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How to Apply
