Professional Programs Coordinator

We are seeking a detail-oriented, self-motivated, and entrepreneurial-minded Professional Programs Coordinator to manage the planning, execution, and growth of our professional training programs. This remote, part-time contract role (24–28 hours per week) offers an opportunity to contribute to meaningful, global work supporting healthcare professionals and families.

Approximately 75% of your responsibilities will focus on our flagship Mindfulness-Based Childbirth and Parenting (MBCP) Teacher Training. The remaining 25% of your time will support shorter professional development courses, retreats, and workshops; alumni services (including mentoring and teacher certification); faculty coordination; marketing support; and other organizational needs.

Program Planning

• Collaborate with MBPF faculty and administrative teams to schedule programs and events.
• Follow and refine workflow processes to set up new programs and update current systems.
• Coordinate with the Director of Operations to ensure smooth program launch and delivery.
• Assist the CFO in establishing and managing annual program budgets.
• Co-create and support marketing strategies, including social media posts, website updates, advertising, and newsletters.
• Anticipate and coordinate accommodations for faculty and participants, including technical, linguistic, cultural, identity-related, or accessibility support.

Program Execution

• Manage the application and recruitment process for all professional training programs.
• Co-host information sessions, communicate with applicants, and monitor faculty readiness.
• Manage financial processes including payments, scholarships, and financial aid.
• Administer online learning environments: update resources, edit Wix pages, manage Ruzuku classrooms, set up Zoom sessions, and troubleshoot automation tools like Zapier.
• Collect and analyze post-course evaluations and track student certification progress.
• Support live classes by creating breakout rooms, monitoring attendance, answering technical questions, and uploading recordings.
• Respond to inquiries from prospective and current students, alumni, and the general public.
• Manage alumni services such as professional development events, retreats, mentoring, certification support, and a bi-monthly MBCP Teacher newsletter (via MailChimp).
• Attend and/or lead regular and ad-hoc meetings with operations, faculty, and the broader MBPF team.

Program Growth

Strategic Partnerships & Outreach

• Build and maintain relationships with universities, hospitals, and professional organizations to increase visibility and enrollment.
• Identify and pursue opportunities for accreditation or continuing education (CEU) credits.
• Facilitate collaborations with other mindfulness-based organizations and researchers.

Alumni Engagement & Community Building

• Develop and manage alumni engagement strategies (e.g., networking, peer mentoring, professional development).
• Coordinate referral programs to encourage alumni to bring in new participants.
• Explore the creation of an MBCP Alumni Advisory Council to guide future program development.

Marketing & Content Strategy

• Support the development of alumni testimonials, case studies, and success stories.
• Collaborate with faculty to create thought leadership content such as blog posts, guest articles, and conference presentations.
• Work with the communications team to optimize website content, email campaigns, and social media outreach.

Data-Driven Growth Strategies

• Monitor and evaluate key performance indicators (KPIs) related to enrollment, retention, and engagement.
• Use data insights to improve program accessibility and participant experience.
• Conduct competitor analysis to ensure innovation and continued relevance.

Diversification of Revenue Streams

• Explore alternative program formats (e.g., shorter intensives, hybrid offerings) and tiered pricing models.
• Research grants, sponsorships, and donor-funded scholarship opportunities.
• Identify potential corporate partnerships in maternity and healthcare sectors.

Qualifications and Background

We’re looking for someone with the following experience and attributes:

• Minimum 2 years of program management experience with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Self-directed and entrepreneurial, with the ability to work independently and collaboratively.
• Comfortable navigating a fast-paced environment with agility and creativity.
• Familiarity with healthcare, perinatal, or mental health sectors is preferred.
• Passion for supporting new families and contributing to intergenerational change.
• Commitment to diversity, equity, and inclusion (DEI), with an understanding of accessible program design.
• Experience using online learning platforms (e.g., Ruzuku, Moodle, Thinkific).
• Proficient in tools such as Google Workspace, Zoom, JotForm, Canva, Wix, MailChimp, Zapier.
• Skilled in online community management and virtual learning facilitation.
• Experience with outreach, recruitment, and enrollment for educational programs.
• Ability to design and implement marketing strategies, especially email and social media campaigns.
• Strong storytelling and content creation abilities to communicate program impact.
• Experience tracking and analyzing KPIs like enrollment, retention, and engagement.
• Comfort synthesizing qualitative and quantitative feedback from evaluations.
• Familiarity with basic data visualization (e.g., Google Sheets, Tableau).