Senior Director of Programs

Position Overview:

Embark on a transformative journey as a key leader at King Street Center, where you'll shape the future of our agency and make a lasting impact on countless lives. In this pivotal role, you'll be the driving force behind our programmatic excellence, weaving together innovation, compassion, and strategic vision to create positive change in our community. You will help turn our vision of every child and family thriving in an equitable community into action, helping us to ensure that King Street Center achieves its mission to empower youth to explore their talents and find their voice through learning, play, and opportunity.

An example of inspiration, you'll nurture the growth of our programs, cultivate a culture of continuous improvement, and empower our team to reach new heights. Your expertise will be the cornerstone of our success, ensuring that every initiative we undertake resonates with our mission and touches the hearts of those we serve.

This position is not just a job – it's an opportunity to leave an indelible mark on our organization and the families we support. You'll be the architect of progress, building bridges between our dedicated staff, the communities we cherish, and the visionary goals set forth by our Executive Director and Board of Directors.

King Street Center is one of the most racially diverse places to work in Vermont. We’ve worked hard over the last few years to reflect the identities of our youth in the adults who work with them. We are proud to have staff reflect youth of color. If you are a professional of color in Vermont, working at King Street means you will be the majority identity in our halls and will be able to see yourself in our youth and your co-workers.

If you're ready to turn passion into action and dreams into reality, this role offers you the opportunity to be a part of a brighter future for King Street Center and all those we touch.

Essential Duties & Responsibilities:

This position holds three primary buckets of responsibilities: Collaborate with the Senior Director of Operations and Executive Director and help set and guide the strategic vision and growth of the organization; oversee and supervise all programs and program directors to ensure we are enhancing programming and expanding offerings for youth; and oversee and execute program administration to ensure that the daily work is smooth and contributes to organizational excellence.

Organizational Leadership

• Serve as a thought partner to the Executive Director and Senior Director of Operations with an eye towards program expansion and enhancement.
• Turn strategic goals into actionable steps and guide the team to implement those steps.
• Partner with the Executive Director and Senior Director of Operations to implement, track, and evaluate strategic plan priorities and goals to ensure progress towards achieving the 5-year strategic plan.
• Provide new ideas to the Executive Director and Senior Director of Operations for how to improve and grow programs and lead execution of those ideas.
• Create and lead engaging staff days for all King Street Center staff to build organizational culture and staff competencies.
• Communicate on an ongoing basis with community partners; participate in community meetings as an agency representative.
• Interact with the Board of Directors, regularly attending board meetings, presenting to the Board, and staffing the Program Committee of the Board.

Program Oversight

• Initiate and set goals for programs based on the potential for growth and alignment with the organization’s strategic objectives.
• Supervise all King Street Center Program Directors and their programs, ensuring alignment with quality measures, compliance goals, growth targets, and strategic initiatives.
• Partner with Program Directors to identify goals for the school year and provide support and accountability to guide Program Directors reach their goals.
• Hold Program Directors and their teams accountable for achieving defined program outcomes.
• Provide mentorship and coaching to Program Directors to help them achieve defined outcomes and implement strategic initiatives.
• Provide an ongoing analysis of programs to determine how to make continuous improvements.
• Collaborate with the Program Directors to build out new programs in their respective departments.
• Create, implement, and evaluate enrollment strategies to maximize participation in each program.
• Build, implement, and maintain an equity lens into all programs.
• Oversee and support annual and long-term planning for programs from start to finish, including identifying processes, deadlines and milestones and holding people accountable to achieving goals.
• Participate, if needed, when a program is short staffed.

Program Administration

• Manage the daily administration of multiple and varied types of programs simultaneously, being able to problem solve and pivot in the moment to keep KSC operational.
• Oversee the coordination of meals and transportation, including supervision of the meals program coordinator.
• Plan proactively for openings on the team and partner with the HR Manager to develop effective recruiting strategies.
• Implement, monitor, and evaluate program development for continuous improvement and state licensing compliance.
• Participate in developing the annual budget and long-term budgets
• Regularly monitor and approve program budget expenses and collaborate with program directors to ensure programs are within budget
• Oversee daily administration needs of programming, including calendar development and staff training.
• Plan, lead, and participate in staff days, program meetings and leadership team meetings.
• Partner with the Senior Director of Operations to ensure safety plans, policies, and practices are up-to-date and reflect current best practices.
• Implement policies, systems, and procedures, including internal communications, that will improve day-to-day operations of programs.
• Participate in organization events.
• Support when needed on grant writing and development tasks.

Qualifications & Experience:

• Must possess a BA, BS and have one of the following:
  • at least twenty months direct work experience with school age children or
  • Vermont Afterschool Professional Credential or
  • Vermont Program Director Credential or
  • Vermont Teacher Licensure or
  • Master’s Degree in a youth-related field
• Minimum of 5 years experience in program administration and people management
• Must pass a criminal background check through the VT Child Care Development Division
• Must have a valid driver's license and pass a motor vehicle report
• Demonstrated knowledge of equity, especially racial equity, and how to implement equity principles into youth programming.
• Experience working with low-income communities and immigrant, refugee and BIPOC youth and families is required.

Required Competencies:

Business Insights

• Knowledge of a broad area of human services and education, with an emphasis on child development.
• Demonstrated knowledge of equity, especially racial equity, and how to implement equity principles into youth programming.
• Applying knowledge of our industry, our organization, and our community to advance the organization’s goals

Build Effective Teams

• Demonstrated success leading, coaching, and managing multiple people.
• Effective at building teams, communications & cross-collaboration.
• Building strong-identity teams that apply their diverse skills and perspectives to achieve a common goal.

Drives Vision and Purpose

• Demonstrated skill in taking organizational vision and implementing into an action plan.
• Articulates the vision in a way everyone can relate to
• Creates organization-wide energy and optimism for the future

Decision Quality

• Excellent analytical, decision-making, and problem-solving skills.
• Makes sound decisions, even in the absence of complete information.

Demonstrates Self-Awareness

• Strong emotional intelligence, judgment & discretion.
• Knows strengths, weaknesses, opportunities, and limits..

Relationships & Roles:

• Officially reports to the Executive Director.
• Supervises all Program Directors
• Serves on the senior leadership team.
• Works collaboratively with all staff.
• Serves as the program representative to the Board.
• Interacts with the community at large, other agencies, and Burlington schools.

Physical Requirements & Conditions of Work:

Position carried out primarily in a comfortable office setting. Regular local travel to offsite meetings required. Interaction with children and families who at times exhibit some instability in their behavior. Some potential for risks to physical safety and security of facility. Minimal heavy lifting and no strenuous activity required; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Employment Details:

Employment Type: Full-time, Salaried, 40 hours/week

Salary range: $75,000-82,000

Location: On-site position in Burlington, VT

Benefits:

• Health Insurance
• Vision Insurance
• Dental Insurance
• Healthy Living Allowance
• Paid Time Off
• Employee Assistance Program
• Retirement Benefit
• Parental Leave
• Disability Insurance
• Life Insurance

Apply Now:

Candidates should send the following to hr@kingstreetcenter.org with:

1. Resume
2. Cover letter that includes:
   • Description of your experience working with BIPOC youth from low income, refugee and/or immigrant communities
   • Description of any equity work you have done in addressing racial disparities
   • Why you would like to work at King Street Center
3. Three professional references

The above statements are intended to describe the general nature and level of work to be performed by the individual assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties as necessary.