Office Coordinator

About Tipping Point

Tipping Point finds, funds, and strengthens the most promising poverty-fighting solutions so one day everyone in the Bay Area can prosper. Since 2005, Tipping Point has invested over $440 million in community interventions, policy change, and new ideas. Last year, our grantees provided life-changing services in housing, early childhood, education, and employment to nearly 90,000 of our neighbors across the Bay Area. Visit www.tippingpoint.org to learn more.

Tipping Point’s core values are at the heart of everything we do and we look for individuals who share our commitments:

• We cultivate community because we know we are more powerful together.
• We practice gratitude.
• We hold ourselves accountable to achieving impact for and with the communities we serve.
• We relentlessly pursue equity because one’s background and identities should not predetermine one’s opportunities.

Position Overview

The Office Coordinator is a key member of a passionate and dedicated team working to change the landscape of poverty and philanthropic giving in the Bay Area. They are detail-oriented and a self-starter who excels at handling multiple responsibilities including maintaining supplies, handling correspondence, and managing logistics for organization-wide meetings. The Office Coordinator is responsible for maintaining smooth daily office operations and ensuring staff have the resources they need to work effectively. As the first point of contact for visitors, the Office Coordinator is an essential part of ensuring grantees, donors, volunteers and other guests have an optimal experience with Tipping Point.

The Office Coordinator reports directly to the Talent Operations Manager.

What will you do?

Reception Desk

• Answer incoming calls, screen and direct calls; take and relay messages to the appropriate Tipping Point team members.
• Greet and direct all visitors to the correct destination.
• Coordinate weekly desk coverage to ensure that designated staff are trained and scheduled to provide support during the lunch break.

Office Coordination

• Receive and sort mail and deliveries daily, and manage all incoming checks including endorsement, photocopying, and sorting.
• Manage the inventory for office and café supplies and equipment; coordinate regular office space/closet cleaning and regular upkeep cleanings to ensure space, supplies and equipment are well organized and neat.
• Ensure that the reception area, café, supply areas, and conference rooms are kept neat and tidy and consistent with our brand identity.
• Enter selected invoices into Salesforce and prepare monthly credit card reports into Expensify.
• Manage scheduling and logistics for organization-wide meetings, including All Hands, Lunch with Leaders, and Thank You for Being a Tipping Point Lunch.
• Support the onboarding of new employees by configuring office systems (including phone, copier, building access, etc.) and setting up desks with necessary equipment and supplies.
• Ensure the organization’s compliance with safety trainings.
• Assist guests using office spaces, ensuring their needs are met for logistics and catering

Office Facilities

• Serve as a liaison between Tipping Point and the on-site property manager and notify staff with building updates as needed.
• Ensure office equipment, including air purifiers, kitchen appliances, and other devices, are serviced and maintained on schedule.
• Support the Chief Operating Officer on office improvements, construction, and vendor management, serving as the main point of contact for contractors and vendors.
• Coordinate scheduling, access, and execution of vendor services, including cleaning, maintenance, and equipment repair.

Conference Room Support

• Help manage office systems (including phone, internet, email, copiers), liaising with external vendors to identify needs, monitor systems, and resolve issues as they arise.
• Help with meeting setup in conference rooms, including providing basic technology support and troubleshooting.
• Help with managing telecommunications systems (phone + Zoom rooms) including monitoring system performance to assure dependable and uninterrupted operation of equipment.

All other duties as assigned.

What qualifications are we looking for?

In addition to our core values, Tipping Point staff exhibit four core competencies: flexibility, exceptional communication skills, ability to work well on a team, and the ability to continuously problem solve in the face of challenges.

Additionally, the Office Coordinator must have:

• Administrative experience supporting an office environment in a small to medium-sized organization.
• Strong customer-service orientation and interpersonal skills
• Excellent organizational skills, attention to detail, and follow-through.
• Demonstrated track record of dependability and consistency.
• Ability to problem solve and address new challenges as they arise.
• Ability to handle sensitive information in a confidential manner.
• Willingness to pitch in and be a team player who also works well independently.
• Strong skills in Google (Gmail, Calendar) and Microsoft Office applications (Word, Excel, PowerPoint).
• Commitment to Tipping Point’s mission and values and ability to operate with the highest degree of integrity in representing the organization.

Nice To Haves:

• Experience with operating Zoom room system
• Experience supporting remote or hybrid work environments.

“Nice to have” really means just that; it’s entirely possible that you don’t have any of these and are still a great fit. It’s not expected that any single candidate would have expertise across all of these areas — we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

Salary + classification

Tipping Point is committed to paying competitive wages. In an effort to increase equity, because we know that salary negotiations tend to have an unfair bias, we do not participate in a salary negotiation process for any candidate. We will make our best offer, and it will be the same regardless of the candidate. The annual starting salary for the Office Coordinator role is $70,456. This is a non-exempt position as defined by state and federal law. Non-exempt employees paid on an hourly basis and are eligible for overtime pay.

Hybrid Work Environment

Tipping Point is committed to the safety of our staff and to facilitating connection and community with one another. While we were remote for almost two years, we are a highly in-person culture and have moved into a hybrid work environment. While managers have some discretion over the schedule, teams are generally expected to be in person Tuesday-Thursdays. All other days staff may choose to work in the office or remotely. However, for the Office Coordinator role, the duties are primarily in office and the expectation is to work at the office Monday - Friday. Please note that in a constantly changing environment, Tipping Point may adjust this arrangement as it sees the need to.