Program Compliance Coordinator

Job Description:

The Program Compliance Coordinator is a key member of the Program Compliance team, committed to ensuring BRC programs provide high-quality and safe client services in line with funder regulations and appropriate standards of care. This multifaceted role includes conducting clinical chart reviews and analyzing findings to support service provision. Additionally, the Program Compliance Coordinator serves as the training lead, delivering training on topics such as best practices, clinical documentation and clinical writing as necessary based on chart review findings and program trends to support case management and clinical staff. The position engages with the full spectrum of BRC’s programs with a focus on housing and treatment, which operate under various city, state, and federal regulations. The Program Compliance Coordinator reports to the Director of Program Compliance.

Responsibilities:

• Collaborate with senior management to develop and implement an agency-wide clinical compliance plan, including policies and procedures.
• Conduct clinical chart reviews for compliance with and evidence of meeting clinical regulations and established standards of care.
• Create trend analysis and dashboard reports for senior leadership based on chart review findings.
• Develop and maintain a program compliance training curriculum based on best practices, clinical chart review findings, trends, and relevant city, state, and federal laws and regulations.
• Work collaboratively with leadership across functional departments to help develop staff clinical and clinical writing skills.
• Work with program management across the agency on special projects and tasks.
• Embrace and embody the mission, core values, and goals of BRC, supporting efforts to improve diversity, equity, and inclusion.
• Perform other related duties and tasks as assigned.

Skills

• Excellent written and communication presentation skills.
• Ability to conduct training using multiple outlets (in-person, electronically).
• Excellent organizational, critical thinking, and training presentation skills, with a keen attention to detail, accuracy, and pacing.
• Superior computer literacy skills (e.g., Outlook 365, SharePoint) and the ability to learn new computer applications with ease. Knowledge of EHR systems; AWARDS database; Smartsheet is a plus.
• Strong commitment to improving equity and inclusion in all facets of work

Qualifications:

• Masters required (MSW, LMSW, LCSW preferred).
• 5+ years’ work experience in human services, behavioral health or related fields is required.
• Experience or exposure in the areas of program compliance, training , or quality assurance is strongly preferred.

Schedule:

• Monday to Friday, 9:00AM- 5:30PM
• Hybrid work schedule (3 days in office)

MAKE AN IMPACT

Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.

BENEFITS

BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:

1. Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
2. A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
3. Tuition assistance and many training opportunities for career development.
4. Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.