Senior Program Coordinator

The Senior Program Coordinator will be an integral member of the Belfer Center for Innovation & Social Impact, supporting the team in everything we do and how we work. Reporting to the Senior Director and working closely with the Belfer Center’s Executive Director, Senior Program Manager and 92NY team members across all departments, the Senior Program Coordinator will lead administration for the Belfer Center (managing expenses, scheduling, internal relationships, and systems) and provide programmatic support across all our initiatives.

We’re seeking someone who is passionate about the work we do, eager to grow their skills. We see this role as a strong fit for many backgrounds and types of work experience; we encourage applicants with a range of experience to apply and do not require non-profit, arts & culture, or social impact experience.

About The Belfer Center:

The Belfer Center for Innovation & Social Impact is 92NY’s social impact laboratory, building and scaling initiatives that address society’s most pressing challenges. We do this by incubating new initiatives that build on 92NY’s nearly 150 year history as a center for culture, connection, and enrichment.

The Belfer Center invests in the capacity of local change leaders, sustains their connection to one another, and scales the networks that emerge to unlock sustainable, positive change. Since our founding in 2013, we have launched 20 initiatives that have collectively activated 100+ million people to date. The Belfer Center has collaborated with 50+ organizations, corporations, and social impact investors, and our largest initiative, GivingTuesday, is now its own nonprofit that raises billions each year for organizations and individuals.

We are a small team (5 full-time team members), and the iterative, experimental nature of our work creates a start-up feel in our organization. We believe in testing, learning, evolving, and adapting — moving fast, while being deliberate in the choices we make about our work.

Who You Are

We find that there are a few elements that make a Belfer Center team member - and person in this role - successful:

• Entrepreneurial & Self-Starting: You are able to take ownership of a goal and marshal the resources you need in order to move the work forward. You have good judgment and are comfortable asking for clarification, resources, or partnership as needed. You are excellent in managing yourself and asking for help
• Adaptable: You are comfortable working in ambiguity, and with evolving and pivoting your focus as the work, project, or context requires
• Proactive Communicator: You have good instincts on what’s important in a given situation and prioritize speaking up to ensure alignment. You know how to structure your thinking and deliver communication clearly in both written and verbal form. You naturally pick up on the context at hand and connect your communication to what will be most effective to the listener, recipient, or group
• Detail oriented: You enjoy creating structure in your work and lean into creating “order out of chaos.” You prioritize accuracy and value “polish” in your work, you pay attention to names, addresses, grammar, and typos
• Systematic and drops no balls: You know how to spin many plates at once, field lots of tiny details, and have demonstrated your ability to create systems and workflows that help you be effective
• Humble: As a small team, we all wear many hats: there is no task too big or too small for you while also holding an awareness for what work is most important

Major Accountabilities

• Facilitate the day-to-day operations of the Belfer Center, including:
  • Independently managing Belfer Center email inboxes, replying promptly to inbound requests, escalating issues to the relevant team members where required
  • Managing the Belfer Center calendar, meeting scheduling and preparation with a diverse group of stakeholders, including other non-profits, foundations, and corporate partners, as well as internal 92NY leaders and departments. The Coordinator will facilitate seamless communication and coordination, proactively identifying issues and bringing them to the team’s attention
  • Managing in-person meetings and events, from working sessions to large convenings, working closely with 92NY team members to ensure smooth execution
  • In close coordination with the Belfer Center team and the 92NY finance team, manage financial payments, process and track invoices and reconcile expenses
• Support the Belfer Center’s programming, including research, materials and presentation development, writing, community management, and other programmatic support, as needed
• Contribute to the management of the Belfer Center’s internal systems, productivity tools and technology, optimizing how they’re used, and documenting procedures and protocols
• Coordinate the Belfer Center’s development systems and processes to support the Center’s long-term financial sustainability
• Assist in the management of the Belfer Center’s external marketing, including our website and social media presence
• May be assigned other tasks and duties reasonably related to their job responsibilities

Experience, Skills and Qualifications

• Bachelor’s Degree or equivalent work experience preferred
• 2-3 years of relevant work experience preferred, with demonstrated ability to manage multiple projects simultaneously and organize, prioritize, and execute responsibilities in the face of unexpected situations. We are open to applicants with meaningful part-time work experience or internships.
• Highly organized and detail oriented
• Proactive communicator with strong written and verbal communication skills
• Previous experience supporting fundraising or development preferred
• Previous experience designing and implementing operational systems preferred
• Technology savvy and proficiency in online work and productivity tools, including Microsoft Office and Google products, Monday.com, CRM systems like Hubspot, and other tools such as Typeform and Mailchimp
• Ability to work and thrive in a fast-paced, dynamic, collaborative work environment
• Commitment to social impact and innovation, and the mission and goals of 92NY

Work Hours and Environment

• Regular hours are Monday to Friday 9:00am to 6:00pm with a daily 1-hour unpaid meal break.
• Hybrid work environment, with 3+ days/week in the office.