Communications Coordinator

About Concern Worldwide

Concern Worldwide is a global humanitarian organization dedicated to ending extreme poverty, whatever it takes. Concern believes no human potential should go unfulfilled due conflict, climate change, economic instability, or extreme hunger, and acts on this belief every day to create a world where everyone has access to the opportunities needed to live a long, healthy, and creative life.

We believe in creating a culture of inclusion where everyone feels empowered to bring their full, authentic selves to the workplace. Building a diverse and inclusive team is an absolute necessity to deliver the solutions needed to achieve our core mission, because without promoting justice and equality, we cannot eliminate extreme poverty.

Concern Worldwide US (CUS) is an independent affiliate of Concern Worldwide, with offices in New York, Chicago and Los Angeles. CUS advances the Concern Worldwide mission through mobilizing financial and human resources, as well as influencing and activating networks in the US to elevate programs globally.

The Big Picture:

The Communications Coordinator, reporting to Communications Officer, is an exciting opportunity for a budding communications professional to join a passionate team of changemakers responsible for communicating Concern’s Worldwide’s complex mission of ending extreme poverty, whatever it takes in the United States. The Communications Coordinator is entrusted with supporting all aspects of our internal and external communications strategy.

What You’ll Do (including, but not limited to):

• Master Concern Worldwide’s voice and communications strategy and work collaboratively with the MarComms Team to research, write, edit, gather assets and information to present it in formats that are essential to engaging Concern’s audience and stakeholders.
• Help develop print and digital content across the lifespan of the process - plan, coordinate, research, write, edit, and share for leveraging across platforms including social media, website, email, events, and other modes of communication including graphics, reports, and presentations.
• Contribute to the management and growth of Concern Worldwide US’ social media channels, including drafting, creating content, scheduling/posting, and engaging on a daily basis, with a focus on balancing variety and volume in support of furthering overall strategies.
• In partnership with the Communications Officer, contribute to the planning and execution of communications materials for community fundraising and special events.
• Serve as a communications liaison for various organizational projects across teams as directed by the Communications Officer.
• Contribute to the development and growth of Concern Worldwide’s email program, including drafting, proofing and/or building emails, with a focus on furthering overall key messaging.
• Help develop Concern Worldwide US’ media database and media archives, including drafting press releases and researching journalists, channels, and opportunities for press placements.

Who You Are:

• Bachelor’s degree in communications, journalism, or related field. Relevant work experience will be considered.
• Experience creating engaging digital content, personally or professionally.
• Must possess exceptional writing skills and transform complex information into engaging and accurate content.
• Must be proficient in using Canva and Microsoft Office.
• Knowledge of the Adobe Suite, HTML/CSS is an asset.
• Ability to think strategically and identify ways to maximize the impact of our digital communications channels.
• Must be resourceful and take initiative even when given minimal direction.
• Experience communicating across multiple mediums that may include web, print, publication, data, social and video.
• Experience creating videos and graphics for a multitude of platforms and channels is an asset.
• Proficiency in all social media platforms, best practices and trends.
• Self-motivated team player capable of producing original ideas and collaborating across all organizational departments.
• Strong analytical, problem solving, time management, and organizational skills.
• International experience and/or interest in humanitarian work is a plus.
• Must be eligible to work in the US.
• Must be able to be in the NYC office at least 2x a week.