Food Pantry Operations Manager

The Mount Kisco Interfaith Food Pantry (MKIFP) provides in-person food distributions three times a week and home deliveries every other week. We are dedicated to nourishing our neighbors in need and envision a northern Westchester community where everyone has enough nutritious food and is empowered to thrive. Our staff and volunteers serve over 600-800 area households each week.

Position Summary:

The Operations Manager is a paid, part-time position to ensure the MKIFP maintains appropriate inventory to meet the needs of our weekly food distributions. This role encompasses inventory management, food ordering, receiving, and restocking, facilities management, expense management, volunteer collaboration, and reporting. The position collaborates closely with the Senior Director of Operations and Programming to ensure facilities and equipment support efficient operations.

Key Responsibilities:

• Inventory & Ordering:
  • Conduct weekly inventory of all food items and ensure accurate information is maintained in the inventory management system.
  • Coordinate with the Distribution and Guest Relations Manager to determine weekly food needs based on inventory, distribution expectations, and available storage space.
  • Coordinate with the Director of Volunteers and Programs to order non-food guest items (e.g., healthcare and household products).
  • Submit orders to vendors.
• Food Receiving & Restocking:
  • Coordinate and supervise all weekly inbound deliveries from vendors and food recovery partners.
  • Oversee restocking to ensure proper storage and availability for upcoming guest distributions.
  • Coordinate with the Program and Volunteer Director to receive and process inventory from community partners and local food drives.
• Facilities & Expense Management:
  • Ensure facilities and equipment are maintained for efficient execution of pantry activities.
  • Maintain office and warehouse supplies needed for core operations.
  • Ensure monthly expenditures align with MKIFP’s budget and coordinate with the Senior Director of Operations and Programs for optimal use of funds, including grants and special food credits.
• Volunteer Collaboration:
  • Work with the Program and Volunteer Director to ensure appropriate staffing of intake activities, including recruitment, training, and scheduling of volunteers.
• Reporting & Communication:
• Develop and maintain reporting systems to communicate critical performance metrics to internal and external stakeholders.
• Compliance & Safety:
  • Ensure compliance with food safety standards, handling guidelines, and regulatory requirements.
  • Maintain a clean, organized, and hazard-free environment for staff, volunteers, and clients.

Skills & Qualifications:

1. Experience & Skills
   • Proven experience in inventory management, logistics, or supply chain operations, with a strong focus on food logistics, including ordering, receiving, and inventory control.
   • Ability to lead and motivate small teams with strong organizational and dynamic problem-solving skills.
   • Excellent communication skills and the ability to collaborate respectfully with volunteers, staff, and community partners.
   • Ability to work independently and as part of a team in a fast-paced environment.
2. Technical Skills
   • Proficiency in spreadsheets, email, and inventory management software.
   • Proficiency in Google Drive and Microsoft Office Suite.
   • ServSafe Certification or willingness to become certified.
   • Bilingual in English and Spanish.
3. Personal Qualities
   • Passionate about hunger relief and nonprofit work.
   • Strong work ethic, self-starter, and reliable.
   • Ability to maintain composure under pressure.
   • Respect for the dignity and privacy of all guests.
4. Education & Requirements
   • Four-year college degree or equivalent experience preferred.
   • Must be legally eligible to work in the United States.
   • Must work in person at the MKIFP facilities.
   • Ability to lift 50 lbs.
   • The ability to work a flexible schedule, including early mornings, evenings, and occasional weekends, with varying hours based on program needs.
   • Must be legally eligible to work in the United States