Senior Operations Assistant

ABOUT THE ROLE

As a member of the Executive Office, the Operations Assistant provides administrative support to a number of teams across Founders Pledge, including the Chief Operations Officer (COO). They play a pivotal role in the smooth running of FP’s operations, enabling the COO & Chief of Staff to focus their efforts where most needed, giving our new starters a great onboarding experience, and also making our physical environment a welcoming space.

Responsibilities will include:

• Provide diary and administrative support to the Chief Operating Officer and Chief of Staff as a member of a high-performing Executive Office.
• Provide administrative support to other teams, ensuring smooth operations.
• Manage onboarding processes for new starters, creating a welcoming experience.
• Manage the London office space, including handling office supply inventory, mail and greeting visitors.
• Assist in planning team events and activities, including leading the logistical planning for the annual Global Offsite.
• Support the COO & Chief of Staff in delivering other projects and initiatives.
• Maintain organized records and documentation, both electronic and paper

ABOUT YOU

This role is perfect for someone with substantial experience in an administrative or operations support role, preferably in a fast-paced environment. With strong communication skills, a creative mindset, and a customer service orientation, you excel at coordinating tasks, diary management, and office logistics. Your proactive problem-solving abilities, adaptability and attention to detail contribute to a positive team atmosphere and an organized workspace. You should be able to navigate a new organization intuitively, requiring minimal guidance.

We’re also looking for someone with/who is:

• Proficient in Google Workspace (Docs, Sheets, Slides) and comfortable using various office software.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• A proactive approach to tasks, anticipating needs and taking initiative to improve processes.
• Excellent interpersonal skills, building relationships and fostering a positive work environment.
• Adaptable and flexible, willing to adjust to changing priorities and contribute to diverse projects.

Nice-to-have skills that might be helpful in the role:

• Experience with inventory management or office supplies procurement.
• Previous experience in event planning or coordinating team activities.
• An understanding of HR processes, particularly related to onboarding and offboarding.

WHY WORK WITH US?

You can find more about the benefits we offer here, but what makes us truly special is both our mission and our people. We’re a diverse team, from both charitable and commercial backgrounds, who believe that amazing things can happen when we tackle problems together. We offer a flat structure and an opportunity to help shape the future of philanthropy.

On top of this, we’ll bring the global team together once per year and individual teams will meet to work together once per year!

Due to the nature of the job, we ask applicants for this role to be based within commuting distance of London.

We are proud to be an equal opportunity employer and value diversity at Founders Pledge. We seek people with different strengths, experiences and backgrounds, who share our drive to understand and solve complex social challenges. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Finding solutions to the world’s most pressing problems requires different perspectives and unique ways of thinking and we are committed to building an inclusive and diverse workplace where everyone can do their best work.