Program Coordinator

Reports to

NAMI Glendale Operations Manager; NAMI Glendale Board of Managers

Location

Glendale and surrounding cities. Service area includes Burbank, Hollywood, Los Feliz, Echo Park, Lincoln Heights, Highland Park and Crescenta Valley. This job is hybrid, both virtual and in-person.

Hours

Full-time/ 40 hours per week. Hours are flexible and can require that you work on weekdays and weekends, in mornings, daytime and/or evenings, both remote & in-person.

Compensation

$47,840.00 - $52,000.00 / year

Benefits

• $50/month internet and phone stipend
• 40 hours sick time per calendar year
• 12 paid holidays per year
• 2 weeks paid vacation
• 403(b) retirement plan

Responsibilities

• Coordinate a range of NAMI mental health programming, including: 1) Support groups, classes and presentations for adult community members, in-person and virtually; 2) Programming for youth and young adults in-person at local middle schools, high schools, colleges and virtually; 3) Outreach initiatives with various partner organizations, such as tabling/ mental health awareness booth at community wellness events.
• Coordination will require fulfillment of multiple tasks such as: 1) Scheduling program leaders, students, volunteers and speakers, both virtually and in-person; 2) Providing logistics such as delivering printed materials; 3) Documenting and reporting markers of program success, such as tracking and reporting attendance and participant testimonials, both virtually and in-person.
• Help recruit current community members to volunteer and to train to become NAMI program leaders, supporting them according to established protocol and in coordination with trainers. On-board new volunteers, as needed, and schedule volunteer shifts, such as at tabling/ outreach events.
• Assist in promoting attendance, memberships and donations by presenting at in-person and virtual events, and contribute to developing marketing materials.
• Communicate clearly and coordinate with various stakeholders while remaining focused on achieving the successful completion of program deliverables as defined by the Board and the Operations Manager.
• Employ interpersonal skills to discern the needs and abilities of participants, volunteers, program leaders and all stakeholders. Be adept at navigating social interactions while representing the organization and communicating with professionalism.
• Be responsible for delivering on deadline, and report both project milestones and final outcomes of programs you lead. Employ excellent time management skills to create your own schedule, organize your calendar and prioritize your to-do list.

Skills required

• Expert use of communication and organizational tools, including MS Office, Google Workspace (Gmail, GoogleDocs, GoogleSheets, GoogleForms and GoogleCalendar).
• Experience coordinating group meetings, one-on-one meetings, and public events using videoconferencing software, Zoom and scheduling software, such as When2meet.

Desirable qualifications

• Community engagement within the service area of NAMI Glendale, including Glendale, Burbank, Eagle Rock, Hollywood, Echo Park, Lincoln Heights, El Sereno, Highland Park.
• Engagement with NAMI programs and/or NAMI Glendale membership.
• Language skills: Spanish, Armenian, Korean, Filipino to enable community engagement.
• Specialty assignments may relate to Community Engagement, Special Presentations, etc.

About NAMI Glendale

NAMI Glendale/ NAMI Greater Los Angeles County (GLAC) is a 501c3 non-profit organization. Over the past 40 years, NAMI Glendale has produced mental health programming, including classes, support groups and workshops led by people with lived experience. NAMI Glendale supports people and loved ones who are experiencing a mental health crisis in a uniquely personal and practical way. Our community-led programs offer confidentiality, acceptance and are free and accessible to all. For more information, visit www.namiglendale.org.

To Apply

For questions, email namiglendale@gmail.com. Applications will be accepted on a rolling basis until all positions have been filled. Interviews are ongoing, with the position officially starting in February or March 2025.

Submit your application using THIS FORM:

https://forms.gle/BXvp9LKFXYzCkkBg8

Proficiency in a language other than English is a plus, but not required. Ability to speak/ write in a language such as Spanish, Armenian, Korean, Filipino could enable community engagement.