Marketing and Communications Manager

Position: Marketing and Communications Manager

Supervisor: Director of Engagement and Program

Schedule: Full-Time

ABOUT US

Congregation Rodeph Sholom (CRS) is a large dynamic Reform synagogue at the heart of Manhattan’s Upper West Side and has a strong 180-year history. We are a community for all who enter our doors, and our members represent the vibrant diversity of New York’s Jewish landscape. Multi-generational families, millennials, interfaith families, lifelong New Yorkers, those new to the city, folks pursuing conversion and those exploring Judaism for the first time have all found a home at CRS.

ABOUT YOU

As the Marketing and Communications Manager, you will develop and execute strategies that amplify Congregation Rodeph Sholom’s mission. Reporting to the Director of Engagement and Program, this full-time role involves leading a marketing team and contributing directly to key communication initiatives, including content development, project oversight, and performance measurement

WORK SCHEDULE

Our team operates on a hybrid schedule, with flexibility to adapt to evolving duties. Core working hours are typically 9:00 AM to 5:00 PM from Monday through Friday (ending at 4:00 PM on Fridays). Work on evenings, weekends, Shabbat and holidays may occasionally be required.

RESPONSIBILITIES

• Editorial Calendar & Communications: Develop and oversee a strategic editorial calendar and lead multi-channel communications (digital, social, web, print, video, and more) to ensure consistent branding and timely promotion.
• Project & Vendor Management: Plan, lead, and execute marketing projects, including setting deliverables, managing timelines and budgets, coordinating with departments, and working with external vendors.
• Process Optimization & Change Management: Improve workflows, optimize resource use, and adapt to shifting priorities while maintaining high-quality outcomes.
• Content Development & Oversight: Lead and contribute to creating marketing content, including newsletters, emails, writing, editing, and design, ensuring alignment with communication goals.
• Performance Metrics & Reporting: Track and analyze key performance indicators to assess effectiveness of communications to inform strategies and drive improvements.
• Website Management & Enhancement: Oversee and contribute to all aspects of the synagogue’s websites, including updates, design improvements, and technical coordination.
• Team Leadership: Mentor and manage a full-time coordinator and part-time contractor, fostering a collaborative, high-performing team.
• Stakeholder Collaboration: Work closely with clergy, staff, and lay leaders to align marketing initiatives with the synagogue’s mission.
• Other Duties as Assigned: Support additional projects and initiatives that align with CRS’s mission.

QUALIFICATIONS

Experience & Leadership: 3-5 years in marketing/communications, preferably in the non-profit sector, with demonstrated success supervising at least one employee.

Organization & Collaboration: Strong ability to multitask, prioritize projects in a fast-paced environment, and work effectively with diverse teams and stakeholders.

Technical Skills: Proficiency in Microsoft 365, social media platforms (e.g., Facebook, Instagram, Twitter, TikTok), email marketing tools (Constant Contact), web platforms (WordPress, HTML/CSS), analytics tools (Google Analytics), Adobe Suite, video tools (Vimeo), event registration systems (SimpleTix), project management tools (e.g., Monday.com), and CRM systems (preferably Salesforce).

Communication & Design: Exceptional writing, editing, and verbal communication skills, with a keen eye for design and brand consistency.

Adaptability & Initiative: Self-motivated and adaptable, capable of working independently and collaboratively while maintaining high standards.

Benefits

• Generous paid time off (e.g., vacation, holidays, sick and personal days, and parental leave).
• Comprehensive medical, dental, and vision insurance, including HSA options.
• 403(b) retirement plan with up to a 7% matching contribution.
• Flexible Spending Accounts for commuter, dependent care, and medical expenses.
• Short-term disability, long-term disability, and life insurance.
• AFLAC plans.
• Gym membership subsidy.
• MAC Laptop with Adobe Creative Cloud license.
• Professional development.

VACCINATION POLICY

• All staff must be up-to-date on their vaccines, including booster shot. Proof of vaccination required at start of employment.

APPLICATION REQUIREMENTS

• Cover Letter: Please include a cover letter with your resume that demonstrates your relevant skills and experience, plus interest in this position.
• Work Samples: Candidates are asked to provide relevant work samples showcasing their skills and experience, including but not limited to:
• Writing samples (articles, press releases, marketing copy)
• Digital content examples (social media posts, web copy, email campaigns)

Equal Employment Opportunity Policy:

Congregation Rodeph Sholom does not unlawfully discriminate in employment opportunities or practices on the basis of one’s actual or perceived race; color; religion; sex/gender (including gender identity); creed; sexual orientation; marital status; pregnancy; ethnicity; national origin; ancestry; age; disability; alienage/citizenship status; arrest or conviction record (consistent with the provisions of New York State’s Corrections Law); partnership status; familial status; military service; status as a victim of domestic violence, stalking or sex offenses; veteran status; genetic pre-disposition or carrier status; or any other characteristic protected by applicable law. Employment decisions at CRS are made in a non-discriminatory manner and are based on qualifications, abilities, and merit. CRS also prohibits, and will not tolerate, any form of retaliation or reprisal against any employee who reasonably and in good faith complains of discrimination or harassment or provides information in connection with any such complaint.