Entry-Level Direct Service Position - Community Technician

You will assist in monitoring this residential program for individuals experiencing homelessness, with a focus on maintaining a safe environment. Be part of a team committed to engaging individuals in an approachable and empathetic manner while performing rounds and addressing the varied needs of individuals experiencing homelessness. You will manage conflict or challenging behaviors with self-awareness, emphasizing safety and building trust while understanding each person's unique experience. You will also be responsible for screening residents and visitors at the front door, and creating written documentation, including logbook entries, incident reports, and progress notes. Manage inventory for supplies, maintain fire safety drills and logs, and provide emergency first aid/CPR assistance/NARCAN when needed. Assist with inspections and audits. Escort clients and serve meals as required. Help maintain an orderly and clean facility. Related duties as assigned. This position is subject to mandatory overtime.

QUALIFICATIONS:

High School diploma or GED required

CPR Certification or the ability to obtain certification required.

NYC Fire Safety Guard Certification or the ability to obtain certification required.

NYC Fire Safety Coordinator Certification is preferred; employees must be willing to attempt to acquire certification.

Security guard license preferred; employees must be willing to attempt to acquire the license.

Food Handler Certificate preferred; employees must be willing to attempt to acquire certification.

TB clearance when required.

• Vaccination preferred but not required

HOURS:

Various morning, evening, and overnight shifts are available

MAKE AN IMPACT:

Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand-up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx, and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.

Experience working with individuals experiencing homelessness preferred; effectively communicating with others both in writing and orally; ability to maintain professional boundaries; basic computer literacy required. Bilingual abilities are a plus.