Senior Digital Navigator Curriculum Manager

Description

The National Digital Inclusion Alliance (NDIA) seeks an enthusiastic and qualified Senior Digital Navigator Curriculum Manager. This position will play a crucial role in enhancing the sustainability of the Digital Navigator field. The position will work closely to support training and curriculum for 13 designated community-based project sites within 11 states, managing digital skills curriculum innovation and creating and maintaining timelines across the 13 Sites. A strong candidate will possess the right combination of digital inclusion expertise, experience in curriculum design and development, and creative problem-solving skills. This position requires experience in program and project management, a comprehensive understanding of current digital navigation programs, and impeccable writing skills. In addition to submitting a resume, please ensure to include a cover letter and writing sample.

Please note that this position is dependent upon a federal grant with an end date of February 28, 2029.

About NDIA

National Digital Inclusion Alliance (NDIA) advances digital equity by supporting community programs and equipping policymakers to act. We represent and support more than 1,900 US organizations working for affordable broadband, access to devices, and digital skills training and support.

Since 2015, NDIA has led and built the digital equity community throughout the US, and in turn, created a growing movement. NDIA supports digital inclusion practitioners with networking and community building, platforms to establish and share best practices, guidebooks, and tools that establish standards for digital inclusion programming.

NDIA continues to expand the digital inclusion field and increase awareness of the digital divide, prioritizing communities and populations that have been most impacted, including Black people, Indigenous people, other people of color, low-income households, women, older adults, people with disabilities, and individuals living in rural communities.

Our team members share a commitment to NDIA’s nonprofit mission. We understand the impact our work has in communities around the country. We bring our skill sets, can-do attitudes, and a sense of teamwork to our everyday work of increasing access to and use of technology. NDIA team members are spread across the United States, and we all work from home. If what you read speaks to you, apply to become part of the NDIA team.

Duties & Responsibilities

• Collaborate with NDIA team members to update and expand the Digital Navigator Curriculum. Assess existing digital inclusion resources, identify gaps, recommend updates, and develop materials to enhance health, education, work, and social engagement and address advanced technical support needs.
• Lead a professional development project to train on teaching digital skills, customizing curriculum, and meeting client needs, including training modules for 13 community-based digital navigator sites.
• Manage a national working group of partners to develop training standards for digital navigators as part of the Digital Navigator National Council.
• Manage relationships with external partners, support subgrantees in creating strong peer support networks, and participate in cross-site curriculum project development and implementation.
• Conduct research and make recommendations for national credentialing or badging for digital navigators as a profession.
• Support project sites with training implementation and evaluation.
• Create and manage the Digital Navigator Resource Hub (a one-stop shop for all things digital navigator, such as guides, tools, job descriptions, data collection guidance, and tailored resources to address the meaningful use areas).
• Assist with Net Inclusion, NDIA’s annual digital equity conference, as needed.

Requirements

• 4 - 7 years of relevant work experience
• Experience with curriculum development related to digital skilling
• Experience with developing national standards and/or credentialing programming
• Excellent written and verbal communication skills
• Strong public speaking, presentation, and training skills
• Project management experience, including experience planning programs and projects from start to completion, delegating tasks, and setting deadlines and milestones.
• Excellent organizational skills and strong attention to detail.
• Expert self-starter who can work independently and collaboratively in a remote team environment
• An innovative mindset with great problem-solving abilities.
• Commitment to advancing diversity, equity, and inclusion in all aspects of work.
• Estimated 20% to 25% of travel. Travel includes a minimum of two weeks per year to NDIA’s annual team meeting and to our Net Inclusion conference.