Business Development Specialist

Title: Business Development Representative

Department: Revenue & Growth

Level: IC2

Location: Remote, DC or San Francisco preferred

Reports To: Director, New Business Development

Supervisory Role: No

FLSA Status: Exempt

Full Time/Part Time: Full time

Salary:

• Typical hiring range for high cost of living locations (DC/CA/NYC): $55,772 - $74,363
• Typical hiring range for all other locations: $47,407 - $63,209

Job Summary

The Business Development Representative researches, generates, and qualifies leads from external inquiries. The position engages with prospects and supports the Sales team through various administrative and follow-up activities. The Business Development Representative manages multiple tasks simultaneously using Salesforce, including identifying potential leads, entering them into the system, and updating contact information. In addition,

Essential Functions

• Responsible for systematically locating and researching business contact information to support the sales team by exploring online directories, leveraging social media, attending networking events, and using email verification tools.
• Promptly follows up on potential leads and schedules meetings for sales team as soon as a new lead reaches out. Generate a minimum of forty potential sales meetings opportunities per month.
• Collaborate with Director, New Business, and other internal/external stakeholders to develop sales campaign strategies.
• Provide service excellence to internal and/or external clients by responding quickly, appropriately, and accurately to communications. Facilitate answers; use appropriate language; provide regular updates to potential Partners when an answer is not immediately available.
• Under the guidance of the Director, New Business, build long term, value-based relationships with accounts, penetrating them for further business, and maximizing the revenue they generate. Monitor and manage the execution of services throughout the year.
• Understand deeply, and with accuracy, the products, programs, events, and services provided.
• Demonstrate an understanding of the unique needs of stakeholders through frequent, timely, and tailored communications. Foster a positive relationship between stakeholder and organizational brand.
• Maintains an awareness of key stakeholders, changes in points-of-contact, and activities/interactions with other Out & Equal staff. Research business and stay-up to date on business, economic, and regulatory news. Demonstrates an understanding of partner goals and needs.
• Collaborate with Director, New Business Development in securing new year-round partnerships with Fortune 500 and Fortune 1000 companies, as well as emerging growth companies, privately held organizations, and startups.

Salesforce Management

• Work with Salesforce administrators, IT, and Sr. Business Enablement Manager to support Salesforce management of new partner campaigns, reporting, and metrics.
• Manually enter new leads into Salesforce from various sources (e.g., website forms, emails, events).
• Conduct initial introductory calls to new leads, set reminders and create tasks for follow-up actions with leads.
• Regularly update the status of leads in Salesforce to reflect the current stage in the sales process.
• Generate and review reports on lead activity, conversion rates, and other key metrics.
• Identify and merge duplicate leads to maintain a clean database and accurate database.
• Create and manage campaigns, add, and import leads, develop campaign content, set up automation, track performance, and ensure effective follow-up and engagement with leads.
• Leverages opportunities from industry conferences to generate new business leads and support the sales team. Organizing collected information, following up with new contacts, and integrating leads into the sales pipeline.
• Collaborate closely with internal team members to implement systems and processes in the overall management of the new business development and the Partnership pipeline.
• Assist in the monitoring and management of in-bound leads across channels; qualify leads and assign to sales team.
• Assist with reporting to show weekly, monthly, quarterly, and yearly revenue for all Out & Equal products/programs/events, and individual giving.
• Attend national conferences, local networking events, and represent Out & Equal professionally to secure new partners for our events and programs.

Other Duties As Assigned

• Other duties as assigned include event support, professional development activities, assisting with ad hoc projects and initiatives, budget requests, procurement, budget requests, admin/operational work, etc. as needed.

Qualifications (Licenses, Certifications, Education Related Experience)

• Bachelor’s degree in business or related field; equivalent amount of relevant experience can be substituted for degree
• Minimum 2 years of relevant experience
• 1-2 Years experience in Salesforce

Preferred Knowledge, Skills, Abilities, and Other Characteristics (KSAOs):

• Demonstrated ability to successfully prioritize, manage, and execute multiple work streams with accuracy
• Effective communicator (internally and externally/collaborator across teams
• Lifelong learner who is comfortable with independent learning
• Interest in and commitment to using intersectional approaches to promote Out & Equal’s mission of workplace inclusion
• Detail-oriented and quality-focused
• Self-starter/ takes initiative,
• Positive attitude
• Handle rejection gracefully
• Agile; demonstrated adaptability by adjusting strategies to meet departmental needs and effectively navigating changes/willing to take on new challenges
• Proven ability to thrive in a fast-paced environment and efficiently manage urgent tasks as needed
• Experience with LGBTQ issues and communities
• Experience handling sensitive and confidential information
• Ability to work effectively both independently and as part of a team;
• Ability to produce results despite changing or ambiguous circumstances
• Thrives working with and supporting a diverse workforce
• Ability to think critically and problem solve

Physical Job Requirements

• This position requires the ability to remain in a stationary position (standing and/or seated) all of the time.

Travel Requirements

• This position requires overnight domestic travel less than 25% of the time.

Equal Opportunity Statement

Out & Equal is committed to a diverse, inclusive, and equitable workplace where all people belong and thrive. Out & Equal Workplace Advocates is an equal opportunity employer and does not discriminate based on any of the following: physical appearance, race, color, age, sex, sex characteristics, sexual orientation, gender identity, gender expression or gender characteristic, socioeconomic status, religion or religious creed, criminal history (except in circumstances relevant to a job), ancestry, genetic information or predisposing genetic characteristics, national origin, medical condition, physical or mental disability, AIDS/HIV status, political activities or affiliations, military service or veteran status, marital status, parental status, familial status or family responsibilities, family structure, pregnancy or pregnancy-related conditions, childbirth, reproductive health decision, domestic violence victim status, retaliation for opposing unlawful discriminatory practices, or any other classification protected by federal, state, and local laws and ordinances.

THE ABOVE CATEGORIES ARE MEANT TO CONVEY COMPLIANCE WITH THE FEDERAL, STATE, AND LOCAL EEO LAWS IN WHICH WE OPERATE AND NOT MEANT TO INCORPORATE EVERY TYPE OF POTENTIAL EMPLOYMENT DISCRIMINATION. WE STRONGLY ENCOURAGE LGBTQ+ CANDIDATES AND INDIVIDUALS FROM HISTORICALLY MARGINALIZED COMMUNITIES TO APPLY. REQUESTS FOR RELIGIOUS OR DISABILITY ACCOMMODATION SHOULD BE DIRECTED TO HR@OUTANDEQUAL.ORG.