Business Development Associate

Partially - Remote | Full-Time |Preferred location in Boston, MA or Philadelphia, PA

About Compass

Compass is an innovative, mission-driven organization that supports low-income families to save for their future and access greater economic opportunity. We believe in our clients and in their ability to achieve their goals and dreams. We operate high-quality financial coaching and savings programs and pursue opportunities to shape the national approach to poverty through practice and policy change. Compass is also an emerging leader in a national effort to leverage housing assistance as a platform for economic mobility. We are looking for people who want to be part of taking our programs and our impact to the next level. Our mission is to partner with low-income families to build assets as a pathway out of poverty. We focus on reaching families led by Black and/or Latinx women.To achieve our mission, we operate client-centered savings and financial coaching programs, deliver training and technical assistance to other practitioners, and shape policy solutions that dismantle barriers to asset building.

For more information, please visit our website, www.compassworkingcapital.org, or click here to learn more about our strategic plan.

About The Family Self-Sufficiency (FSS) Program

Congress created the FSS program in 1990 as an employment and savings program for families in federally subsidized housing. The program combines a powerful savings incentive with service delivery to support residents in reaching their goals. It is the nation’s largest asset-building program for families with low incomes. Since 2010, Compass has partnered with public housing agencies and other affordable housing providers to operate an asset-building model for the FSS program — the first nonprofit organization in the country to do so.

About the Job

Compass Working Capital seeks a detail-oriented and results-driven Business Development Associate to join our team. The Business Development Associate will play a crucial role in supporting Compass’s sales intelligence and prospecting efforts, ensuring a seamless pipeline for the Business Development Manager (BDM). This role involves competitor monitoring, client needs analysis, lead management, and the preparation of sales strategies to expand Compass’s impact.

All Compass staff embody the following core competencies:

• Ownership: Steps up and follows through to consistently deliver high-quality work.
• Diversity, Equity, and Inclusion: Champions the value of diversity and the creation of inclusive spaces.
• Growth Mindset: Embraces challenges and setbacks as the fuel for learning and development.
• Teamwork: Contributes actively and collaboratively with colleagues to achieve shared goals

Position within Organization

• Reports to: Business Development Manager
• Department: Business Development

Core Responsibilities

Sales Intelligence and Prospecting

• Monitor competitors and consolidate relevant insights to inform strategic decision-making.
• Track and analyze client needs to align Compass’s services with market demands.
• Analyze inbound marketing leads to determine potential alignment with Compass’s offerings.
• Develop and maintain a database of leads for sales prospecting, targeting strategic geographies and seasonal opportunities.

Lead Engagement

• Conduct initial outreach to qualified leads via cold calls and emails, generating interest in Compass within five minutes.
• Follow established scripts to highlight Compass’s FSS Link, Direct Services, and core values.
• Engage prospects with a technically sound approach to build credibility and interest.

Client Relationship Management

• Prepare detailed prospect profiles and scripts for the Business Development Manager to facilitate tailored outreach.
• Maintain and update client and prospect data within Salesforce.
• Assist in scheduling meetings and coordinating follow-ups to ensure efficient communication with leads.

Sales and Marketing Support

• Collaborate with the Business Development Manager to draft proposals, contracts, and related documentation.
• Support the marketing team by providing input for lead-nurturing campaigns.
• Track and update all proposals in Salesforce to ensure data accuracy and accessibility.

Data Management and Reporting

• Maintain up-to-date records in Salesforce for all client interactions and proposals.
• Regularly update the client database to reflect accurate information on ongoing engagements.

Qualifications and Skills

Required:

• Bachelor’s degree in Business, Marketing, or a related field.
• 2-4 years of experience in sales, business development, or client engagement.
• Strong communication and interpersonal skills, with the ability to build rapport quickly.
• Proficiency with CRM tools, preferably Salesforce, and familiarity with data management.
• Detail-oriented with excellent organizational and multitasking skills.

Preferred:

• Experience in nonprofit, housing, or financial services sectors.
• Familiarity with Compass’s mission of advancing economic mobility for low-income families.
• Analytical mindset, with the ability to interpret lead metrics and generate actionable insights.

This job description is not intended to provide a comprehensive listing of all duties or responsibilities. Job duties and responsibilities may change depending on the organization's needs.

Benefits

• The salary range for this role is $55,590-$64,839, commensurate with experience. We’ll promote your professional growth and development by providing access to a competitive salary and benefits package and additional employee benefits that include but are not limited to:
• Healthcare: medical, dental, vision: Compass covers up to 80% of employee premiums and 80% for dependents. There is no waiting period to enroll in health insurance.
• Retirement plan 401(k) & 3% match
• Parental Leave: Employees who have been employed for at least three (3) months are eligible to take up to 12 weeks of unpaid leave. *Employee must be with the organization for six (6) months to receive up to six (6) weeks of full pay from the organization.
• Life insurance & disability Insurance
• Paid time off: Employees receive up to 36 Wellness days and 8 holidays per calendar year, plus the final week of the calendar year off as an organizational wide holiday. All employees enjoy a two-hour early closure starting the Friday after Memorial Day through the week of Labor Day.
• Flexible Spending Account (FSA)
• Dependent Care Flexible Spending Account
• Professional development & certification
• Pre-tax commuter benefits
• Employee Assistance Program (EAP)
• Office closed the final week of calendar year
• Equipment: $200 one-time stipend for work from home expenses
• Internet Reimbursement: Up to $40 per month for personal internet expenses

Equal Opportunity Statement

Compass Working Capital is an Equal Opportunity Employer. We consider applications for all positions, without regard to age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, military status, or any other characteristic protected by applicable law.

Compass Working Capital is committed to ensuring individuals with disabilities receive the accommodations required for them to interview for a position on our team. Should you require accommodations, please contact hr@compassworkingcapital.org.

As a contractor of Philadelphia Housing Authority, Compass also provides hiring preference to Section 3 residents. Section 3 Residency is defined as being an authorized resident of Philadelphia Housing Authority or a “low-income resident” of the area where the HUD-assisted project is located.

For the purposes of Section 3, "low-income" is defined as 80% of the Area Median Income. To learn more information about Section 3 income eligibility, please refer to the Housing and Urban Development (HUD) Website.