Refugee Support Services Case Manager

This is an exciting opportunity for a service-oriented individual to join a growing nonprofit making a real impact on the lives of refugees in Union and Essex counties. If you’re passionate about supporting recently-arrived immigrant newcomers on their path to self-sufficiency, get in touch!

Responsibilities

• Provide case management services to RSS-eligible immigrant populations in

Union and Essex counties

• Collect required documents to screen for eligibility and enroll clients in RSS

program; complete intake and assessment of need within required time frames

set forth in RSS protocol

• Develop and implement methods for client outreach as well as receiving clients

from referring agencies

• Assess individual and family needs and provide case management to eliminate

barriers identified through the creation of a family self-sufficiency pla

individual employment plan

• Develop household budgets with clients upon program enrollment, after any

change in household circumstances, and at 6 and 12 months in the program

• Provide various forms of assistance to clients, including information and referral,

advocacy, translation/interpretation services, and access to public assistance

programs if eligible

• Ensure clients are enrolled in ELL and employability services to enhance job

placement potential and retention

• Connect clients to community resources to help address needs and benefit the

daily living

• Disseminate information about the program to various community groups to

ensure adequate client awareness of existing services

• Complete 6 and 12 month follow-up assessments with clients
• Maintain client records and keep case notes on each referral made
• Ensure timely data entry and reporting on a monthly and/or quarterly basis
• Maintain and add to an active list of resources in the community
• Respect and maintain client confidentiali
• Perform other relevant duties as assigned

Qualifications/Requirements

• Bachelor’s degree required. Master of Social Work degree desired
• Fluency in English and Spanish or Haitian Creole required
• 2+ years of experience in social work, counseling, or related field desired
• Experience assessing client needs and appropriate referrals; developing mutually

agreed-upon success plans

• Familiarity with NJ social service safety network, as well as supporting agencies

and organizations. Familiarity with services in Union and Essex counties a plus

• Excellent interpersonal and communication skills – oral and written
• Excellent organizational skills
• A demonstrated passion for social justice and commitment to working with

low-income communities and communities of color to advance equality

• Experience organizing and presenting workshops
• Ability to develop relationships and collaborate with representatives of major

agencies that provide client services and supports

• Valid NJ Driver’s license and use of own vehicle for self-transportation
• Must be able to make regular commute to office in Elizabeth, NJ
• Experience providing short-term counseling, crisis intervention, and safety

planning

• Experience working with immigrant communities and clients who have

experienced significant trauma

• Self-starter excited to be part of a small, nimble team that values collaboration