Advancement Operations & Data Specialist

About Appalachian Voices

Appalachian Voices is a nonprofit advocacy organization that brings people together to protect the land, air, and water of Central and Southern Appalachia and advance a just transition to a clean energy economy. We currently have over 40 staff members across the region, with offices located in Boone, NC; Charlottesville, VA; Norton, VA; and Knoxville, TN.

Commitment to Equity

Appalachian Voices is committed to diversity, equity, and inclusion both in our work and in our organizational structure. We seek applicants who share and exhibit these principles. As an equal opportunity employer, we are committed to employment practices that ensure employees and applicants for employment are provided with equal opportunities without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability, medical condition, veteran status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic information or any other factor that is not related to the position.

We understand people gain skills through a variety of professional, personal, educational, and volunteer experiences. We encourage candidates to review the position details and responsibilities listed. If you have the transferable skills necessary to fulfill many of the requirements of this role, we encourage you to apply. We may tailor the role to a talented or passionate candidate.

Position Details

Appalachian Voices seeks an Advancement Operations & Data Specialist to support the Advancement Program across our fundraising efforts. This position will play a critical role in supporting this function through data entry, tracking, and hygiene in the database of record, Salesforce. The Specialist should understand best practices in data management, be able to identify and adapt to shifting priorities, and be flexible and resourceful.

This position will work under the supervision of the Advancement Manager and in close coordination with the Advancement, Operations, and Communications Teams, to process gifts in a timely manner and assist with stewardship of donors through gift acknowledgements and annual mailings.

Location

This position may operate remotely from within the Appalachian region. Travel within the region is required.

Primary Roles & Responsibilities

Supporting the Advancement Program

• Oversee database maintenance, including but not limited to daily data entry, reporting, record keeping, and account and system audits.
• Work with operations staff to ensure that all gifts are properly recorded, deposited, and acknowledged in a timely fashion.
• Work closely with the Grants Writer and Coordinator to maintain the Advancement Team calendar and be a key contact for scheduling meetings, travel, and other logistics.
• Transcribe reports and/or notes during team and donor meetings as necessary.
• Work in concert with the Grants Writer & Coordinator to maintain a digital file cabinet of important documents.
• Lead set-up for donor meetings, site visits, and other fundraising events.
• Support the research of prospective donors.

Supporting the Individual Giving Program

• Implement fundraising strategies for membership and mid-level donors with support from Advancement Manager and Director of Individual Giving.
• Support the stewardship of members and mid-level donors (annual mailings, membership renewals, donor acknowledgement, member engagement).
• Assist with planning the Annual Membership meeting.

Working as a collaborative member of the broader Advancement, Communications, and Operations teams:

• Partner with Grants Writer & Coordinator in notetaking and records management, assisting in the capture of communications with program officers/grantmakers in Salesforce;
• Share responsibilities of planning, leading, and note-taking for Advancement Team meetings;
• Assist in the development of annual fundraising goals and projections;
• Maintain an accounting of Key Performance Indicators for the department’s individual giving program.

Skills & Qualifications

• 2+ years working in Salesforce
• Strong computer literacy skills including Microsoft Office programs and G Suite applications
• Strong communication skills and demonstrable reading comprehension, writing, editing, proofreading, and research competencies
• Candidate must work well within a team environment
• Commitment to environmental justice, social equity, and sustainable development goals.
• Previous experience in advancement data management, preferred.
• Experience managing or executing system-wide data integrity projects, preferred.

Compensation

This is a full-time, non-exempt position that is included in a union-represented collective bargaining unit; specific terms and conditions of employment are subject to a Collective Bargaining Agreement.

Appalachian Voices offers competitive compensation and benefits that include employer paid health care, vision, and dental policies with options to include family members at a reduced cost; short- and long-term disability plans; optional flexible spending accounts for health and dependent care; generous paid vacation and parental leave; flexible working hours; and an employer-matched retirement plan.

Salary is commensurate with experience; however, the expected salary range is between $50,000- $60,000; candidates seeking the higher end of this range should be able to demonstrate a very strong background, experience, or other factors. We are open to feedback from the market and would welcome the opportunity to connect with candidates who may be outside of the compensation band. Appalachian Voices is committed to equity in pay practices.