Advocacy Operations Assistant

The National Consumer Law Center (NCLC) is seeking an Advocacy Operations Assistant to join our experienced Operations team based at NCLC’s national headquarters in Boston, MA. The Advocacy Operations Assistant provides key administrative and research support to NCLC Consumer Law Advocates in their work related to federal and state consumer protections. This is a full time, hybrid position, working in the Boston Office a minimum of 3 days per week.

Founded in 1969, NCLC is a nonprofit, public interest advocacy organization that seeks to build economic security and family wealth for low-income and other economically disadvantaged Americans. NCLC is a leading source of legal and public policy expertise on consumer issues for lawyers, federal and state policymakers, consumer advocates, journalists, and front-line service providers. For more information, please see our website at www.nclc.org.

Key Responsibilities:

• Set up, organize and manage shared advocacy drive folders, files and repository records
• Optimize document workflow across all teams including Advocacy, Management, Finance, Communications and others
• Organize stakeholder meetings and maintain advocacy teams’ calendars
• Perform an array of research to support NCLC’s advocacy efforts
• Monitor activities at various public policy agencies as well as media platforms and updating advocates as needed
• Provide proofreading and formatting of external submissions like letters and comments
• Assist with document formatting and proof-reading including use of Google Suite, Adobe, and MS Office
• Create graphs, charts, infographics and PowerPoint presentations
• Assist with conferences, webinars and/or meetings logistics
• Support the implementation of new digital tools and program applications

Qualifications

• Bachelor’s degree strongly preferred; equivalent combination of education and experience considered
• At least one year of relevant work experience
• Excellent written and verbal communication skills
• Familiarity with legal and/or policy research
• Advanced experience and knowledge of Google Workspace and Adobe applications
• General experience with HTML and CMS
• Ability to create infographics and charts
• Reliable, accurate, self-motivated, detail-oriented with strong organizational skills
• Demonstrated ability to work simultaneously on multiple projects and manage tasks on deadline
• Ability, experience and willingness to quickly assume more complex projects
• Demonstrated commitment to working on behalf of disadvantaged individuals and communities.
• Ability to work independently and collaboratively.

For more information, visit https://www.nclc.org/get-involved/careers/

The National Consumer Law Center values diversity, and is an Equal Opportunity and Affirmative Action Employer. Employment decisions are made based on merit and without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability or veteran status, or to other non-work-related factors. People of color, veterans, people with disabilities, and/or people who identify as LGBTQ+ are strongly encouraged to apply.