Communications Associate

• Work closely with program teams to document and share program activities, success stories, and impact through written, visual, and video content.
• Develop and update the organization’s content resource library including participant testimonials, photography and videography that effectively communicate Amigos’ impact.
• Ensure brand consistency by managing the organization’s internal Communications Toolkit.
• Provide occasional graphic design support for promotional materials for the café, store and Amigos programs.
• Translation and editorial support as needed, including quarterly reports to the Board of Directors.

Fundraising

• Create and execute communications strategies to support fundraising campaigns, events, and appeals that inspire donor engagement and retention.
• Develop engaging and compelling visual and written donor-centered content through monthly updates, impact reports, newsletters and other communications materials as needed.
• Identify opportunities to amplify the organization’s voice through innovative storytelling approaches.
• Track individual donations, update databases and manage donation acknowledgements.
• Reconcile monthly fund development revenue records with the finance department.
• Assist in designing and editing fundraising proposals, grant reports, presentations, and other documents as needed.

Building & Office Support

• Provide tours and presentations to donors and visitors as needed.
• Oversee ‘visitor experience’ in the office and center (including wall displays, visitor sign-up and other aspects of visitor tours).
• Occasional support to café and store staff for promotion of visitor and group offerings (tours, visitor classes, etc.).
• Coordination with occasional volunteers and management of general inquiries.

SKILLS & QUALIFICATIONS:

• Commitment to the mission and vision of Amigos de Santa Cruz and the power of education to end the cycle of poverty in rural Guatemala.
• University degree in Communications, Marketing, Journalism or a related field.
• 2+ years of experience in communications, preferably in non-profits or social impact organizations with community-based programs.
• Ability to create engaging and dynamic photo and video content, experience in videography and photography desirable.
• Exceptional writing, editing, and storytelling skills in English and Spanish.
• Strong proficiency in social media management tools, email marketing platforms, Microsoft Office Suite, and graphic design software including InDesign, Photoshop and Canva.
• Experience in fundraising communications and donor engagement. Familiarity with donor relations software such as Constant Contact, Little Green Light, MailChimp, Stripe, etc. a plus.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Knowledge of indigenous cultures and community development. Experience living and working in Guatemala is a plus.