Bilingual Administrative Assistant (STAR Learning Center)

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational.

Purpose of Position: Star Learning Center seeks a committed, compassionate, and highly organized individual to join a close-knit and diverse community of staff, students, volunteer tutors and parents. The candidate should enjoy working closely with others and also work well independently. The Administrative Assistant will support the effective and efficient running of the program under the supervision of and with direction from the Program Director.

Schedule: Monday 11am-7pm, Tuesday & Wednesday 10:30am-6:30pm, Thursday & Friday 10am-6pm

Salary Range: $37,687.53- $47,109.41

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Roles, Responsibilities, and Essential Duties Data

• Data entry and organization: create spreadsheets and maintain program data (digital and physical)
• Ensure students’ and tutors’ attendance: buzz people in, take attendance, and reach out to anyone missing
• Prepare invoices and fiscal reports: take and track student payments, make program purchases, track budget expenses, and code and submit invoices on Intacct
• Work with other staff to collect student report cards throughout the year
• Prepare and proofread program communications in both English and Spanish including emails, recommendation and referral letters, and flyers
• Manage inventory of all office supplies and program supplies
• Assume primary responsibility for use and maintenance of all office technology including telephone systems, computers, and printers; report and follow-up on any needed repairs.
• Provide training to tutors, students and parents on Zoom features and troubleshoot during online tutoring sessions
• Update Star’s online portal on the Goddard Riverside website
• Carry out all general office tasks including photocopying documents, answering phones and responding to general inquiries for program information, and organizing supplies (sharpen pencils, etc.)

Qualifications/Educational Requirements

• High School Diploma required; BA or some college preferred

Skills, Knowledge and Abilities

• Excellent time management skills and ability to multi-task and prioritize work
• Excellent verbal and written communication skills
• Excellent attention to detail
• Must be fluent in written and spoken Spanish
• Ability to learn and proficiently use online platforms, websites and apps including social media

Computer Skills Needed

• Highly proficient in Microsoft Office and Google Suite applications
• Experience with WordPress preferred
• Knowledge of Intacct a plus
• Proficiency with scheduling and calendaring apps a plus

Physical Requirements

• Ability to lift boxes

Work Environment

• Office and tutoring center (Work from home 2 days a week through at least May 2025)

How to Apply:

• Candidates MUST submit a cover letter along with their resume and completed application.

Employee Benefits:

• Medical/Dental/Vision
• Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts
• 403B Thrift Retirement Plan
• 12 Annual Sick Days
• 12 Agency Holidays
• 20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment
• Total of more than 6 weeks (a month and half) of paid time off

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.