Program Coordinator HomeFirst Downpayment and Closing Cost Assistance Program

Position Summary:

The Part-Time Program Coordinator will support day-to-day operations of the HomeFirst Down Payment Assistance Program. This role focuses on guiding clients through the application process, ensuring documentation is complete and compliant, and coordinating with internal and external partners. The ideal candidate is detail-oriented, people-focused, and passionate about expanding access to homeownership.

This role is offered on a 20-hour per week basis.

Key Responsibilities:

• Assist prospective clients with eligibility screening and application completion.
• Review supporting documentation for accuracy and compliance with program guidelines.
• Maintain clear and timely communication with clients, lenders, housing counselors, and city agency partners (e.g., HPD).
• Ensure data entry and documentation tracking are current in client databases and reporting tools.
• Support outreach events, virtual or in-person workshops, and information sessions on an as-needed basis.
• Generate reports on application status, and funding disbursement activity.
• Provide administrative support to ensure smooth program operations.

Qualifications

• Associate or bachelor’s degree in a related field preferred; relevant experience will be considered.
• 1–2 years of experience in housing counseling, case management, or program coordination.
• Familiarity with affordable housing programs, homebuying processes, or financial assistance programs.
• Strong communication and organizational skills.
• Comfortable working independently and as part of a team.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and data entry tools.
• Bilingual (English/Spanish) a plus.
• Collaborate with partners to develop innovative solutions to improve insurance access and community resilience.