Manager of Finance, Human Resources, and Administration

Lawyers for Civil Rights (LCR) fights discrimination and fosters equity through creative and courageous legal advocacy, education, and economic empowerment. With law firms and community allies, we provide free, life-changing legal support to individuals, families, and small businesses.

The vibe at LCR is bold, courageous, creative, and relentless. We are a rapid-response team that quickly mobilizes to tackle pressing problems, ensuring that those in need receive immediate and impactful legal assistance. We also believe in the power of partnership, working with organizations that share our commitment to justice. Embracing our unique approach, we are passionate about empowering individuals and communities through the law. The Manager of Finance, Human Resources, and Administration is responsible for overseeing and optimizing the financial and administrative functions of a non-profit organization with 12 full-time employees.

Reporting to the Executive Director, this position is a multifaceted role responsible for overseeing and managing financial processes, human resources, benefits administration, and office operations. This position is full-time and will require flexibility to work evenings as needed. We currently employ a hybrid work environment, with staff coming into our office in downtown Boston at least once a week for staff meetings on Mondays.

SUMMARY OF KEY RESPONSIBILITIES (% of time spent)

Financial Management (40%)

• Bookkeeping: Responsible for all bookkeeping and accounting functions, including QuickBooks.
• Billing and Accounts Management: Oversee accounts receivable and payable, including reimbursements and collections.
• Tracking: Track and report on expenses and revenue.
• Fundraising and Grant Support: Provide support to the Executive Director and Management Team as needed for fundraising efforts, including grant management.
• Financial Reporting: Generate monthly financial reports tracking actuals to budget, measuring progress on fundraising goals, and forecasting opportunities or challenges.
• Annual Audit Coordination: Work with LCR's independent third-party auditors to organize and manage the annual audit.
• Regulatory and Financial Reporting: Ensure annual timely preparation of IRS Form 990, MA PC Form, and Audited Financial Statements.
• Board Support: Support the Executive Director in convening the Board of Directors' Financial Committee for quarterly meetings.

Human Resources (15%)

• Human Resources Administration: Provide comprehensive HR administration and support.
• Staff, Intern and Volunteer Onboarding: Manage onboarding and offboarding processes aligned with LCR’s protocols and practices.
• Staff Development: Support the Management Team to schedule mid-year and annual performance evaluations. Provide HR support and intervention as needed.
• Training Development: Support the Management Team in creating a training calendar for LCR staff, interns, volunteers, and Board Members. In collaboration with the Management Team, create and update relevant suite of training materials. Schedule regular training sessions.
• Lunch and Learn Sessions: In partnership with the management team, create a calendar of monthly lunch-and-learn sessions to enhance skills-building and skills development for LCR staff.
• Compliance with Best Practices: Ensure compliance with management best practices, including organizing annual staff retreats with LCR's strategic planning consultant.
• Pro Bono and Volunteer Tracking: Track pro bono hours and volunteer engagement.

Benefits Administration (15%)

• Benefits Administration: Manage LCR’s comprehensive employee benefits, including health, dental, and vision insurance policies. Manage subscriber changes.
• Benefits Negotiation: Negotiate annual contract renewals for health, dental, and vision insurance based on staff need and coverage assessments.
• Benefits Management: Manage LCR’s benefits administrator for health-related reimbursements, including adjusting the plan based on organizational need, leading the annual renewal process, and conducting the annual testing.
• 401K Plan: Oversee LCR’s 401K plan, including the timely addition of staff, administering annual testing, and managing employer contributions.

Operations Management (10%)

• Managing Office Operations: Ensure smooth day-to-day office operations, particularly during LCR’s upcoming expansion into new office space that will house the organization’s law practice and a small business incubator (known as BizGrow Central).
• Vendors: Lead vendor management, contracts, and agreements, including liaising with vendors and contractors such as office supplies, security consultants, website developer, utilities, and printers.

Learning & Progress (10%)

• Data and Analytics: Help the Management Team to manage data and analytics.
• Program Efficiency and Success: Help the Management Team to compile data on the success and efficiency of LCR programs and initiatives, including litigation and small businesses (BizGrow).
• Data Collection: Design surveys and other data-collection efforts and strategies to measure success and impact through quantitative and qualitative methods. Generate reports for a wide-range of audiences (Staff, Board, and funders) on program statistics.
• Docket Tracking: Work with LCR staff to create systems to ensure efficient tracking accomplishments and deliverables for LCR’s programmatic work.
• Strategic Plan: Work with LCR staff to create systems to ensure efficient tracking of accomplishments and deliverables for LCR's strategic plan.

Risk Management and Miscellaneous (10%)

• Client Conflicts Database: Help the Management Team to evaluate organizational needs. Help identify and manage best-in-class client database.
• Attorney Hour Tracking: Help the Management Team to evaluate organizational needs and manage best-in-class tracking system for attorney hours.
• Board Conflict Disclosure: Ensure annual disclosure and documentation of Board conflicts as they arise.
• Board Meetings: In partnership with Management Team, schedule quarterly Board meetings and quarterly Board committee meetings. Help ensure creation of meeting agendas and minutes.
• Other Duties: Perform other duties as assigned.

PERFORMANCE BENCHMARKS

• SUCCESSFULLY MANAGING FINANCIAL OPERATIONS:

Your ability to develop and maintain effective financial strategies, manage budgets, and oversee financial reporting will ensure continued success and growth in this role. We will also assess how you apply technical financial knowledge, analyze fiscal challenges, and calculate risks to achieve strong financial outcomes.

• SUCCESSFULLY MANAGING HR OPERATIONS:

Your ability to develop and maintain effective HR strategies and employee relations will ensure continued success and growth in this role. We will also assess how you apply technical HR knowledge and resolve workforce challenges to achieve strong and equitable outcomes.

• SUCCESSFULLY CREATING AND IMPLEMENTING SYSTEMS AND PROTOCOLS

Your ability to create and implement systems for internal operations will ensure continued success and growth in this role. Your contribution in these areas is essential to strengthening our overall impact and operations.

QUALIFICATIONS

The ideal candidate will be a seasoned operations leader with deep experience in non-profit management, financial strategy, and human resources.

Applicants must be extremely hard-working, highly self-motivated, well organized, community-oriented, creative, analytical, and passionate about civil rights, racial justice, and social change.

Applicants must also be fully committed to measuring their effectiveness and impact on a quarterly basis.

A bachelor's degree would be beneficial, but we place equal importance on work experience.

Applicants must have:

• 10+ years of experience in non-profit operations and financial management.
• Solid background in financial strategy and management, including budgeting, forecasting, and strategic financial planning.
• Significant experience in human resources management.
• Demonstrated ability to lead and develop diverse teams in a collaborative and inclusive manner.
• Strategic thinker with a track record of driving organizational change and innovation.
• Solid communication and interpersonal skills, with the ability to engage effectively with LCR staff, Board Members, and external stakeholders.
• Tech-savvy, with a solid understanding of IT infrastructure.
• Ability to work productively and efficiently with minimal supervision.
• Ability to align operational practices with LCR’s mission and values.
• Outstanding interpersonal, organizational, and leadership skills.
• Demonstrated commitment to racial justice and civil rights.
• Sense of humor and self-awareness.

Don’t meet every single requirement? If you are excited about this role, but your past experience doesn’t align perfectly, we still encourage you to apply! You may be the right candidate for this or other roles at our organization.