Alumni Engagement Manager, Corps to Career

BACKGROUND: The California Volunteers Fund (CV Fund) exists to support the priorities and activities of California Volunteers, a department of the Office of the Governor of California. The CV Fund is an independent, nonprofit and registered public charity which serves as a bridge for public private partnerships that support engaging all Californians to come together to revitalize local communities across the state through service and civic engagement. California Volunteers oversees a number of important California Service Corps programs including #CaliforniansForAll College Corps, the California Climate Action Corps (CCAC), the Youth Service Corps, and AmeriCorps California.

OUR GOAL: Corps to Career (C2C) was created with a goal to provide California Service Corps members and alumni post-fellowship access to the next step on their career journey in a career pathway of their choice with opportunities for upward mobility. Our initial focus has been #CaliforniansForAll College Corps–specifically LA-based Fellows and alumni from CSU Dominguez Hills, CSU Los Angeles, CSU Long Beach, Cal Poly Pomona, and UCLA–and CCAC Fellows. This year we expanded to all community colleges in LA and Youth Service Corps in the Mayor’s offices of LA and Long Beach. Our ultimate vision is to build a model that will expand to support California Service Corps alumni transition from Corps to Career across California, serving as a potential model for the nation. Together, we will create more equitable workforce opportunities for those who are traditionally underserved, build a workforce pipeline that represents California, and tackle our state's most pressing challenges, while mobilizing all Californians to serve their communities. Visit our website to learn more about Corps to Career.

ROLE DESCRIPTION: We are seeking a highly motivated individual to join our team as the Corps to Career Alumni Engagement Manager. In this position, you will play a critical role in supporting CA Service Corps alumni to secure their first career placement post-fellowship and increase the number of alumni with confirmed full-time placement in a job, fellowship, or continuing education opportunity. This role will require flexibility as Corps to Career is currently in its pilot phase and may evolve to include additional duties or shifting priorities.

The role is focused on enhancing our current alumni engagement efforts to support Corps to Career in meeting our placement goals and other related benchmarks. This role is primarily focused on transitioning members from Corps to Career and critical to our goal of supporting our alumni transition into a career pathway, and ultimately secure and track a post-service career placement, while being able to share the impact of Corps to Career on alumni. We are looking for someone strong in implementation and execution to increase alumni participation in strategic events, connect alumni with employer partners, implement strategic communication to ensure effectiveness and engagement in alumni-related events, and strengthen alumni access to critical opportunities and resources.

This position reports directly to the Corps to Career Program Director with a high degree of collaboration with the Chief Operating Officer and the Director of Workforce. This role will also interact with the CV Fund’s CEO, as well as other members of the CV Fund and CV Team. This role is expected to work both independently and collaboratively with a team of key internal and external stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Alumni Engagement (25%):
   1. Develop relationships and proactively engage alumni, primarily Corps to Career (C2C) alumni in LA. Secondarily, engage non-C2C alumni in Los Angeles and C2C alumni state-wide. This may include management of a group of “C2C Alumni Ambassadors” and/or an alumni advisor network.
   2. Conduct strategic communications to identify and share resources with alumni, and to ensure effective alumni and employer participation at events.
   3. Manage alumni outreach and engagement (surveys, data analysis, point of contact, recognition, incentives, etc.) primarily at events, with a focus on C2C events, placement, and/or completing critical requirements.
2. Data - Career Tracking and Testimonial Gathering (25%):
   1. Oversee the Alumni Career Placement Dashboard: Work in partnership with the Director of Workforce Programs to own and update progress of Alumni towards placement and full-time job goals.
   2. Gather Testimonials: Find alumni who benefited from our C2C Corps Program: Training workshops, networking, employer partners, and/or other engagements
3. Career Placement (25%):
   1. Support proactive alumni to secure placements, including potential concierge service to navigate the system, be connected to the right person for alumni support in securing a placement, and utilize best practices to meet Corps to Career placement goals.
   2. Support less responsive alumni on follow-through: Work in partnership with staff, employer partners and program leads to ensure commitments are fulfilled to maintain partnerships benefiting C2C alumni.
4. Program Quality and Career Access for Alumni (10-15%):
   1. Provide feedback to the Program team to improve quality of the Corps to Career program, which may include conducting alumni focus groups, outreach, and analysis of informal data and survey feedback.
   2. Provide increased career access, resources and opportunities to alumni above and beyond our LA C2C target population.
5. Other areas may include (10-15%):
   1. Developing, supporting and implementing key elements of the overall CA Service Corps alumni strategy, providing input to inform the capacity and strategies necessary to increase efficacy and access.
   2. Supporting with all hands events (i.e. career fairs, CV/CV Fund events), project management and coordination of projects as needed.
   3. Responding to inquiries and/or providing data, testimonials, and/or examples of our impact to CV, CV Fund, donors, and/or other external partners.
   4. Attending organization-wide retreats and/or professional development conferences.
   5. Other items TBD based on capacity, priorities and the needs of the organization or leadership.

QUALIFICATIONS

The CV Fund is looking for an energetic candidate who shares our passion for civic engagement in California. We are a small team of dedicated individuals committed to advancing this work across the state in support of CV. The ideal candidate will need to be able to work across government, private sectors and diverse stakeholders. Other qualities we look for include:

• Deep commitment to equity and closing equity gaps
• Goal-oriented, data-driven, and results-driven mindset with a track record of success; history of achieving outcomes and meeting goals
• Strategic thinker capable of organizing and prioritizing information
• Constant Learner: capable of balancing a learning orientation with achieving results
• Adaptable, flexible; ability to adapt in a fast paced environment and prioritize workload and shift priorities quickly among changing tasks or priorities to accomplish goals. A multi-tasker who can efficiently do many things well (vs. being an expert in one).

Skills and Experience we are also looking for include:

• B.A., or equivalent combination of education, training, and experience
• Outstanding levels of professionalism, project management, attention to detail, organizational skills, oral and written communication, and interpersonal skills
• Lead through influence (even without positional authority) to invest, engage, and motivate people to take action
• Strong case management and relationship management skills, such as communicating with empathy, advocating, and time management, documentation, and problem-solving to address barriers and challenges
• Strong data analysis skills (experience in salesforce and excel preferred)

We are especially looking for candidates with an ability to:

• Work in a political environment, act with discretion, and recognize and respond diplomatically to complex and sensitive challenges
• Achieve outcomes while building strong relationships across lines of difference
• Manage, coordinate, schedule and facilitate small and large group meetings, as well as events, such career panels, networking events and training sessions
• Utilize and strengthen digital program platforms, websites, and/or social media platforms

The following are preferred, by not required qualifications:

• Strong preference for candidates who reflect the diversity of Los Angeles (LA) and the communities we aim to serve
• Other Preferred, but not required qualities include:
  • Living in, connected to, and knowledgeable about LA policy landscape
  • 2-4 years of work experience
  • Having served in a CA Service Corps Program
  • Experience in workforce development, working with other stakeholders, such as Service members/students and/or employers

This is a remote position that will require travel to Los Angeles where CA Service Corps members and Corps to Career partners are based. Interested applicants should send a resume and cover letter to Information@CaliforniaVolunteersFund.org.

Please Include “Alumni Engagement Manager” in the subject line and indicate if you are or have previously served as a CA Service Corps member. Applications will be reviewed on a rolling basis.

EXPECTED COMPENSATION: $69,000-74,000 annual salary commensurate with prior experience and benefits

PRIORITY DEADLINE: January 24, 2025

Equal Employment Opportunity

California Volunteers Fund provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual orientation, or non-disqualifying physical or mental handicap or disability.

Americans with Disabilities Act

Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.