ONG (Setor Social)

Operations & Outreach Automation Specialist (Contract Role, High-Impact)

Virtual, O trabalho pode ser executado em qualquer lugar do mundo
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  • Detalhes

    Tipo de Emprego:Freelance (PJ)
    Data de Início:7 de abril de 2025
    Data de término:25 de agosto de 2025
    Prazo para Inscrições:30 de março de 2025
    Remuneração:USD $2.000 / month
    See the "Milestones and Deliverables Payouts" in description.

    Descrição

    Operations & Outreach Automation Specialist (Contract Role, High-Impact)

    Linens N Love is growing fast, and we need a highly proactive, results-driven Operations & Outreach Automation Specialist to build, automate, and optimize hotel-to-shelter donation matching, email outreach, and retention workflows.

    This is a high-ownership contract role focused on automation, outreach scaling, and impact-driven process optimization—not just operations oversight.

    We’re looking for someone who takes ownership, continuously refines workflows, and scales outreach without increasing manual work. If you love building scalable outreach & logistics flows, optimizing Make.com campaigns, and turning data into actionable insights, this is for you.

    What You’ll Own (Key Responsibilities)

    Automate the Outreach & Registration Process

    • Build automated email & CRM outreach campaigns targeting hotels and shelters.
    • Set up Make.com workflows for outbound hotel engagement & shelter registrations.
    • Automate follow-up sequences for interested but unregistered organizations.
    • Ensure every outreach action is tracked & logged in our CRM (Google Sheets/Airtable).

    Build & Scale the Hotel & Shelter Database

    • Implement data collection & enrichment workflows to continuously grow our network.
    • Automate qualification & sorting of high-potential hotels & shelters for outreach teams.
    • Optimize outreach based on conversion rates—if something isn’t working, tweak it and improve it.
    • Proactively reduce redundant tasks via automation.

    Hotel-to-Shelter Donation Matching Automation

    Create a no-code, simple automated matching process (using tools like Make.com or Softr) that:

    • Notifies shelters when hotels in their area have linens available.
    • Automates donation scheduling and confirmation between hotels & shelters.
    • Ensures we’re capturing successful donation transactions & fulfillment data.

    Data Tracking & Performance Monitoring

    • Develop dashboards & reports that track:
      • Shelter & hotel onboarding/conversion rates
      • Total donations facilitated & pickup success rates
      • Engagement trends & opportunities for improvement
    • Adjust automations & messaging based on real-time engagement data.

    Automate Retention & Engagement Campaigns

    • Ensure shelters stay engaged with automated updates, reminders, and impact stories.
    • Build feedback loops where hotels & shelters can share experiences, photos, and testimonials.
    • Implement long-term engagement automation to sustain network growth without manual intervention.

    Milestones & Deliverable Payouts

    (You’re compensated for directly improving our nonprofit’s operations & revenue.)

    1️⃣ Outreach Automation Live$100

    Make.com workflows fully set up: email sequences, follow-ups, shelter registration automation, hotel donation logging system.

    2️⃣ Database Growth: 50 Active Hotels & Shelters$200

    At least 50 organizations onboarded (mix of hotels & shelters), confirmed via email sign-ups or CRM logs.

    3️⃣ First 100 Successful Donations Facilitated$1,200

    → Verified by:

    • Shelters submitting photos & rich media videos + an interview, OR
    • Shelters donating money and closing a transaction.

    4️⃣ Engagement Retention at 70%+ for 3 Months$400

    Tracked via CRM logs & repeat pickups within 3 months of onboarding.

    5️⃣ Automated Retention & Feedback Loops Active$100

    → System automatically gathers shelter testimonials, photos, and impact stories for long-term engagement.

    What We Expect from You

    🚀 Impact & Results-Driven Mindset

    📊 Daily Written Updates — Share progress & blockers so we can unblock you fast.

    🎯 Self-Set Goals & Milestones — We won’t micromanage. You own your success.

    💡 Problem-Solver Mentality — If something isn’t working, fix it proactively.

    💬 Strong Communication — Flag issues early, suggest improvements, and iterate fast.

    Skills Needed

    Make.com for Outreach & Operations Automation

    Google Sheets & Airtable (CRM & Data Management)

    Email Automation (Free/Nonprofit-Tier CRMs like HubSpot, Zoho, or Brevo)

    Campaign & Funnel Optimization for B2B Outreach

    Data Tracking & Process Optimization (Using Free Analytics Tools)

    Basic Growth Marketing & Lead Qualification (Bonus, but Not Required)

    📌 Scrappy, budget-conscious approach—maximize automation without paid acquisition.

    📌 Leverage free/nonprofit marketing platforms (Google Ad Grants, organic LinkedIn strategies, cold email sequencing tools).

    How to Apply:

    Apply at https://linensnlove.fillout.com/t/mNjQfhdowGus

    We carefully review every application because we know that great talent doesn’t always fit into a perfect checklist. If you’re resourceful, self-driven, and thrive on solving problems, we encourage you to apply—even if you don’t match every skill listed.

    Operations & Outreach Automation Specialist (Contract Role, High-Impact)

    Linens N Love is growing fast, and we need a highly proactive, results-driven Operations & Outreach Automation Specialist to build, automate, and optimize hotel-to-shelter donation matching, email outreach, and retention workflows.

    This is a high-ownership contract role focused on automation, outreach scaling, and impact-driven process optimization—not just operations oversight.

    We’re looking for someone who takes ownership, continuously refines workflows, and scales outreach without increasing manual work. If you love building scalable outreach & logistics flows, optimizing Make.com campaigns, and turning data into actionable insights, this is for you.

    What You’ll Own (Key Responsibilities)

    Automate the Outreach & Registration Process

    • Build automated email & CRM outreach campaigns targeting hotels and shelters.
    • Set up Make.com workflows for…

    Benefícios

    100% remote work

    100% remote work

    Localização

    Virtual
    O trabalho pode ser executado em qualque lugar do mundo
    Local Associado
    Singapore

    Como se inscrever

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