ERP Project Manager

Meals on Wheels People is an organization founded in and by the community! Over the past 50 years, our non-profit has helped thousands of older adults in the Portland Metro area keep their independence through weekly meal delivery and social connections. Our culture reflects our five values: integrity, commitment, respect, inclusion, creativity, and TEAMWORK. With over 20 meal delivery centers throughout Multnomah, Washington, and Clark counties, our staff and thousands of volunteers ensure that no adult over 60 goes hungry or experiences social isolation.

Make a meaningful impact while working in a supportive and collaborative environment that values your well-being. Enjoy the benefits of a four-day workweek, ample quality time off, and a comprehensive benefits package, including medical, dental, and vision coverage, a 401(k) retirement plan, pet insurance, a wellness program, professional development opportunities, an Employee Assistance Program, and mileage reimbursement.

We are seeking an experienced ERP Project Manager to lead and oversee the implementation of ERP solutions that align with our organizational objectives. This role requires managing cross-functional teams, coordinating resources, and ensuring projects are delivered on time, within scope, and on budget. The ideal candidate will bring a blend of technical expertise, leadership acumen, and exceptional communication skills to drive successful ERP deployments.

Key Qualifications:

• Experience: 5+ years in project management, preferably with ERP implementations.
• Certification: Project Management Professional (PMP) certification required.
• Technical Skills: Familiarity with ERP platforms and project management tools such as MS Project and Asana.
• Soft Skills: Strong leadership, communication, and interpersonal abilities; self-motivated with a results-driven mindset.

Principal Duties and Responsibilities (Essential Functions)

Project Planning and Management:

• • Develop comprehensive project plans, including resource allocation, timelines, milestones, and deliverables.
  • Define project scope, objectives, and success criteria in collaboration with key stakeholders.
  • Monitor and report on project progress, ensuring adherence to timelines, budget, and scope.
  • Allocate project resources effectively, including internal teams, external consultants, and third-party vendors.
  • Lead and motivate cross-functional project team to ensure successful delivery of the project.
  • Ensure proper training and knowledge transfer to end-users and support teams.

Vendor and Software Selection:

• • Collaborate with the project team to evaluate and select the best ERP system and vendors.
  • Manage relationships with external vendors, ensuring timely delivery of solutions and services.
  • Oversee contracts, licenses, and service agreements with ERP vendors.

Stakeholder Communication:

• • Serve as the primary point of contact for stakeholders, including senior management, department heads, and end-users.
  • Facilitate regular meetings and communication with project team members, vendors, and stakeholders.
  • Provide regular updates to stakeholders, ensuring transparency and addressing any concerns or risks.

Risk Management:

• • Identify, assess, and mitigate risks throughout the project lifecycle.
  • Develop contingency plans and handle unexpected challenges that may arise during the project.
  • Ensure that the project complies with regulatory and organizational requirements.

Implementation and Integration:

• • Oversee the installation, configuration, and customization of ERP software to meet the organization's needs.
  • Ensure seamless integration of the ERP system with existing business processes and systems.
  • Collaborate with technical teams to manage data migration and ensure data integrity.
  • Manage project team members to create standard operating procedures and associated documentation.

Testing and Quality Assurance:

• • Lead testing efforts, including system, user acceptance, and performance testing, to ensure the ERP system functions as expected.
  • Address any issues or bugs that arise during the testing phase and ensure their resolution before going live.

Post-Implementation Support:

• • Provide post-implementation support and maintenance to ensure smooth functioning of the ERP system.
  • Conduct reviews and evaluations to assess project success and identify areas for improvement.
  • Support future upgrades, updates, or system enhancements.

Meals on Wheels People is proud to be an Equal Opportunity Employer dedicated to fostering an inclusive and diverse workplace. We are committed to welcoming and supporting individuals of all backgrounds, including people of color, LGBTQ+ individuals, women, and those living with disabilities, in our team and programs.

For more information about this position and how to apply, please visit mowp.org/careers