Community Outreach Coordinator (Bilingual – Spanish)

Organizational Summary

The Rocky Mountain Multiple Sclerosis Center is a patient- and family-centered nonprofit organization that provides a comprehensive and integrated wellness approach to MS and related diseases, life-changing support services, top-notch education programming, and cutting-edge research.

Our organizational culture is rooted in collaboration, support, and shared purpose. We believe that teamwork is essential to achieving our mission, and we foster an environment where staff members actively engage with one another, leveraging their diverse skills and expertise to deliver impactful programs and services.

Community Outreach Coordinator Position Description

The Rocky Mountain Multiple Sclerosis Center (RMMSC) is seeking an energetic individual to lead outreach efforts for a new program designed to advance culturally competent care for Hispanic and Latinx individuals and families living with multiple sclerosis. The Community Outreach Coordinator is responsible for connecting with individuals and organizations dedicated to serving Hispanic and Latinx community members, to convene and organize community leadership council meetings and listening sessions, organize educational events, coordinate support programming, and conduct recruitment and outreach efforts for pilot program. The Community Outreach Coordinator will collaborate with team to organize advocacy efforts to advance culturally competent care practices in Colorado including outreach to community organizations, decisionmakers, and individuals and families living with MS.

This is a limited-service position. The funding for this position is provided by a limited term grant to support this program and is dependent on that funding being maintained. Full-time employment is anticipated through December 2027.

Status: Full-Time, Non-Exempt

Reports to: Program Manager

Duties and Responsibilities:

• Build relationships with Hispanic and Latinx individuals, families, and organizations to foster collaboration and trust.
• Convene and facilitate community leadership council meetings and listening sessions to gather input, community members’ insights, and guide program direction.
• Organize culturally relevant educational events and coordinate support programming for the Hispanic and Latinx MS community.
• Conduct recruitment, outreach, and assist with coordination of efforts for the pilot program, ensuring broad community participation.
• Collaborate with team members to plan and execute advocacy initiatives promoting culturally competent care practices in Colorado.
• Create advocacy materials to amplify patient stories, spotlight barriers, and advocate for structural and systemic solutions.
• Conduct outreach to patients via telephone, mail, and email
• Maintain patient confidentiality and comply with all HIPAA guidelines
• Organize a variety of workshops and presentations
• Develop and maintain various databases; maintain a variety of interrelated records and files
• Prepare required monthly and quarterly reports, communications, and other documentation
• Assist with special projects as needed

Qualifications, Skills, and Strengths:

• Bachelor’s degree in human services, communications, or related field OR equivalent work experience.
• Bilingual Proficiency (Spanish and English)
• Excellent communication, interpersonal, presentation, and leadership skills
• Experience organizing and conducting outreach activities
• Good reporting, technical, and statistical skills
• Self-motivated, enthusiastic, and community-driven
• Detail-oriented and able to work with highly confidential information independently
• Excellent problem solving, innovative, critical thinking skills
• Available to attend evening and weekend community events and meetings
• Experience managing multiple projects and priorities
• Outgoing and engaging personality with confidence to interact face to face with individuals and community partners
• Ability to prepare and present oral and written reports on education and outreach activities, to track and assess progress, and address program challenges as they occur
• Ability to analyze situations accurately and adopt an effective course of action
• While knowledge of multiple sclerosis is preferred, we will provide education as needed
• This position will require some travel for outreach meetings and events. Must own and be able to drive a car and have appropriate auto insurance coverage, and a valid Driver’s License