Operations Coordinator

ORGANIZATION SUMMARY

The Depression and Bipolar Support Alliance (DBSA) is the leading peer-directed national organization focusing on the two most prevalent mental health conditions, depression and bipolar disorder, which affect more than 21 million Americans, account for 90% of the nation’s suicides every year, and cost $23 billion in lost workdays and other workplace losses.

DBSA’s peer-based, wellness-oriented, and empowering services and resources are available when people need them, where they need them, and how they need to receive them—online 24/7, in local support groups, in audio and video casts, or in printed materials distributed by DBSA, our chapters, and mental health care facilities across America.

Through more than 600 support groups and nearly 250 chapters, DBSA reaches millions of people each year with in-person and online peer support; current, readily understandable information about depression and bipolar disorder; nationally-recognized peer support services training; and empowering tools focused on an integrated approach to wellness.

DBSA is led by and created for individuals living with a mood disorder, and that experience informs everything that we do.

OUR TEAM VALUES

Integrity

• Perform at the highest standards. We strive for best in class.
• Be honest in our interactions and develop trusting relationships.
• Take personal, and where appropriate, team responsibility for results.
• Acknowledge what we don’t know.

Openness

• Demonstrate willingness to continuously learn, grow, and change.
• Celebrate our differences.
• Be present, curious and receptive to new and different ideas and situations.

Mindfulness

• Ask for help and reciprocate help when needed.
• Respect each other’s perspectives, experiences, and sensitivities.
• Be mindful of our individual impact on the work environment.
• Speak with thoughtfulness. We think before we speak.

Collaboration

• Show a willingness to give up personal ownership for the greater good/outcome.
• Work together to foster individual and organizational growth.
• Create an environment where the whole is greater than the sum of its parts.
• Have a holistic view of the work of the organization.
• Remain flexible to achieve optimal outcomes.

POSITION SUMMARY

The Part-Time Operations Coordinator is a key member of DBSA’s Finance & Administration team, supporting the daily functions that keep the organization running efficiently. This role works closely with the Chief Finance and Administration Officer (CFAO) and provides operational and administrative support across facilities, HR, technology coordination, and finance. The Operations Coordinator helps create a responsive and well-organized workplace and plays an integral part in advancing DBSA’s mission and internal operational excellence.

This is a part-time position, working 20 hours per week both in the office and at home. We are willing to discuss an ideal schedule on a candidate per candidate basis. Our team is in-office on Mondays and Wednesdays.

KEY RESPONSIBILITIES

Facilities & Office Operations

• Coordinate office needs including supply management, equipment maintenance, and vendor communication
• Assist with space planning, remote/hybrid work logistics, and ensuring a well-functioning and welcoming environment
• Maintain office procedures and documentation

HR & People Operations

• Support employee onboarding and offboarding (equipment setup, system access, orientation materials, benefit 401(k) enrollment and exit)
• Help maintain up-to-date HR records and documentation
• Assist with organizing internal communications and engagement activities

Technology Coordination

• Work with IT support vendors to resolve tech issues and ensure timely setup for new hires
• Track inventory of hardware, software, and user licenses
• Support the implementation and documentation of new digital tools or platforms

Finance & Administrative Support

• Assist with data entry, invoice processing, and maintaining financial records
• Support budget tracking, procurement activities, and document management
• Collaborate with the CFAO on financial workflows, audits, and compliance needs
• Perform other administrative or operational duties as assigned to support the Finance & Administration team and overall organizational goals
• Support CFAO on financial and administrative projects

QUALIFICATIONS

• Bachelor’s degree in Business Administration, Operations, or a related field—or equivalent work experience
• 1–3 years of experience in an administrative, operations, or office coordinator role
• Exceptional organizational and multitasking skills
• Strong written and verbal communication abilities
• Proficiency with Microsoft Office Suite
• Detail-oriented and process-driven, with a flexible and collaborative approach
• Experience working in nonprofit or mission-driven environments, preferred
• Familiarity with project management software, preferred
• Knowledge of tech inventory management and remote work coordination, preferred

Desired Skills and Experience: Any combination of education or experience providing the required skills and knowledge for successful performance will be considered.

WHAT WE OFFER

• A collaborative, values-driven culture focused on wellness and inclusion
• Professional development and growth opportunities
• Flexible work arrangements
• The opportunity to make a meaningful impact in the lives of individuals affected by depression and bipolar disorder

COMPENSATION & SCHEDULE

This is a part-time position with an hourly rate range of $24 - $30. This position is a part-time role, requiring a minimum of 3 days a week. Periodic evening or weekend hours may be required. Currently, this position will require 2 days (Monday & Wednesdays) in the office. The candidate may work the remaining days remotely. This policy may be reviewed and revised.