Director, Primary Care Consulting Portfolio New York/ Tri-state area

Primary Care Development Corporation (PCDC): Catalyzing Excellence in Primary Care

Quality primary care is transformative and a cornerstone of healthy, thriving communities. PCDC, a nationally recognized 501(c)(3) community development financial institution (CDFI), provides capital financing, expertise, and advocacy to expand primary care access and advance health equity in communities that need it most.

We offer capital financing products (loans, tax credits, etc.) and consulting services to health care providers to enable them to expand their reach, impact, and sustainability. Our two primary business lines focus on Federally Qualified Health Centers (FQHCs), independent health care practices, behavioral health providers, and hospitals and health systems.

Built on its 30 years of experience, PCDC is a statewide convener and primary care expert that brings safety net providers together to develop the care models and business practices necessary to remain longstanding, viable businesses with measurable impact. In addition, we continue to support providers to succeed in various State and Federal-led transformation initiatives (e.g., AHEAD, the NY 1115 Medicaid Waiver, Patient-Centered Medical Home, etc.).

To build on this momentum, we’re seeking a results-driven, well-established leader to expand our position as a trusted, New York statewide expert resource and capacity building partner.

Position Description:

The Director is responsible for building and implementing a pipeline and portfolio of consulting/capacity-building engagements related to enabling safety-net organizations establish the care models and business practices to thrive.

The Director works with the Vice President and other leadership staff to ensure consistency and coordination across the unit’s vision, strategy, and services. The Director is a senior member of the Consulting team responsible for designing and leading projects, developing new business, managing multiple projects, supervising teams, and providing subject matter expertise inside PCDC and for its clients.

Position Responsibilities (other duties may be assigned):

1. Business Development & New York Growth (45%)
2. Secure contracted engagements (mixture of grants, fee-for-service engagements, etc.) revenue (determined annually by Vice President); contribute to the achievement of departmental revenue goals.
3. Increase PCDC’s reach, thought leadership (speaking engagements, presentations, committee participation, etc.) and relationship development to drive consulting engagements.
4. Monitor New York and industry trends (including evidence base, reimbursement reform, and delivery system transformation) and develop strategies that position PCDC as a key partner in supporting the safety net.
5. Directly manage or coordinate relationship development with new clients, past clients, and strategic partners including responding to passive and active outreach.
6. Develop and coordinate new services and products to meet client needs.
7. Develop engagement scopes and foundation proposals, budgets, and contracts.
8. Direct Consultation and Client Services (40%)
   1. Deliver consultative expertise to private practices, FQHCs, hospital systems, and aggregators on improving their financial and clinical performance.
   2. Oversee PCDC’s portfolio of NCQA Patient-Centered Medical Home recognition projects, delivered by staff and subcontracted consultants.
   3. Provide senior-level sponsorship for work by other staff and consultants; monitor and support team performance on current engagements and grant/contract requirements, ensuring consistent, high-quality outcomes and deliverables for clients; ensure each engagement has appropriate project management, evaluation, and quality assurance structures.
   4. Ensure positive client experience, mitigate any risks, and inform potential scope and service revisions, including regular check-in with clients.
9. New York Market Strategy (15%)
   1. Engage NY stakeholders (e.g., health plans, safety net primary care organizations, providers, consumers/patients, policymakers/regulators, trade associations, etc.) in conversations to inform PCDC’s presence in NY and the region, including (1) opportunities to align with existing efforts, (2) understand specific provider needs, and (3) establish best methods for engaging busy healthcare professionals.
   2. As funding allows, organize PCDC’s capacity building and consulting activities as a New York State Healthcare Extension Cooperative.
   3. Develop consulting pricing strategies that balance PCDC’s sustainability and client/partners’ financial position and budget priorities.
   4. Develop and initiate a marketing strategy to inform providers about the capacity-building services available in collaboration with the Marketing / Communications team.
   5. Launch capacity-building resources to enable practices to navigate and maximize the ROI from state/federal reform initiatives.

Qualifications:

• • Bachelor’s degree required; Master’s Degree in a relevant field (e.g., MPH, MBA, MSW, MSN) preferred.
  • Clinical background (e.g., MD, RN, PA, LPN, NP, CNM) or experience working in a clinical setting highly desired.
  • Ten years of experience in health care leadership and/or consulting roles, preferably primary care or outpatient care focused, and experience managing complex projects in health care quality improvement, performance improvement and/or practice transformation, particularly with regard to programs and care models for priority populations, including those with Medicare, Medicaid, and/or no or limited insurance coverage.
  • Minimum of five years demonstrated knowledge about New York and federal healthcare policy and program landscape including familiarity with the healthcare policy environment and payment reform initiatives.
  • Subject matter expertise in current and emerging primary care delivery models, practice transformation concepts, and community health:
  • Quality Improvement and Performance Improvement Methodologies
  • Budgeting and financial modeling
  • Value-based Payment Models
  • Revenue Maximization/Billing Cycle Optimization
  • Care Management
  • Established relationships with healthcare policy, payer, and provider stakeholders across New York State; demonstrated experience growing an organization’s presence and recognition with key stakeholders and decision makers across New York State’s healthcare environment.
  • Demonstrated success writing proposals for fee-driven work, government procurement and grants, foundation support, or other revenue sources.
  • Currently credentialed NCQA PCMH Certified Content Expert or significant experience supporting practices to navigate/achieve NCQA PCMH recognition.
  • Demonstrated experience in project management, leading project teams through highly intensive, long-term, large-scale project work. Able to manage a business unit/multiple lines of business, while also leading and working on one or more projects. Work effectively both as a team member and on individual effort and timelines.
  • Applicable project management experience.
  • Effective communication skills, including the ability to create presentations, speak publicly, and work with a wide array of client staff from executives to front-line staff.
  • Self-motivated, have a positive attitude, and be enthusiastic.
  • Skilled in the use of software required to perform job duties, including Microsoft Office 365, Zoom, and other software solutions.
  • Ability to travel throughout NY and the U.S. (10%-15% travel).

To Apply: https://recruiting.paylocity.com/recruiting/jobs/Details/3198981/Primary-Care-Development-Corp/Director-Primary-Care-Consulting-Portfolio-New-YorkTri-state-area?source=PCDC%20website-%20not%20from%20job%20board

For consideration, send a thoughtful cover letter and resume no later than May 9, 2025.

Work environment: Hybrid with business travel (10-15%)

The Primary Care Development Corporation (PCDC) is committed to creating and maintaining a diverse and inclusive workplace. We are proud to be an equal opportunity employer. We give full consideration for employment to all qualified applicants regardless of race, color, creed, religion, sex, gender, gender identity or expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, age, disability or handicap, veteran status, marital status, pregnancy, genetic information or any other characteristic protected by applicable law.

No phone calls or staffing firms please.