Data Systems Manager

Mission and Philosophy

The Shalom Hartman Institute is a leading research and educational center serving Israel and World Jewry. We work to enrich the moral and spiritual life of Israel and the Jewish people, to deepen the commitment to pluralism and to Israel’s Jewish and democratic character, and to rebuild the covenant between Israel and the Jewish world.

Through our community of outstanding scholars and educators the Institute is developing innovative responses to the challenges of our time, cultivating a new generation of leaders and change agents, and building transformational educational projects that are helping to inspire a better Judaism and a better Israel for the 21st century.

Position

The Data Systems Manager will play a critical role in overseeing the design, implementation, training, and maintenance of SHI NA’s data management systems. This person will ensure data accuracy, integrity, and accessibility to meet the needs of the various departments across the organization. Key duties include database administration, data quality monitoring, data security, and data analysis and reports to extract valuable insights.

The Data Systems Manager will liaise closely with our team in Israel as well as all program staff to manage and maintain key platforms and systems while remaining flexible and creative as the year unfolds.

Based in NY, sitting on the Operations and IT teams, this person will report to the Chief Information Officer, and will work closely with Educational Operations leadership, marketing, and the fundraising department. The Data Systems Manager will need to possess a strong customer-service demeanor, excellent attention to detail and ability to problem solve, suburb relational skills and initiative, excel in a fast-paced environment, and passion for the mission of SHI NA.

Responsibilities

• Supervise and implement data management policies
• Prepare customized forms and reports to meet the strategic needs and goals of teams across the organization
• Perform quality assurance and version change testing for organizational systems
• Design new systems as needed to meet the needs of the organization
• Design, implement, and train users on the Institute's key data management systems, such as SalesForce, Form Assembly, SurveyMonkey, Mail Chimp, Monday.com, HartmanConnect, website backend coding, and others
• Provide application support for organizational systems as needed
• Ensure data accuracy and cleanliness

Qualifications

• One year of experience in Salesforce implementation / administration, or a similar CRM with preference for hands-on software experience (such as software testing (QA), implementation, system design, etc.)
• 5-10 years of relevant professional experience
• Excellent interpersonal skills including a professional, customer-service oriented demeanor, ability to “manage up” and around effectively
• Exceptionally organized and detail-oriented; able to manage multiple complex tasks
• Proven ability to thrive in a dynamic, high-energy environment and under tight deadlines
• Comfortable working both independently and collaboratively
• Passion for SHI NA’s mission
• Excellent written and oral communication skills
• Basic proficiency with Hebrew a plus
• Track record of demonstrating sound judgment by making appropriate decisions and knowing when to take initiative in identifying problems and devising solutions
• Proficient in Microsoft Office applications

Salary and Benefits: Salary range $80,000 - $100,000, commensurate with experience. Competitive benefits package.

To apply

Please submit a resume and cover letter below. The cover letter should include descriptions of positions with relevant experience, and demonstration of successful expertise in the core demands of the position. No phone calls please.

We thank you for your interest in career opportunities with The Shalom Hartman Institute of North America. Due to high volume, only those candidates selected for an interview will be contacted. Candidates who will be interviewed can expect a response within 2-3 weeks.

We deeply value the diversity of insight, perspective, and experience brought by people from backgrounds typically underrepresented in Jewish institutions. We also welcome applications from people of diverse religious, spiritual, and cultural backgrounds. The organization provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, gender expression, age, alienage or citizenship status, creed, genetic predisposition or carrier status, national origin, disability condition, marital status, status as a disabled or Vietnam-era veteran, or any other protected characteristic as established by law. In addition, the organization affirmatively seeks to advance the principles of equal employment opportunity as it applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.