Program Manager - Middle School Programming

Company Description: YEMBA is a 501(c)3 organization that provides empowering and innovative mentorship services alongside a recreation component to middle school and high school youth. Our programs are designed to educate youth mentally, physically, and spiritually with life-long learning through mentorship – and equip them with knowledge and tools for leadership development and success.

Program Manager Position: YEMBA is hiring a Program Manager (PM). The PM will be responsible for overseeing day-to-day operations successfully in their program, including organizing, implementing, and coordinating mentorship services across communities and schools. The PM works extensively with YEMBA Mentors, Junior Mentors, and school administrations while educating the community about the program and its benefits.

Reports to: Program Director

Duties & Responsibilities:

Program Management

• Ability to collaboratively assist in designing programs, lesson plans, curriculum and assessments
• Provide program participants with academic support by tutoring in core subjects as needed and documenting student academic progress
• Knowledge of the following evidence based best practices: trauma informed care, executive functioning skill building, classroom management, cultural humility and responsiveness, crisis management and group facilitation
• Act as school liaison by developing and maintaining relationships with school personnel, including student success coaches and teachers
• Provide program participants with social emotional learning and support through in -person Tier I interventions for youth as needed, and supporting staff with developing strategies for supporting youth in crisis
• Demonstrate a firm understanding of trends in positive youth development and social emotional learning in order to update and evaluate current curriculum to ensure alignment
• Manage the collection and entry of programmatic data related to participant attendance, demographics, and outcomes
• Support the continuous quality improvement of programming by evaluating programs on a regularly scheduled basis through observation and assessment of program content and service delivery to determine program quality, identify areas for improvement, and create a plan to work towards quality improvement
• Assist Program Director in budget development and tracking
• Manage program inventory of materials and program participant snacks
• Attend and conduct outreach events at schools and throughout the community in order to attract and recruit student program participants

Family Relationship Management

• Serve as the primary contact for families regarding enrollment and participation in YEMBA programs
• Possess knowledge / have experience with family systems
• Create relationships with and support participant personal networks
• Demonstrate respect for family compositions and dynamics
• Develop systems for communicating with parents about youth engagement

Partnerships and Community Engagement

• Act as an ambassador for YEMBA and programs
• Proactively establish & maintain relationships with relevant stakeholders
• Engage with members of the community to share knowledge and garner support for YEMBA programs and initiatives

Staff Supervision and Development

• Supervise and support YEMBA Mentors, YEMBA Junior Mentors, and interns, as well as participate in interviewing and hiring of any new mentors
• Support the professional development of the program team by researching, participating in and conducting training on best practices for program facilitation and content delivery
• Provide opportunities for mentorship growth and development outside of scheduled program time, including but not limited to creating workshops, check ins and exploration opportunities
• Work collaboratively with the Program Director to assess employee performance
• Serve as a mentor to program staff, providing feedback and setting goals according to the organization's priorities outlined in the strategic plan
• Ensure that all Mentors and Junior Mentors record daily attendance and provide any updated information
• Attend staff meetings and events as required
• Maintain knowledge current in the field but not limited to, participation in coursework, seminars, and workshops

Fundraising

• Participate in agency-wide fundraising events
• Encourage participant and community participation in agency-wide fundraising events

Required Qualifications:

• Licensed Clinical Social Worker with an emphasis on Early Childhood, Youth Development, or commensurate experience required
• Minimum three years experience working with youth in a human service setting, social service setting, or related field
• Must demonstrate excellent interpersonal, verbal, and written communication skills
• Automobile is required with insurance and a valid driver’s license (travel to local schools and local events)
• Operate professionally in the field on a flexible time schedule, which can include some late evenings and weekend events
• Maintain respectful and appropriate relationships with program participants, all levels of agency staff, and the various organization partners of the agency, while demonstrating sensitivity to all ethnic, racial and economic backgrounds
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Proficient in Google (Docs, Sheets, Slides, Forms)
• Strong Leadership and Organizational Skills
• Proactive, collaborative, passion for learning and growth, experience with youth and vulnerable populations