The Opportunity
Reporting to the Chief Operating Officer (COO), the Operations Manager will be a vital member of Civic Consulting Alliance’s team, responsible for managing people and culture operations with a particular emphasis on talent acquisition, performance management and employee engagement. The Operations Manager will draw from industry best practices and help craft and execute policies and initiatives that align with Civic Consulting Alliance’s mission, values, and strategic vision.
The Operations Manager will join Civic Consulting Alliance at an exciting inflection point. In summer 2025, we will roll-out a Strategic Plan that includes commitment to a new culture vision and priorities to integrate with ongoing team- and culture-building activities. The Operations Manager and COO will lead the organization to implement these commitments and co-create the future of organizational culture and practices.
The below is a vision for the key components of the position; employees will also be asked to perform additional tasks that are not listed in the job description, as deemed necessary by CCA.
The Impact You’ll Make
Experience
Competencies
What Applicants Should Expect
While the interview process may adjust as we go, we expect the process to include the following stages:
Application - Cover letter and resume
Phone screen
Two in-person interviews with teammates, second including work sample
Reference checks
Apply here: https://jobs.lever.co/ccachicago
Priority submission date: April 18, 2025
The Opportunity
Reporting to the Chief Operating Officer (COO), the Operations Manager will be a vital member of Civic Consulting Alliance’s team, responsible for managing people and culture operations with a particular emphasis on talent acquisition, performance management and employee engagement. The Operations Manager will draw from industry best practices and help craft and execute policies and initiatives that align with Civic Consulting Alliance’s mission, values, and strategic vision.
The Operations Manager will join Civic Consulting Alliance at an exciting inflection point. In summer 2025, we will roll-out a Strategic Plan that includes commitment to a new culture vision and priorities to integrate with ongoing team- and culture-building activities. The Operations Manager and COO will lead the organization to implement these commitments and co-create the future of organizational culture and practices.
The below is a vision for…
What We Offer
Excited about the opportunity, but don’t meet all of the qualifications above? Please still apply! You may have the unique experience that is just right for this or another role.
Hybrid Work Environment
As an organization, we believe that in-person work is critical to achieving our mission; it promotes stronger relationship building with our key stakeholders (clients, funders, and partners), creates closer connection and team-building with our colleagues, and provides broader opportunities for learning and growth. This shared belief underpins our expectation for in-person requirements. Staff are expected to work two or more (2+) in-person days, and up to three (3) remote days, per five-day work week. (On Tuesdays, all staff will work in the office. Teams will align on at least 1 additional day each week to work together in-person; additional days may be required.)
As a condition of employment at Civic Consulting Alliance, you are required to complete a COVID-19 vaccine primary series, and receive an additional booster shot. If you receive an invitation to interview, we can answer any questions you may have during the interview process. If an offer of employment is extended, new hires are expected to provide proof of vaccination prior to their start date.
What We Offer
Excited about the opportunity, but don’t meet all of the qualifications above? Please still apply! You may have the unique experience that is just right for this or another role.
Hybrid Work Environment
As an organization, we believe that in-person work is critical to achieving…