Finance and Operations Manager

Mental Health Collaborative (MHC) is a 501c3 nonprofit organization based in Massachusetts with the mission of Building Resilient Communities through Mental Health Education and Awareness.

When we opened our doors in 2019, we recognized the urgent need to integrate Mental Health Literacy (MHL) into schools, communities, and organizations. Thanks to the unwavering support of our staff, Board of Directors, partners, supporters, and clients, we have reached over 10,000 individuals, providing them with essential knowledge, tools, and strategies to lead mentally healthy lives. MHL empowers individuals to understand and manage their mental well-being while also helping them support others. It encompasses four core components: reducing stigma, understanding mental illnesses and treatments, promoting positive mental health, and knowing when and how to seek professional help. This education is vital for living a full, thriving life. However, it remains unavailable to the majority of people.

MHC is seeking a seasoned Finance and Operations Manager with a strong track record in small business accounting, ideally within nonprofits, experience with donor systems, and grant tracking. This management position is an excellent opportunity to make a significant impact in a small organization.

The Operations and Finance Manager will oversee day-to-day finance and operations, reporting to the Executive Director (ED), provide quarterly reporting to the Board of Directors (BOD), and Chair the Finance Committee. Supervising the Business Systems Analyst, the Finance and Operations Manager will be part of a close-knit team of three staff members, several consultants, and an extensive network of trainers. The Manager will be responsible for financial and operational systems, processes, administration, and internal controls. The position’s primary goal is to ensure the day-to-day business operations of the organization run efficiently while supporting Mental Health Collaborative’s growth.

MHC staff are Massachusetts based, however work remotely as a collaborative team to drive our mission, which includes participation in fundraising events, grant recipient events, and other support as necessary. The right candidate will be able to hit the ground running as soon as possible.

Job Functions

Responsibilities include operations support, financial management, and development of best practice processes and procedures.

• Finance
  • Financial Management: Collaborate and consult with the Executive Director to develop the annual budget for presentation to the Finance Committee and BOD. Review monthly financial statements and produce accompanying analytics and periodic forecasting for Finance Committed, ED, and BOD.
  • Bookkeeping: Ensure timeliness and accuracy of all finance areas, including but not limited to accounts payable/receivable transactions, invoicing, controls, and accounting procedures. Continue to work with internal and external bookkeepers to ensure financials are tightly aligned with the annual budget.
  • Oversee the finance function, including income and donations, managing expenses in line with budget, overseeing bank account administration /reconciliation, and providing necessary financial statements and analytics to the ED, Finance Committee, and Board. Ensuring any material variance to the Budget is highlighted and recommendations on corrective action plans.
  • Interface with external vendors to support accounting and tax requirements.
  • Review monthly accounting statements, oversee bank reconciliations, and monitor investment performances.
  • Create margin analytics to support sustainability planning for the organization.
• Operations
  • Take ownership of Operations, ensuring robust workflows. Provide updates to the Executive Director specific to any areas requiring major changes and ongoing projects.
  • Grant Management: assist with grant submissions, create grant budgets, manage reporting requirements, ensure accurate tracking of grant cycles, and communicate with grantors as needed.
  • Responsible for all aspects of the organization’s operations. Evaluate software tools supporting business needs to ensure strength and agility continue to meet the needs of the business.
  • Drive day-to-day office administration, including supervision of employee payroll and benefits, employee policy development, and onboarding of new employees.
  • Responsible for all areas of HR. Balance the ever changing needs of the organization to optimize use of internal and external HR resources.
  • Oversee the ongoing operations of systems that support the business. Evaluate tools and systems to determine where replacement or upgrades are necessary. Make recommendations as such within the working budget or create a plan for future budget requirements.
• Miscellaneous
  • Responsible for consolidation and completeness of all donor contact data. Work with the Fundraising Committee as necessary to align donations to budget expectations.
  • Work collaboratively with programs, development, and marketing committees to ensure operational support is provided as needed.
  • Take on project-based work creating policies as needed such as snow/inclement weather policy, travel policy, etc. addressing both internal and client-facing needs.
  • Provide expertise and collaboration to ED on organization health (e.g., scaling, growth, etc).

A successful candidate will bring the following qualities to the team:

• Excellent interpersonal skills, developed organizational skills, and the ability to handle multiple areas/projects simultaneously.
• Ability to work independently and problem-solve.
• Excellent communicator and team player.

Required Qualifications

• Expertise in QuickBooks, CRM, and Google suite of products (sheets, docs, Gmail, etc.).
• Bachelor’s degree preferably in Finance, Accounting, or Business Administration.
• 10 years of professional experience, including creating and maintaining a growing $300k topline business, managing a team of 3+ professionals, and leadership position within an organization. Minimum 5 years direct experience in accounting, bookkeeping, or related areas.
• 2-3 years of professional experience in a non-profit or small business environment.
• Experience in office management, human resources, benefits, and/or related administration desired.
• Direct management experience of a staff of 1-5, either in person or remotely.
• Experience creating processes to reduce redundancy or minimize cost.
• Ability to take initiative, effectively solve problems, and work well alone or with a team.
• Excellent communication and relationship-building skills with an ability to prioritize, negotiate, and work with various internal and external stakeholders.
• Personal qualities of integrity, credibility, and ability to work well under pressure.
• Interest in ensuring all functional areas within the organization are working effectively.
• Ability to make recommendations and offer suggestions cross functionally focused on the organization's ultimate success.

This is a full-time position.

If you are interested in impacting mental health resilience in your community and think this role would be a good fit, please send a cover letter and resume to Careers@MentalHealthCollaborative.org

telling us about yourself, your life experience, and what motivates you about this opportunity.

Please write in the subject line: APPLICATION FOR FINANCE AND OPERATIONS MANAGER.

Applicants must reside in and be eligible to work in the United States.

MHC is a 501c3 non-profit organization that provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.