Coordinator, Events & Conference

Third Sector New England, Inc. (TSNE) (tsne.org) is working to build a more just, equitable society. We do this by providing capacity building services, consulting and training services, and operational support for hundreds of nonprofits, foundations, community-based groups, and others working for social change. We are partners and colleagues working collaboratively to support areas critical for organizations, including property management, leadership development and support, finance and accounting, human resources, and organizational development. We live by our values as an organization, and are committed to identifying, including, and valuing the unique skills, perspectives and knowledge of each member of our team.

About our Values:

• Justice - A just society is one in which all people have the dignity, resources, power, and self-determination to fully thrive. We seek to create a more just world in all of our work.
• Progress - We commit our resources, expertise, and energy to delivering high quality support and services that make movement toward a more just world possible.
• Impact - We work collaboratively with others to build the capacity and sustainability of organizations who work toward social good.

Essential Functions

Conference Operations & Facilities Management – 60%

• Serve as the primary point of contact for conference room inquiries, reservations, and event coordination.
• Manage a trusted list of vendors and partners for catering, AV, and other conference needs.
• Conduct room tours for prospective tenants and nonprofit organizations.
• Oversee AV setup, troubleshoot technical issues, and ensure seamless event execution.
• Manage and execute rental agreements and assist with the tracking of all financial transactions related to conference services.
• Coordinate with the accounting team for invoices and payments.
• Regularly inspect AV equipment, furniture, and supplies; report and coordinate maintenance needs.
• Ensure conference spaces are clean and reset between events, working collaboratively with Property Services Team for needs and support.
• Partner with other below-market space providers to offer alternative locations when needed.

Property and Tenant Support – 25%

• Act as the on-site representative for Property Services portfolio of properties, as needed.
• Maintain communication with the Property Services team regarding facility needs and client concerns at the NonProfit Center, the Link and other managed properties.
• Perform occasional tours of properties includes in TSNE Property Services portfolio (currently Boston & Cambridge).
• Assist and maintain up-to-date records for vendor contracts, leases, and insurance certificates.
• Assist in coordinating work orders and minor facilities management needs.

Tenant Event Coordination – 15%

• Assist in the planning and support of Property Services hosted tenant events, including receptions, movie nights, ice cream social, etc. for the NonProfit Center, Link and other managed properties as needed.
• Promote in-building community engagement initiatives.
• Coordinate and plan ‘tenant roundtable meetings’ for the NonProfit Center, Link and other managed properties as needed. Ensure these are scheduled regularly (quarterly or semi-annual), have presence from Property Services staff and tenant organizations. Keep a running agenda for these meetings to assist in execution.
• Ensure adequate staffing for events and provide on-site support as needed.

Complete other tasks and projects related to the job, as needed.

Many folks who are impacted by biased professionalism standards, such as women, LGBTQIA+, BIPOC, and individuals with disabilities, tend to only submit an application if they meet every requirement listed. At TSNE, we are always looking for enthusiastic candidates who are the best fit for the role, both culturally and through experience. If you believe you’d be a good addition to our team, we look forward to your application!

• At least two years of related experience; experience working in nonprofit organizations strongly preferred.
• Prior experience in an office setting.
• Strong multi-tasking abilities with the capacity to manage multiple priorities and meet deadlines.
• Prior experience managing inventory and supplies preferred.
• Proven customer service experience and the ability to interact professionally with tenants and visitors to the building.
• Excellent written and verbal communication skills with the ability to work with diverse audiences.
• Strong organization skills and a sense of self-accountability.
• A proactive attitude and approach; adaptable with a commitment to contributing to the team effort.
• Strong experience with computer/technical systems; Microsoft Office Suite experience strongly desired.
• Reliability in being on time for assigned shifts.
• Passion for and commitment to social and economic justice organizations strongly desired.

You also believe in and embody our organizational values and the below core competencies:

• Communication – The ability to effectively exchange ideas, concepts, facts, and data with diverse audiences.
• High standard of integrity, ethics, and professionalism – The highest standards of integrity, ethical practices and professionalism are demonstrated in all aspects of work, including interactions with others, decision-making, and the development and delivery of work product. The ability to integrate core values, equity, integrity and accountability throughout all organizational practices.
• Relationship management – The ability to develop and nurture positive, productive relationships with others.
• Collaboration – The ability to collaborate vertically and horizontally throughout the organization and with others.
• Technologically and organizationally functional – Computer skills and demonstrates willingness to learn additional, specific platforms. Also understands and follows the policies and procedures applicable to all staff.

And a strong combination of the following qualifications:

• Soft Skills including exceptional discretion and judgment. Effective verbal and written communication skills with a wide audience. Ability to build productive and successful range of relationships and effectively serve in roles ranging from trusted advisor, teammate, subject matter expert and to coach.
• Demonstrate cultural awareness and some understanding of fostering an inclusive, culturally sensitive, environment. Willing to ask questions, learn, and constructively share and accept feedback. Must be adaptable to a range of audiences and dynamics.
• Just do good work by providing high quality work in fast-paced environment. Strong analytical skills are necessary. Must be flexible and able to manage multiple changing priorities and projects, and be organized and detail oriented. Provide excellent customer service by being on-time and accurate.

Physical Demands/Work Environment

The physical demands described for this position are that of a typical office environment. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Ability to sit and/or stand for extended periods of time in front of a computer screen is an essential aspect of the position. There may be a need to lift and/or move materials or equipment.

Location: Work will be performed between our office located at the NonProfit Center at 89 South Street, Suite 700, Boston, MA 02111 and your home office. This position is required to be on-site four to five times per week.

Schedule: This position is full-time at 37.5 hours per week and hours are flexible within reason.

Compensation and Benefits

Compensation: The starting salary for this position is $70,317, paid hourly at $36.06/hour.

Benefits: This position is eligible for a full benefits package including:

• Generous Paid-Time-Off (PTO): twelve paid holidays, three weeks of vacation, one week of personal holiday, and ability to accrue up to 487.5 hours of health leave time for benefited staff.
• 80% Employer-paid, offering some $0 deductible Health Insurance through Harvard Pilgrim along with several low-deductible plans;
• Low-cost Guardian Dental and Vision.
• Flexible Spending Accounts (FSA) for Health and Dependent Care.
• Employer-paid Life, Long- and Short-Term Disability Insurance.
• Employer-paid Pension and Employee-paid 403b plan through TIAA.
• Up to $3,600.00 in annual commuter subsidy
• $50 monthly cell phone stipend.
• No meetings after noon on Fridays.
• ...and more!

TSNE strives to achieve excellence through a diverse, equitable, and inclusive work environment that embraces all of our individual and collective differences. Black, Indigenous, People of Color, Middle Eastern and North African, Bilingual and/or Bicultural candidates, and LGBTQ2SIA+ candidates are encouraged to apply. We value and honor the unique talents, learning styles, and lived experiences of each individual that enrich and strengthen our workplace culture, and we are proud to be an equal opportunity and affirmative action employer.

All employment conditions are based on an individual’s performance and job qualifications. TSNE prohibits discrimination and harassment of any kind based on race, creed, color, religion, native language, gender, sexual orientation, gender identity/expression, national origin, physical or mental disability, age, genetic information, veteran status, marital status, parental status, pregnancy, race-based hairstyles, or any other protected characteristic stated by federal and state law. Regardless of any class’ protection under the law or lack thereof, TSNE celebrates diversity and values the strengths that come with having a diverse team of employees. It is represented in our workplace culture, and it is who we are.

TSNE's EEO statement extends to volunteers, interns, contractors, vendors, and clients.

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